Trackify Facebook Pixel,TikTok
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The main purpose and benefit of this app is to track conversions properly. Even after a zoom call reviewing all of our settings the app is COMPLETELY Incorrectly reporting our purchase conversions. Its reporting over 1000% higher purchases then our TOTAL online purchase counts for the day.
The UTM parameters to show conversion details are not properly showing in Shopify.
To aggravate the issue support is lacking. Slow to respond to even urgent escalations. If these issues are not immediately addressed most likely we will unstall the app and use the other competitor apps.
Thanks for your feedback. As discussed on the call, Trackify is sending accurate data to Facebook Events Manager. The overreporting seen in Ads Manager is due to Meta’s attribution and reporting process and is not related to Trackify.
For UTM conversion details in Shopify, this is handled by Shopify’s own system.
We apologize if you experienced any delay in our support responses. Our support is available during specific hours, but we always try our best to provide detailed help and take calls whenever possible.
c'étais long pour avoir une réponse, mais après il m'a proposé un call zoom et il m'a réglé le pb en quelque minutes. Merci à (je ne sais pas son nom) pour son aide efficace.
Thank you for wonderful feedback—we’re excited to keep supporting your growth.
I contacted Trackify X support regarding an issue with my Facebook pixel, and the team was very helpful and took the time to look into the problem properly. A very positive support experience:)
Thank you for wonderful feedback—we’re excited to keep supporting your growth.
Works great, better than Meta's default CAPI for sure, fast and fool-proof to install. Got a little issue on my end but it was resolved by the support team. Nothing to complain about.
For the advanced tracking, I bet their pricing is very much worth it. We were considering Triple Whale and Elevar which are obviously more advanced but not worth the money for the little extra they give, at least for our business scale.
Thank you for the feedback!
We’re happy to hear Trackify worked smoothly for you and that our support team could quickly sort out the issue. It’s great to know you’re finding strong value in the advanced tracking without overpaying for features you don’t need. We really appreciate your trust and support!
highly recommend
Thank you for wonderful feedback—we’re excited to keep supporting your growth.
Great app. love it. used stape's capi before them and got so many issues but then shifted to this app and yup its OG
Totally appreciate you taking the time to share this wonderful feedback— we’re always here if you need anything further!
Great app helped me finally to implement the fb pixel because the app "faceboock & instagram" didn't work out for me. After installing trackify I had an issue with the pixel that didn't fire and asked support. Support was awesome and they solved the problem within an hour. Thanks a lot!
Thank you so much for your kind words!
We’re really happy to hear that Trackify helped you successfully set up your Facebook Pixel and that our support team could resolve the issue quickly. If you ever need anything else, we’re always here to help. Wishing you great results with your tracking and ads!
very good service
Totally appreciate you taking the time to share this wonderful feedback— we’re always here if you need anything further!
excellent app , excellent support
Totally appreciate you taking the time to share this wonderful feedback— we’re always here if you need anything further!
Great App
Totally appreciate you taking the time to share this wonderful feedback— we’re always here if you need anything further!