Helhetsomdöme
4,8
Antal per omdömesnivå
  • 92 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 5 % av omdömena har 1 stjärnor
27 november 2023

Great customer support! Had a small issue, they organized a call and within few minutes issue was solved! Fast and efficient!

MooSnuggle
Storbritannien
5 månader användning av appen
Trackify X svarade 28 november 2023

Hello MooSnuggle,

We love to hear that you were able to get on a call and get resolution to your issue! Thanks for acknowledging by leaving this great review. We are here to help you with whatever you may need.

The Support Team

Redigerat 14 februari 2024

10/10 customer support! Thank you, Tanmay. He provided the best customer service. He really helped me to fix the problem

متجر نقطة
USA
8 månader användning av appen
Trackify X svarade 27 november 2023

Greetings!

Thanks for acknowledging our support team member, Deepanjoy. We are glad to hear that he was able to assist you.

The Support Team

8 mars 2024

duidelijk met goede support van Tanmay.

Excellent21 shop
Nederländerna
Ungefär 2 månader användning av appen
Trackify X svarade 11 mars 2024

Hallo Excellent21 shop,

Bedankt dat u de tijd heeft genomen om deze mooie recensie voor ons achter te laten! Tanmay is een rockster in ons team en we zijn blij dat hij een uitstekende klantervaring heeft kunnen bieden!

20 december 2023

very fast and helpful, he solved my problems immidiately, thank you so much!

ALLURA AMSTERDAM
Nederländerna
3 månader användning av appen
Trackify X svarade 21 december 2023

Hi ALLURA AMSTERDAM,

Thanks for taking the time to leave us a nice review! We always strive to provide speedy service for our merchants, so this review is very gratifying to read. Please don't hesitate to reach out for any further assistance!

29 november 2023

Great. Customer service is great, easy to reach and always ready to help.

powerzona
Nederländerna
Ungefär 2 månader användning av appen
Trackify X svarade 1 december 2023

Greetings powerzona,

It is great that you were able to use our support team to assist you and that they were responsive and able to help you! Thanks for acknowledging us with this review.

The Support Team

10 november 2023

We have been using this app for a few years it's great for tracking fb sales customer service is great too

Garage Skateshop
USA
Mer än 3 år användning av appen
Trackify X svarade 13 november 2023

Greetings Garage Skateshop,

Thank you for being a valued merchant to Trackify X Facebook Pixel. We appreciate you taking the time to leave us this review.

The Support Team

6 december 2023

Deepanjoy was very helpful with helping us out with setting up the app

Pecco
Australien
4 månader användning av appen
Trackify X svarade 7 december 2023

Greetings Pecco,

It is great that Deepanjoy was able to assist you with setting up your app the way that you wanted. Thanks for acknowledging his support!

The Support Team

8 oktober 2023

I've been using Trackify for 7-8 months, and it has been great. It works really well when you want to create backup pixels. The best thing about this app is probably Deepanjoy the greatest customer support of all apps on Shopify (Or in general haha) 10/10 would recommend for everyone looking into keeping their pixel data secure.

Tiny Explorings
Danmark
7 månader användning av appen
Trackify X svarade 9 oktober 2023

Hello Tiny Explorings,

First and foremost, thank you for taking the time to leave this great review! We agree with you wholeheartedly, Deepanjoy is a treasure and deserves the recognition you gave him! He is very dedicated and thorough and has a passion to help wherever he can. We love to hear that Trackify X Facebook Pixel is working for your business.

The Trackify Support Team

18 april 2024

Merci beaucoup pour l'aide apporté.
Tanmay

Pureestore
Frankrike
Ungefär 2 månader användning av appen
Trackify X svarade 23 april 2024

Bonjour Pureestore,

Merci de partager votre expérience! Nous sommes ravis de savoir que Tanmay, membre de notre équipe, vous a fourni le soutien dont vous aviez besoin. Merci encore!

1 november 2023

I can tell the support is great and they also support you via call which is great! You don't have to wait long they help you immediately! Overall great experience! Thanks!

Chicco Fashion House
Belgien
3 månader användning av appen
Trackify X svarade 2 november 2023

Greetings Chicco Fashion House,

We love to see this great review and are happy that support was able to give you the assistance you needed quickly! It is great that you were able to get on a call with support immediately and get your resolution. Thank you for being a valued merchant!

The Trackify Support Team