評價 (892)

整體評分
4.9
各級評分數量
  • 93% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 5% 的評分為 1 顆星
2021年7月26日

Awsome application, the support are excelent as they set up everything for you, so everything goes well, don't hesitate

4 Seasons Baby
英國
使用應用程式 6天
Trackify X 已回覆 2021年7月27日

Hello to our friends from 4 Seasons Baby

It's extremely great of you to leave this great review here, we appreciate the support, and we are glad we could assist you! :-)

-Tanu & The Trackify Support Team

2022年4月5日

Thanks. They responded quickly and contacted me via zoom. After 15 minutes everything was installed and all problems were fixed.

tarazzfx
烏克蘭
使用應用程式 6天
Trackify X 已回覆 2022年4月7日

Hello to our friends at tarazzfx

Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify X and that you had such a great experience! We love having you as a customer and are always here to help your Shopify store succeed!

Cheers,
Pushpesh & the Trackify Support Team

編輯時間:2021年1月21日

Awesome app and awesome support. Downloaded the app. and had someone from support help me through the setup immediately. within 5 minutes i was setup with the basics. This app is very robust and server-side events are a great addition!

Everest Shoes
加拿大
使用應用程式 6天
Trackify X 已回覆 2021年1月26日

Hello to our friends from Everest Shoes

Thank you for leaving us this awesome review! We really appreciate it! We are happy we could assist you :-)

-Melissa & The Trackify Support Team

2021年9月21日

Today I install this app, I got some trouble to set up it, fortunately with help of support (tan may) all issue got resolved easily and professionally, Great App Highly recommended.

ELLFON
英國
使用應用程式 6天
Trackify X 已回覆 2021年9月21日

Hello friends at ELLFON

Thank you for this great review! We are grateful for awesome customers like you! We will relay your kudos to Tanmay. We really appreciate the high recommendation :)

-Tanu & The Trackify Support Team

2023年12月6日

回复非常及时,当天就约了会议帮助安装,希望后面能顺利追踪

HAIRWANNA
香港特別行政區
使用應用程式 大約6小時
Trackify X 已回覆 2023年12月7日

嗨 HAIRWANNA,

我们很高兴看到这篇评论。谢谢!很高兴您能够通过与我们的支持团队成员会面来快速解决您的需求。如果您需要其他任何信息,请随时与我们联系!

The Support Team

2020年7月14日

Giving them a single star rating only because the system won't accept zero stars!!!

Horrible experience using trackify. The expensive app promises a lot but all I have seen the trying is to make u upgrade to next level. Dealing with their customer care is a nightmare coming true.

artyfashion
印度
使用應用程式 5個月
Trackify X 已回覆 2020年7月14日

Mohamed Ashiq K.A.: We appreciate you taking the time to leave your review! Looking back through our in-app chat tickets with you, we can see that we spent hours with your questions and responded within the normal turn-around time every time.

Most of our users give us 5 stars, especially for our outstanding customer service.

As far as faulting us for offering advanced features that could be to your benefit we feel that it's every store owner's choice to select the service level they feel is most appropriate for them.

We'll be happy to continue to provide excellent service to you at any level should you choose to use our apps again.

2023年4月7日

Nice help from the support department when I had an issue. Hopped on a Zoom cal and figured it out. Thanks!

MagnaBadge
法國
使用應用程式 5個月
Trackify X 已回覆 2023年4月7日

Hello to our friends at MagnaBadge

Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Trackify Support Team

2022年4月7日

very easy to set up. support team quickly responded to my request and made my custom settings. very satisfied.

UkrainianHandmadeShoes
烏克蘭
使用應用程式 5天
Trackify X 已回覆 2022年4月7日

Hello to our friends at UkrainianHandmadeShoes

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team helped you with the custom settings quickly. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Trackify Support Team

2020年11月21日

Great customer service was super helpful. I appreciate the support I received from Tanveer. She was really patient with walking me through the process.

Aurora Activewear
澳洲
使用應用程式 5天
Trackify X 已回覆 2020年11月23日

Hello to our friends from Aurora Activewear

We really appreciate the kudos! Thank you for leaving this fantastic review, we wish you all the best on your e-commerce journey! :-)

-Melissa & The Trackify Support Team

2021年9月7日

Last weekend I've noticed that my purchases were not coming through in facebook. I've added Trackify X to my store now, and i'm seeing much better results. I had a few questions and had a call with Dylan to go over my store to make sure everything was setup correct! Great tool & support :)

Run Comfort
比利時
使用應用程式 5天
Trackify X 已回覆 2021年9月8日

Hello friends at Run Comfort

We are happy Dylan was able to assist you! :-) Thank you for leaving us this fantastic review! We really appreciate it! We wish you and your store great success :-)

-Tanu & The Trackify Support Team