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Ótimo suporte! Excelente aplicativo. Muito essencial! Ótimo suporte! Excelente aplicativo. Muito essencial!
Hello, friends at castella_store_processing
Obrigado por sua revisão brilhante. Estamos muito felizes em saber que você está gostando do Trackify X e estamos felizes que nossa equipe de suporte possa ajudá-lo! Adoramos tê-lo como cliente e estamos sempre aqui para ajudar sua loja Shopify a ter sucesso!
Tanu & The Trackify Support Team
Great app, I'm very happy with the app and the suport, Dylan help me with my doubts with very fast support!
Hello to our friends at SIERO Tienda Online
Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the Trackify Support Team
The developer Thomas has ego. He talked to me on live chat as if he is smarter than I was, doesn't bother answering questions and directs me to watch his videos. The app is glitchy and has issues from time to time. Beware
Thanks for your honest review! We are always open for constructive suggestions and criticism that helps us improve our apps and our services. In this case, the point you are making seems slightly disingenuous, as the only recent interaction we had with you in our customer service tickets was a refund request which was submitted through Shopify support. We had to decline your refund request because you removed the app only a few days before the billing cycle ended for which you requested the refund. We are very sorry you feel bad about this, but we are applying our refund policy fairly to all users, and unfortunately cannot make any adjustments based on you leaving a bad review either.
As far as the "glitchy" comment, your last direct interaction with our customer service was about seven weeks ago. If you have actually noticed any problems we would be happy to address them with you in a ticket as we always do.
Ik ben weer geweldig geholpen met mijn situatie. Ik kon niet verser en mijn instelling stonden verkeerd. En Deepanjoy heeft me weer goed geholpen. TOP!!
Hallo daar Fadia's Goods,
Het is altijd geweldig om te horen dat Deepanjoy je heeft kunnen helpen met je app. Hij is een superster en we stellen het op prijs dat u zijn steun erkent. Bedankt!
Het ondersteuningsteam
Great app. Does exactly what i need it to do and the support was very helpful in setting the app up with a zoom call. Would recommend
Hello friends at United-Doggos
Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! Thank you for this great recommendation.
Tanu & The Trackify Support Team
thank you so much tanmay super helpful helped me understand trackify alot better, the app is really good and is super useful once learn app
Hello to our friends from Alina
We appreciate you leaving us this awesome review! We will let Tanmay know that his assistance was greatly appreciated!
-Tanu & The Trackify Support Team
Really great app! customer support is great they even got on a zoom to run through things with me.
Hi there Soothed You,
Thank you for the positive review! We take great pride in providing top notch customer support, and are happy to read that you took advantage of our Zoom meeting/education resources.
Trackify X Facebook Pixel Team
This software is really good if you want to have accurate pixel tracking. I'm using a lot of different apps on my webshop which can make the pixel tracking get worse, but Deepanjoy from the customer specialist team helped me with making sure that everything gets tracked correctly by the pixel. Highly recommend this app if you want accurate pixel tracking and huge compliments to the Trackify team for creating such a great company!
Hello to our friends at FITNOVA
Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the Trackify Support Team
Excellent service and support! The integration of the app is super simple and straightforward. The Trackify team even gave me a 10% discount. Thank you!
Hello to our friends at PainlessPro.co.uk
Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Tanu & The Trackify Support Team
Tanmay B was extremely helpful with setting up the app. I had first given up on trying to figure everything out, but they reached out to me and gave me amazing assistance. Tanmay was very nice and very well at explaining the complicated tech things to me. I highly recommend this app and just know you will not be disappointed!
Hello friends at Foreign G Beauty
Thank you for leaving us this great recommendation! We appreciate your support, we will let Tanmay know that his assistance was greatly appreciated :-)
-Melissa & The Trackify Support Team