Recensioner (881)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 93 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 5 % av omdömena har 1 stjärnor
16 september 2024

Their customer service is awesome! We got help from one of their staff whose name is Tanmay and all my questions got answered within few minutes.

The Social Tea House
USA
Mer än 2 år användning av appen
Trackify X svarade 18 september 2024

Hi The Social Tea House,

Thank you for your feedback! We’re delighted to hear that Tanmay was able to answer all your questions so quickly. Providing awesome customer service is key for us, and we’re glad to have met your expectations.

Thanks for choosing our app!

Redigerat 16 september 2024

I had quite a few technical problems & questions when installing the App. Tanmay immediately offered me help and after 2 or 3 minutes we were on a call together.
He helped me fix those problems and answered all of my questions. Thank you!
Would definitely recommend using this app if you want to install multiple pixels in your store.

EDIT: So I encountered another Problem and Tanmay fixed it within 10-15 minutes and now everything is Tracking Properly again. Really Good Support

Colibri Verlag
Tyskland
17 dagar användning av appen
Trackify X svarade 4 september 2024

Hi Colibri Verlag,

Thank you for your review! We're pleased to hear that Tanmay was able to provide immediate assistance.Your recommendation is greatly appreciated.

Thank you for choosing our app and for your trust in our service!

5 augusti 2024

So far so good. I am a new subscriber and had some difficulty with the setup. I had the pleasure of working with Etien to resolve the issues. He worked diligently and quickly while explaining what he was doing along the way. All in all my first support experience was a positive one. I know that if I run into any other issues, I will be able to get the help to resolve it quickly.

Metal Decor 4U
USA
Ungefär 2 månader användning av appen
Trackify X svarade 7 augusti 2024

Hi Metal Decor 4U,

Thank you for your review! We're pleased to hear that our team member Etiene was able to assist you effectively with the setup. Ensuring a positive support experience is important to us, and we're glad to know you feel confident in reaching out for any future issues.

We appreciate your support!

3 september 2024

Tanmay helped me for the 3th time and is always taking time to help me. I really appreciate it and the help is very good. My pixels are all set very well just like the last time! Best support you get from an App!

Esmia Oslo
Nederländerna
4 månader användning av appen
Trackify X svarade 5 september 2024

Hi Esmia Oslo,

Thank you for sharing your experience! We're thrilled to hear that Tanmay has consistently provided you with excellent support. Providing the best support is a core part of our mission, and we're glad to have met your expectations.

Thank you for choosing our app!

1 oktober 2024

Amazing app and support. Pricing is a bit high, but it worth it if you have a profitable shop and want to scale up!

Boutifox
Hongkong SAR
4 månader användning av appen
27 augusti 2024

I've had the pleasure of working with Tanmay from Trackify, and I couldn't be more impressed with his level of professionalism and expertise. Tanmay has an exceptional understanding of tracking and analytics, which has significantly improved our data insights. His ability to explain complex concepts in simple terms made it easy for our team to implement the necessary changes.

Tanmay is always prompt, responsive, and willing to go the extra mile to ensure everything is running smoothly. His support has been invaluable to our business, and I highly recommend him to anyone looking for top-notch service in the tracking and analytics space.

Thank you, Tanmay, for your outstanding work!

mercatomagno.com
Frankrike
29 dagar användning av appen
Trackify X svarade 30 augusti 2024

Hi mercatomagno.com,

Thank you for your feedback! We're thrilled to hear that our team member Tanmay provided you with exceptional support. Providing excellent customer service is key for us.

Thank you for recommending our app!

16 september 2024

Great support, Tanmay hopped in a quick call to help with the setup. Very friendly. Recommened!

Pumply
USA
Mer än 2 år användning av appen
Trackify X svarade 18 september 2024

Hi Pumply,

Thank you for your feedback! We're delighted to hear that Tanmay was able to assist you with the setup during a quick call. We appreciate your recommendation!

Thanks for choosing our app!

7 augusti 2024

Tanmay was extremely helpful with occurring questions. Thank you so much for your help!

flexsmart
Estland
Mer än 2 år användning av appen
Trackify X svarade 9 augusti 2024

Hi flexsmart,

Thank you for your feedback! We're glad to hear that our team member Tanmay was able to assist you with your questions. Providing helpful and timely support is key for us.

We appreciate your support!

21 augusti 2024

Tanmay helped me 2 times now, best support !! ;)) Very Happy !

Zovaire
Tyskland
3 månader användning av appen
Trackify X svarade 23 augusti 2024

Hi Zovaire,

Thank you for your feedback! We're delighted to hear that our team member Tanmay has consistently provided you with the best support. It's great to know that you're very happy with our service.

Thank you for choosing our app!

20 september 2024

Really nice support. Thank you!

Suzitee Store
USA
Mer än ett år användning av appen
Trackify X svarade 23 september 2024

Hi Suzitee Store,

Thank you for your feedback! We're glad to hear that you had a positive experience with our support team. Providing great customer service is very important to us.

We appreciate your support!