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I am extremely disappointed with this app. There are daily issues and constant technical glitches that disrupt my business operations. The app support is no help—representatives rarely provide solutions, and any attempt to reach a manager is ignored. I’m paying a monthly fee for a service that simply doesn’t work as promised. This app has cost me time, money, and endless frustration. I would not recommend it to anyone looking for a reliable solution
Greetings to you!
First and foremost, thank you for taking the time to provide such an elaborate and glowing review. We appreciate that you could reach out to get the assistance you needed for your store. Although we know that there can be bugs, we are here to help whenever you need it. It is great that Trackify X Facebook Pixel can give you more enhanced detailed tracking that you desire.
Stephanie & The Customer Support Team
Awesome! helps me better seeing my purchases i make. the support is perfect jumped on a call with someone he helped me solve my concerns.
Hello friends at easylashNL
Thank you for this great review! We are grateful for awesome customers like you! We are happy our support team was able to assist you :-)
-Tanu & The Trackify Support Team
The reviews about Deepanjoy's amazing support are certainly not exaggerated! Have just started using the app, however the support provided for setup has been exceptional.
Looking forward to use the app for enhanced data.
Greetings Protecta,
It is great to read this review! Deepanjoy has been an asset to our support team and he continues to provide exceptional service to our merchants. We appreciate that Trackify X Facebook Pixel is benefiting you and your business.
The Trackify support team
This app is perfect! The support is incredible. They fixed my problem within minutes I'm very happy with the app!
love the customer service, highly recommend it and the way the communicate is awesome love it, will differently recommend
Hello to our friends at Clean My Bricks
Thanks for the awesome review. We're so delighted to hear that our support team was able to assist you! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Trackify Support Team
absoluter müll, seite läd einfach nicht hoch benutze firefox muss immer einen anderen browser benutzen uns selbst da funktioniert es nicht richtig, verknüpfung mit pixel bei snapchat einfach nicht möglich. monatelang geld abgebucht kein hilfe erhalten, trotz mehfachen kontakt. das ist leider meine erfahrung die ich gemacht habe. Falls Trackify das liest zahlt mir mein geld zurück..
Hi Dufty's Store,
We're sorry that you've had a bad experience. That said, we do disagree with some of what you've written here.
Regarding the Firefox issue, while there are sometimes minor browser issues, these can typically be resolved by refreshing pages/cookies. Additionally, we do have the capability of linking pixels with snapchat.
We have processed your refund; records indicate this occurred on August 18th. We would like to note that you did not contact us regarding the browser issue, or your concern regarding our ability to link pixels to snapchat, before posting the review. Our team has reached out to you as we do offer complimentary onboarding sessions. Please do not hesitate to reach out to us if you encounter any further issues.
Stephanie and the Customer Support Team
Great app and great support! I had trouble setting it up and we jumped on a quick zoom call and i got an answer for all my questions
Hello to our friends at Cooldapt
Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X. We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & the Trackify Support Team
Excellent app! Solved our problems! Great service, I recommend! You can install and use without fear!
Hello to our friends at GBL SHOP PORTUGAL
Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We appreciate the recommendation.
Tanu & The Trackify Support Team
I think am beginning to love this app as the set up was easy with the help of Deepanjoy. i hope as i keep using and discovering more features and possibilities with the app every thing works well and brings good ROI i will definitely recommend anyone to use this app...
Hello to our friends from getshapy.com
Thanks for the awesome review. We're delighted to hear that you are enjoying the Trackify X app. We’ll make sure we pass your kind words along to Deepanjoy, who we know will be delighted to read your comment. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tanu & The Trackify Support Team
I recently had the pleasure of using the Tractify app, and I must say that it has exceeded my expectations in every way. From the exceptional support team to its lightning-fast response time, this app has truly impressed me. Here's why I highly recommend Tractify:
Great Support Team:
One of the standout features of the Tractify app is its remarkable support team. Whenever I had a question or encountered an issue, their support staff was quick to respond and provided solutions that were both helpful and efficient. Their professionalism and dedication to customer satisfaction were evident, making my experience with the app even more enjoyable.
Fast Response Time:
In today's fast-paced world, time is of the essence, and Tractify truly understands that. The app's response time is incredibly swift, ensuring a seamless and hassle-free user experience. Whether I was submitting a query or performing a task within the app, I was pleasantly surprised by the app's speed and efficiency. This feature sets Tractify apart from its competitors, making it an excellent choice for anyone seeking a time-saving solution.
Great App:
At its core, the Tractify app is simply great. The user interface is intuitive, making it easy to navigate and utilize all of its features. The app's design is visually appealing, and I found myself enjoying the overall user experience. Tractify provides a wide range of functionalities that cater to various needs, whether it's organizing tasks, managing projects, or collaborating with a team. It's evident that the developers have put considerable effort into creating a polished and user-friendly app.
In conclusion, the Tractify app deserves high praise for its exceptional support team, lightning-fast response time, and overall greatness. It has made managing tasks and projects a breeze for me, and I wholeheartedly recommend it to anyone in need of an efficient and reliable productivity app. Tractify has truly impressed me, and I look forward to continuing to use it in the future.
Hi Vege Label,
Thank you for taking the time to leave such a thoughtful, specific, and positive review! We're absolutely thrilled to hear that Trackify has exceeded your expectations!
We are particularly happy to receive glowing feedback about the ease of use of our application as this is absolutely core to our mission. We have a very dedicated support team, and it is very gratifying to hear that we were able to provide you with a great customer experience. As always, we are here to help!
Tanu & The Trackify Support Team