評價 (892)

整體評分
4.9
各級評分數量
  • 93% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 5% 的評分為 1 顆星
2024年8月5日

So far so good. I am a new subscriber and had some difficulty with the setup. I had the pleasure of working with Etien to resolve the issues. He worked diligently and quickly while explaining what he was doing along the way. All in all my first support experience was a positive one. I know that if I run into any other issues, I will be able to get the help to resolve it quickly.

Metal Decor 4U
美國
使用應用程式 大約2個月
Trackify X 已回覆 2024年8月7日

Hi Metal Decor 4U,

Thank you for your review! We're pleased to hear that our team member Etiene was able to assist you effectively with the setup. Ensuring a positive support experience is important to us, and we're glad to know you feel confident in reaching out for any future issues.

We appreciate your support!

2024年10月14日

Coming from the "native" Shopify/Meta - Integration it is a pure joy to finally have some REAL support! Tanmay is very competent and commited to solve issues and takes time to explain the background as well... Very happy with the support and as well with the app so far! Recommended

DisagrEE
德國
使用應用程式 14天
Trackify X 已回覆 2024年10月21日

Hi DisagrEE,

Thank you for your feedback! We’re thrilled to hear that Tanmay provided you with the real support you were looking for, and that he took the time to explain everything thoroughly. Your satisfaction is important to us, and we're glad you're happy with both the app and the assistance provided.

We appreciate your recommendation!

2024年10月8日

I had a great time with Tanmay, he was really helpful and fixed my problem really quick ! :)

1902krdy
匈牙利
使用應用程式 2個月
Trackify X 已回覆 2024年10月14日

Hi 1902krdy,

Thank you for your feedback! We're glad to hear that Tanmay was able to assist you quickly and effectively. Providing excellent support is a priority for us, and it's great to know he made a positive impact.

We appreciate your support! 😊

2024年9月20日

Really nice support. Thank you!

Suzitee Store
美國
使用應用程式 1年多
Trackify X 已回覆 2024年9月23日

Hi Suzitee Store,

Thank you for your feedback! We're glad to hear that you had a positive experience with our support team. Providing great customer service is very important to us.

We appreciate your support!

2024年11月4日

We are very happy with the app and support team. Tanmay helped me how to setup the app in proper way. I highly recommend this app!

TiCAA
德國
使用應用程式 8天
Trackify X 已回覆 2024年11月5日

Hi TiCAA,

Thank you for your kind feedback! We're thrilled to hear that Tanmay was able to assist you in setting up the app properly. We’re glad to have you as a customer and appreciate your recommendation!

If you need any further assistance, feel free to reach out. Thanks again!

2024年9月19日

Tanmay is an extremely polite and understanding person.

I'm loving the app and it has given me what I need: data to improve my sales!

It's the perfect tool to integrate Face/Meta and Pixel/API.

Once again, congratulations on Tanmay's outstanding service.

UseEcoArte
巴西
使用應用程式 3天
Trackify X 已回覆 2024年9月23日

Hi UseEcoArte,

Thank you for your review! We're thrilled to hear that you're enjoying the app and finding it useful for improving your sales with data. We're glad our team member Tanmay provided outstanding support. Providing excellent customer service is a priority for us.

Thanks for your trust in our app!

2024年8月7日

Tanmay was extremely helpful with occurring questions. Thank you so much for your help!

flexsmart
愛沙尼亞
使用應用程式 2年多
Trackify X 已回覆 2024年8月9日

Hi flexsmart,

Thank you for your feedback! We're glad to hear that our team member Tanmay was able to assist you with your questions. Providing helpful and timely support is key for us.

We appreciate your support!

2024年9月17日

I contacted a few times the support, it is very reactive and efficient, was surprise. Tanmay and Etien were very helful! Thanks :)

e-shopyland
瑞士
使用應用程式 28天
Trackify X 已回覆 2024年9月18日

Hi e-shopyland,

Thank you for your feedback! We're glad to hear that our support team, especially Tanmay and Etienne, provided you with reactive and efficient assistance. It's great to know that we exceeded your expectations.

We appreciate your support!

2024年9月9日

Good application, and attentive customer service.
Very easy installation of the pixel

My Cosy Valley
瑞士
使用應用程式 7個月
Trackify X 已回覆 2024年9月12日

Hi My Cosy Valley,

Thank you for your feedback! We’re glad to hear that you found the application useful and our customer service attentive. It’s great to know that the pixel installation was easy for you.

We appreciate your support!

2024年7月15日

have been using this app for like 3-4 years. today we have issue with new shopify checkout and Tanmay quickly set up a call to resolve it. Thank you!

BABYHOKI STORE
印尼
使用應用程式 大約5年
Trackify X 已回覆 2024年7月19日

Hi BABYHOKI STORE,

Thank you for sharing your experience! We're pleased to hear that our team member Tanmay was able to promptly assist you with the new Shopify checkout issue. Providing timely and effective support is a priority for us, and we're glad we could help resolve the problem quickly.

Thanks for your continued support!