Trackify Facebook Pixel,TikTok , 756 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing Facebook advertising through detailed tracking and easy management of multiple Facebook Pixels. It's praised for its seamless integration with Shopify apps, scalability, and backup pixel creation. Many appreciate its exceptional customer support and simple setup process. Some merchants report that it integrates perfectly and significantly contributes to business growth.
Refine
-
By rating
This is the worst app ever. Support team is not bad but app itself is not doing a good job. If you are choosing this app because it is cheaper than triplewhale and hyros don't do it. I lost a lot of money because of this app. Serverside api keeps disconnecting everyday by itself which is affecting ad results very bad.
Hello Properkicks,
We are sorry you are experiencing issues with our application. As we know our app is generating the long-term token which usually last for 3-4 months. We believe this is a Facebook issue because of two possible reasons, either changing your Facebook password frequently or logging into multiple Facebook accounts and/or devices. We highly suggest you check with your Facebook support regarding this problem.
Tanmay help me very quick and very good and he said I come about 5 minutes and he was there exactually after 5 minutes(he was busy with somebody else)! so he is also a man of his words, we big the time that was neccersary and your where polite!!
Hi Mijn winkel,
Thank you for leaving us this nice review, Deepanjoy is a rockstar on our team, he'll be thrilled to read such positive feedback!
10/10 customer support! Thank you, Tanmay. He provided the best customer service. He really helped me to fix the problem
Greetings!
Thanks for acknowledging our support team member, Deepanjoy. We are glad to hear that he was able to assist you.
The Support Team
Had a problem tracking my ads. The connection to the pixel did not work properly. After asking support, my question was answered very quickly. Then I was helped perfectly by Deepanjoy. Clear explanation and quick help. Thanks again.
Hello ESJA Fashion,
We are so glad that you were able to reach out to Deepanjoy and get the support you needed to work on your pixel! Thanks for recognizing his efforts and for leaving us this great review.
The Support Team
Great. Customer service is great, easy to reach and always ready to help.
Greetings powerzona,
It is great that you were able to use our support team to assist you and that they were responsive and able to help you! Thanks for acknowledging us with this review.
The Support Team
Great customer support! Had a small issue, they organized a call and within few minutes issue was solved! Fast and efficient!
Hello MooSnuggle,
We love to hear that you were able to get on a call and get resolution to your issue! Thanks for acknowledging by leaving this great review. We are here to help you with whatever you may need.
The Support Team
We have been using this app for a few years it's great for tracking fb sales customer service is great too
Greetings Garage Skateshop,
Thank you for being a valued merchant to Trackify X Facebook Pixel. We appreciate you taking the time to leave us this review.
The Support Team
A friend recommended this app. I received a lot of help installing the app via a video call. I would definitely recommend this app.
Hi Lou Amsterdam,
We appreciate the kind words! We take great pride in our team's ability to assist with setup and love hopping on video meetings with our merchants. Happy holidays from the Trackify team!
Amazing app, get it now for your store and stop missing out on data
Hi Core Authority,
Thank you for leaving us this great review! You are right in being able to get the data you need to see success and we strive to provide the resources you need to accomplish this goal.
The Trackify Support Team
Very good support. I had a problem with tracking on Tiktok - we jumped on a zoom call and they helped me out very fast!
Hi there Blastshop,
We appreciate this review and the time you took to leave it! We are happy that you were able to jump on a Zoom with our support team and get the assistance you needed to set up the tracking in Tiktok. Thank you!
The Support Team