Recensioner (891)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 93 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 5 % av omdömena har 1 stjärnor
20 juni 2024

support is amazing!!

Uteric
USA
2 månader användning av appen
Trackify X svarade 26 juni 2024

Hi Uteric,

Thank you for your review! We're thrilled to hear that you find our support amazing. Providing excellent customer service is a top priority for us.

Thank you for being a valued user!

10 juni 2024

Reeds eerder contact gehad met support en probleem werd niet opgelost. Het duurde erg lang voordat ik eindelijk een reactie kreeg.
Vandaag, met grote dank aan Tanmay, is het probleem opgelost!! Tanmay heeft zich verdiept in het probleem en dankzij zijn kennis kan ik nu weer verder. Thank you Tanmay!

De Friese Schatkamer
Nederländerna
4 månader användning av appen
Trackify X svarade 19 juni 2024

Hallo De Friese Schatkamer,

Bedankt voor uw feedback! Het spijt ons te horen over de vertragingen en problemen bij eerdere support-interacties. We zijn blij dat ons teamlid Tanmay het probleem vandaag heeft kunnen oplossen. Zijn toewijding en expertise zijn waar we naar streven in het leveren van uitstekende service.

Dank u voor uw geduld en dat u een gewaardeerde gebruiker bent!

27 maj 2024

Tanmay u helped me a lot u did a great job thankyou !

mijn winkel
Nederländerna
Ungefär en månad användning av appen
Trackify X svarade 29 maj 2024

Hi mijn winkel,

Thank you for your review! We're glad to hear that Tanmay helped you a lot and did a great job. Providing excellent customer support is highly important to us, and we appreciate your kind words.

27 juni 2024

Great help from Tanmay

Supernerds
Norge
4 dagar användning av appen
Trackify X svarade 1 juli 2024

Hi Supernerds,

Thank you for your feedback! We're glad our team member Tanmay provided you with great help. Ensuring you receive exceptional support is one of our top priorities.

Thank you for being a valued user!

28 november 2023

Had a problem tracking my ads. The connection to the pixel did not work properly. After asking support, my question was answered very quickly. Then I was helped perfectly by Deepanjoy. Clear explanation and quick help. Thanks again.

ESJA Fashion
Nederländerna
5 månader användning av appen
Trackify X svarade 1 december 2023

Hello ESJA Fashion,

We are so glad that you were able to reach out to Deepanjoy and get the support you needed to work on your pixel! Thanks for recognizing his efforts and for leaving us this great review.

The Support Team

Redigerat 21 mars 2024

Tanmay help me very quick and very good and he said I come about 5 minutes and he was there exactually after 5 minutes(he was busy with somebody else)! so he is also a man of his words, we big the time that was neccersary and your where polite!!

Mijn winkel
Nederländerna
6 månader användning av appen
Trackify X svarade 21 december 2023

Hi Mijn winkel,

Thank you for leaving us this nice review, Deepanjoy is a rockstar on our team, he'll be thrilled to read such positive feedback!

4 april 2024

Very nice, very kind. Everything perfect!!
The help of Tanmay on zoom was very pleasant.

MELIZZA
Schweiz
6 månader användning av appen
Trackify X svarade 8 april 2024

Hi MELIZZA,

Thanks for the kind words! Tanmay is a fantastic member of our team and we believe strongly that video meetings are an important resource for our merchants. We are always here to assist, please do not hesitate to reach out!

14 juni 2024

great app

Royal Therapy
USA
Mer än ett år användning av appen
Trackify X svarade 19 juni 2024

Hi Royal Therapy,

Thank you for your feedback! We’re glad to hear you find the app great.

Thanks for your support!

21 mars 2024

Tanmay is incredible an Loved the help that I received from him thank you again for the help an your incredible patience!!!!! Best app ever with the best team!

OptimumGoods
Kanada
4 månader användning av appen
Trackify X svarade 25 mars 2024

Hi OptimumGoods,

Thanks so much for recognizing Tanmay! He is relatively new to our team, but is already an outstanding contributor. We're always very gratified to receive such positive feedback about our team members. Please always feel free to reach out to us for any future assistance!

19 november 2024

I was facing some issues with my tracking and thanks to Tanmay he helped me fix the issue right away.

Splnd
Saudiarabien
Ungefär ett år användning av appen