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Every store using Facebook Ads needs Trackify. Even if you are just starting. It is a very versatile tool and collects a ton of useful data to help expand and scale sales for your site in ways that can't be done without this app. It will save you a lot of time and benefit your tracking abilities. The support is awesome, and I have also learned a lot more through their videos and webinars.
Must have app for FB advertising. Lots of tutorials and support team is pretty responsive
Awesome support team. I had an issue with my ATC events firing double. They got on a zoom call with me to get this fixed! It is a bit pricy though, that's why I removed a star!
Hello to our friends at MULUDA.FR
Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X. We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & The Trackify Support Team
I just installed the app. I will review the performance later but the support was excellent from Dylan for the onboarding process.
Hello to our friends at Artdesigna Glass Printing Wall Arts
Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the Trackify Support Team
Very pleased about this app. I particularly would like to mention Dylan Green, a customer service representative at Trackify that has been extremely helpful. With extreme professionality he made me fully understand the quality of this app.
Hello, friends at PhysioRev
Thank you for leaving this awesome review. We are happy you had such a great experience! We will let Dylan know that his assistance is greatly appreciated :-)
Tanu & The Trackify Support Team
This App doesn't work at all. Stay Away! Had to de-install and delete their code from the our theme.
Thank you for your review! Today's outage was out of our control as our new datacenter had a network maintenance event that disconnected both our main and our redundancy servers from the network. We have been working hard on ongoing improvements to Trackify and would hope that you would give it and the brand new TrackifyX another shot.
Your frustration is understandable, and we share it completely. Trackify can be removed easily by using the Clean Uninstall feature from within the app. But we understand that you were unable to take the time to follow these instructions.
We will be adding another server in a different location as additional failover redundancy. But as fairly regular failures with much larger companies, like Facebook and Shopify show, there is no way to avoid temporary issues completely.
Please let us know if you would like to try the superior Pixel Engine of TrackifyX!
I love the way Trackify works and how simple it is to handle. Furthermore there are lots of video's to help you out containing tons of great golden nuggets!
I liked the support a lot and also al the videos explaining it all clearly.
When i had a question it was solved very soon and professional.
I was excited at first because it was recommended by a good friend. Followed all the steps in the videos but some of them aren't updated and missing information. Contacted support, they took a day just to tell me to turn off my ad blocker... It was really weird, they have a "clean uninstall feature" which is suppose to delete all code... yet I tried it and it doesn't remove all the code. Been contacting support since but they take forever... Will be looking for another option.
I'm updating my review after my previous review was addressed and Thomas combed through my account. Thank you for the help.
We appreciate your honest review. We are committed to responding to any customer service ticket within 24 hours, most of the time we respond MUCH faster than that, but depending on the time of day and the type of issue it can take a few hours as in this case. After checking our logs for your shop we have determined that the app was working perfectly fine. We will be happy to help you review and understand any reporting issues you may have encountered in your Facebook accounts. Please let us know when will be a good time for you to do that!
Incredible app! Tracks pixels perfect, and the support is absolutely fantastic. Really recommend it (: