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I had some issues with the older version of Trackify, and Thomas recommended I try out TrackifyX. I'm very happy with how proactive and helpful both him and Danny have been. It's great to see developers that actually care and what to see you succeed. Highly recommended. This software is powerful and absolutely necessary to scale your business up in my honest opinion.
Deeppanjoy, thank you for helping me with this pixel.
I can now advertising again! Thanksssssssssss!
Hello, friends at Hbbies
Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are so glad Deepanjoy was able to assist you! We love having you as a customer and are always here to help your Shopify store succeed!
Tanu & The Trackify Support Team
Thomas is very responsive if you need any extra support using the app. Tried DMing him several times and always answered within a few hours with endless value. Great app, great customer service. Powerful functionality. highly recommended.
Great app, it gives more correct information for the pixel than the shopify integrated facebook connection. Great support call as well!
Hi, EnkelKoopjes.nl,
Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and that it is helping you to get more correct information. We love having you as a customer and are always here to help your Shopify store succeed!
-Tanu & The Trackify Support Team
I can tell the support is great and they also support you via call which is great! You don't have to wait long they help you immediately! Overall great experience! Thanks!
Greetings Chicco Fashion House,
We love to see this great review and are happy that support was able to give you the assistance you needed quickly! It is great that you were able to get on a call with support immediately and get your resolution. Thank you for being a valued merchant!
The Trackify Support Team
Really helpful staff. They'll make sure your pixel is working properly and you can get a backup one. Not a bad thing when pixels hold all your data.
Hello to our friends from Flor y Amor
Thank you for writing us this great review! We are glad the app is working well for you so far and we are thankful for your support, We will relay your kudos to our support team! :-)
-Melissa & The Trackify Support Team
I was having trouble getting this started because my facebook settings were a little off. But Thomas did a screen share session with me and walked me through every bit of setting it up and showing me how it works. That was BEYOND helpful! Seriously, thank you Thomas!! I am going to make some tags and will most likely have this app for a very long time. Thanks again! A+ Customer Service !
I have just received top-notch assistance from Tanmay who just guided me through my tracking issues, a very polite guy, very friendly! Thank you so much! a much deserved 5 stars, I recommend!
Hello friends at HokJor Cosmetics
We appreciate you for leaving this awesome review! We are happy Tanmay was able to assist you, we will relay your kudos to Tanmay ;-) Thank you for this great recommendation :-)
-Tanu & The Trackify Support Team
Great Experience with receiving help with set up. Everything was taken care of for me. Thank you for your assistance Deepanjoy!
Hello to our friends at Diamond Nutrition
Thanks for sharing your review with us and the community. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Trackify Support Team
had a trouble connecting my pixel but after a couple of minutes spent with the team I manage the correct installation. Will let you know if it's all working correctly, but the support is really fast. Really appreciated it !
Hello friends at Chatvabien-shop™
We are glad our support team could assist you! We are happy you had a fantastic experience and we wish you and your store all the best :-)
-Melissa & The Trackify Support Team