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Dylan helped me setting up my pixel trough Zoom. Thanks. Definetly will use trackify again on all my other shopify stores.
Hello to our friends at Loovly
Thanks for sharing your review with us and the community. We're thrilled to learn that Dylan was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.
Cheers,
Pushpesh & the Trackify Support Team
Brilliant app especially for those who would like to avoid all the coding involved when manually installing facebook pixel and event pixels! Installed it yesterday and set up all the features without difficulties. Requested support's help installing Trackify into clickfunnels and received tremendous help and lots of great suggestions in regards to some other questions I had.
I don't know why others write about bad support quality - I am an absolutely happy customer (got the support I needed immediately after I signed up!!!) and have been looking for solutions Trackify offers for a long time. I thought setting up catalogues and product feeds in facebook was going to be another headache of mine, not anymore - had that all configured in less than 5 minutes, with Trackify! An absolutely honest review here!
I had some issues with the older version of Trackify, and Thomas recommended I try out TrackifyX. I'm very happy with how proactive and helpful both him and Danny have been. It's great to see developers that actually care and what to see you succeed. Highly recommended. This software is powerful and absolutely necessary to scale your business up in my honest opinion.
Deeppanjoy, thank you for helping me with this pixel.
I can now advertising again! Thanksssssssssss!
Hello, friends at Hbbies
Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are so glad Deepanjoy was able to assist you! We love having you as a customer and are always here to help your Shopify store succeed!
Tanu & The Trackify Support Team
Thomas is very responsive if you need any extra support using the app. Tried DMing him several times and always answered within a few hours with endless value. Great app, great customer service. Powerful functionality. highly recommended.
I can tell the support is great and they also support you via call which is great! You don't have to wait long they help you immediately! Overall great experience! Thanks!
Greetings Chicco Fashion House,
We love to see this great review and are happy that support was able to give you the assistance you needed quickly! It is great that you were able to get on a call with support immediately and get your resolution. Thank you for being a valued merchant!
The Trackify Support Team
Great app, it gives more correct information for the pixel than the shopify integrated facebook connection. Great support call as well!
Hi, EnkelKoopjes.nl,
Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and that it is helping you to get more correct information. We love having you as a customer and are always here to help your Shopify store succeed!
-Tanu & The Trackify Support Team
Really helpful staff. They'll make sure your pixel is working properly and you can get a backup one. Not a bad thing when pixels hold all your data.
Hello to our friends from Flor y Amor
Thank you for writing us this great review! We are glad the app is working well for you so far and we are thankful for your support, We will relay your kudos to our support team! :-)
-Melissa & The Trackify Support Team
I was having trouble getting this started because my facebook settings were a little off. But Thomas did a screen share session with me and walked me through every bit of setting it up and showing me how it works. That was BEYOND helpful! Seriously, thank you Thomas!! I am going to make some tags and will most likely have this app for a very long time. Thanks again! A+ Customer Service !
I have just received top-notch assistance from Tanmay who just guided me through my tracking issues, a very polite guy, very friendly! Thank you so much! a much deserved 5 stars, I recommend!
Hello friends at HokJor Cosmetics
We appreciate you for leaving this awesome review! We are happy Tanmay was able to assist you, we will relay your kudos to Tanmay ;-) Thank you for this great recommendation :-)
-Tanu & The Trackify Support Team