Recensioner (892)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 93 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 5 % av omdömena har 1 stjärnor
14 mars 2022

I used Trackify because I heard so much about it and because of my situation with Facebook, I needed Trackify to track my ad performance. Not going to lie, I'm not a natural tech-savvy person and the first look at the Trackify layout make my head spin. So I ask for supoort, Just spoke to Deepanjoy, he helped me, now I have some idea what to do. And hopefully with time, I will be a pro with Trackify. This is not just another app, its an essential for me, for my business. And the Trackify team proved they are there to support you all the way.

Blitzlilac
Australien
17 dagar användning av appen
Trackify X svarade 15 mars 2022

Hello to our friends at Blitzlilac

Thank you so much for taking out the time to leave such a wonderful review. We're delighted to hear that you are enjoying Trackify X and it has become essential to your business. We are glad Deepanjoy could assist you! We sincerely appreciate this honest and thoughtful review. It makes all our hard work worthwhile. We wish you and your store great success!!

Cheers,
Pushpesh & the Trackify Support Team

Redigerat 19 juni 2023

i desactivate ut apps why u continue charging me STOP it now....................................................!!! stop

MAGROUN
Tunisien
17 dagar användning av appen
Trackify X svarade 20 juni 2023

Hello to our friends at MAGROUN

Thank you very much for leaving us this feedback. This is Tanu, the Customer Success Manager at Trackify.

We are sincerely sorry about what happened here; it is not normal for our app. We work extremely hard to ensure that every merchant who uses our app has an A+ experience. I'm VERY sorry about this; it is not at all what we aim for. We have sent you an in-app/email/text message regarding your payment charges. Please contact our support team, and they will refund your amount. We look forward to working with you again.

We do offer 24-hour live chat support from Monday to Friday. Please reach out to us via the live chat feature in the app, and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients, where we can help resolve any issues. We work hard to ensure that every merchant using our app has an A+ experience.

Tanu & The TrackifyX Support Team

25 oktober 2023

very nice support and very good tracking

Mein Shop
Tyskland
16 dagar användning av appen
Trackify X svarade 31 oktober 2023

Greetings Mein Shop,

Thanks for leaving this 5-star review. We love to hear that you received the support you needed and that Trackify give you the tracking you are looking for. We are here if you need us!

The Trackify Support Team

2 januari 2023

An incredibly useful and intuitive application, excellent and with an incredibly excellent support team!! ^^

REYES ECOMMERCE S.L.
Spanien
16 dagar användning av appen
Trackify X svarade 2 januari 2023

Hello to our friends at REYES ECOMMERCE S.L.

Thanks for sharing your review with us and the community. We're thrilled to learn that Deepanjoy was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Cheers,
Pushpesh & the Trackify Support Team

28 april 2021

Such a superb app! I use Trackify on all my stores and it is truly the best app for tracking data and managing pixels. There is nothing else like it, all the more, Trackify was the first app to do anything like this and even integrated with Shopify before Shopify had the integration with Facebook. I wholeheartedly recommend the app! Additionally the customer service is frankly superb.

cozycoolclothes
Nya Zeeland
15 dagar användning av appen
Trackify X svarade 29 april 2021

Hello friends at cozycoolclothes

Thank you for leaving us this great review! We are thankful for great customers like you! We wish you and your store all the best online :-)

-Melissa & The Trackify Support Team

23 februari 2023

Great support provided by Deepanjoy! was able to get on a call the same day with no delay and was able to get everything setup. Highly recommend.

THEHEAVENPATCH
Frankrike
15 dagar användning av appen
Trackify X svarade 24 februari 2023

Hello to our friends at THEHEAVENPATCH

Thanks for sharing your review with us and the community. We're thrilled to learn that Deepanjoy was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Cheers,
Pushpesh & the Trackify Support Team

6 september 2021

Awesome customer support and very user-friendly. It's still early days but I hope that our data will be more visible soon.

byselenathelabel
Australien
14 dagar användning av appen
Trackify X svarade 7 september 2021

Hello friends at byselenathelabe

We are happy we could assist you! Thank you for your kind words we really appreciate it! :-)

-Tanu & The Trackify Support Team

Redigerat 20 september 2023

Great app and support. Helped us solve an issue with our pixel and also worked to integrate an app into their system. It's a better system to use than Shopify's native facebook integration if you're serious about marketing. Highly recommend.

Munay Creations
USA
14 dagar användning av appen
Trackify X svarade 22 september 2023

Hi Munay Creations,

Thank you for this nice review! We are very happy to hear that you received great support and found the app to be of such value. Please do not hesitate to reach out to our team for any support in the future!

2 november 2023

I have recently installed the Trackify app with the assistance of Deepanjoy. The customer support was very fast and helpful. I am excited to use this app for my ad campaign.

thekeeper
Indien
14 dagar användning av appen
Trackify X svarade 3 november 2023

Hi there thekeeper,

We are happy to see this 5-star review! It is great that you were able to use the assistance of Deepanjoy and get your app set up. It is important to us that you have what you need to be successful.

The Trackify Support Team

17 december 2022

Deepanjoy was really able to assist me today and was able tp answer all my questions that I had. Thanks

Alfara
Kanada
14 dagar användning av appen
Trackify X svarade 20 december 2022

Hello to our friends at Alfara
Thanks for sharing your review with us and the community. We're thrilled to learn that Deepanjoy was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.
Cheers,

Pushpesh & the Trackify Support Team