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The app completely mess my pixel data and is not accurate.
Hi Pangama Jewelry,
Thank you for taking the time to share your feedback. I’m truly sorry to hear about your frustration with our app. I understand how important it is to have a dependable tool for your store.
It seems that we didn’t receive any direct communication from you regarding the issues you encountered. Our support team is always here to help and resolve any problems you may face. If you do experience any difficulties in the future, please reach out to us so we can assist you directly.
We are continuously working to improve our app and support services. Your experience is important to us, and we hope to have the opportunity to provide a better experience for you moving forward.
Best regards,
Cristal
Tech Support Manager
Tanmay best support thank you
Hi Cevery,
Thank you for your feedback! We're delighted to hear that you had a great experience with Tanmay's support. Providing excellent service is our priority, and we're glad he could assist you effectively.
We appreciate your support!
Amazing, thank you for your heelp Tanmay!
great support!
Hi spadeandco,
Thank you for your feedback! We're delighted to hear that you received great support. Providing excellent customer service is a top priority for us.
We appreciate your support!
Wow - Tanmay was INCREDIBLE and got me back up and running! I installed Trackify this morning (after having a different app installed and getting no help and it was a bit of a disaster) and Tanmay had me up and running within ONE HOUR. It was incredible! Not only that, he taught me about the pixels and how they work properly and the differences between master and collection pixels. I can't recommend Trackify enough, especially Tanmay! Thank you!!!!!!! - Kylie
Hi Kylie,
Thank you so much for your wonderful feedback! We're thrilled to hear that our team member Tanmay could get you set up so quickly and share helpful insights. Providing fast and knowledgeable support is what we strive for.
We’re here if you need anything else and appreciate your recommendation!
Tanmay was amazing. He helped answer all questions that were asked.
Hi Visions of Glory by Grace,
Thank you for sharing your experience! We're pleased to hear that our team member Tanmay was able to promptly assist you with the new Shopify checkout issue. Providing timely and effective support is a priority for us, and we're glad we could help resolve the problem quickly.
Thanks for your continued support!
Great work with Tanmay. Thanks a lot.
Hi Gidona,
Thank you for your feedback! We're glad that our team member Tanmay could assist you effectively. Providing great support is important to us, and we're happy we could help.
Thanks again for your trust!
Vielen Dank an Tanmay. Er konnte mir sehr gut helfen und das Problem lösen.
Hallo Furry Family,
Vielen Dank für Ihr Feedback! Es freut uns sehr zu hören, dass unser Teammitglied Tanmay Ihnen so gut helfen konnte und das Problem gelöst hat.
Danke für Ihr Vertrauen in unsere App!
Thank you so much for your help, you made me understand it better than before. Thank you Mr. Tanmay
Hi LatiShop.nl,
Thank you for your feedback! We are glad to hear that our team member Tanmay helped you understand the app better. Providing excellent customer service is very important to us.
Thank you for being a valued user!
SUPER !! tanmay was a great support!! excellent communication skills and he took care of everything!
Hi cocoonbebe,
Thank you for your review! We're thrilled to hear that our team member Tanmay provided excellent support and communication. Ensuring our customers receive thorough assistance is a priority for us, and it's great to know Tanmay took care of everything for you.
Your satisfaction means a lot to us!