Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced tracking capabilities, particularly for Facebook Ads. It simplifies the management of multiple Facebook Pixels, provides detailed data, and allows for better retargeting. Merchants also appreciate the ability to create custom events without coding, and the optimization of Return on Ad Spend (ROAS). It integrates seamlessly with other Shopify apps and can track data from multiple pixels. The app also supports tracking on TikTok and Snapchat. The support team is often praised for their prompt and effective problem-solving skills.

Edited August 16, 2019

When dealing with your FB Pixel at the same time when lots of ads are running is a bit scary.

I was worried about which app to use and have tried others that had issues like double reporting to FB in ads manager or not firing on checkout steps on the checkout page.

But the customer service made it easy… they just went in and helped me install and get everything working just right. They have exceeded beyond any of my expectations.

Happy customer for life!

Thank you, Thomas!

OxLaLa
United States
Over 1 year using the app
March 1, 2018

Amazing app 5 start! I was searching for a way to make sure my pixel fire the right way and also an easy way to use 2 or more pixel on my website as for backup without having to play in code and so on....recommended by friends and now after probably 3 months using it now and I can say that it is the best investment I did for my store to facilitate my life and be able to use my pixel to their full potential

I really like the tracking tags option to track my tags specific niche on my website make the best out of that and be able to see the even and how I can retarget

Be able to use 2 pixels or more without all the coding that normally I have to go through, Catalogues option and product feeds in Facebook, Audience Manager section easy to see when we are ready to create our first audiences and much more...

- An awesome customer service, to be honest, Tomas jump in every time I was in need like today I was having a problem with my custom conversion pixel just because I made a stupid error and he assisted me through the end even with my poor English as second language he finds my error and it was not related about the app but more about me having done an error when creating my CC in my Ad Manager so even with that he jumped in to help me!

- I was impressed by the quality of the resources available, I mean when we enter in we have access to many videos to make sure we follow each step
- Private FB group where we learn a lot and can share our experience

So best app especially for those who would like to avoid all the coding and make the best out of pixels to get data

Tomas is a person very passionate for is product and he really takes care of his customer service ....it was told to me by several people before I was I user of the app but now I can testify that it is true.. highly recommended.

Survival Store Canada
Canada
Over 1 year using the app
February 21, 2023

Amazing app. Track very well with facebook and no need UTMs like other third party software. I like it. Thanks

Jadery
Canada
Over 1 year using the app
Trackify X replied February 22, 2023

Hello to our friends at Jadery

Thanks for sharing your review with the community and us. We go above and beyond to help every merchant and I am glad we hit the mark for you. We wish you and your store a great success!

Tanu & The Trackify Support Team

July 13, 2016

This is the app all the big guns use... wait till you go in the support group - it's a different world... high achieving central. www.bvsydney.com

Black Velvet Sydney
Australia
Over 1 year using the app
November 10, 2021

I had some duplicate pixel events and Trackify's customer support fixed my issue in less than 10 minutes!!!!! I highly recommend this app!

Produce Section Clothing
United States
Over 1 year using the app
Trackify X replied November 11, 2021

Hello friends at Produce Section Clothing

We are happy you had such a great experience! Thank you for leaving this awesome review! We really appreciate the high recommendation :-)

-Tanu & The Trackify Support Team

December 6, 2021

This is a great app. Dylan helped me a lot and made sure everything was working correctly with my pixel tracking.

Magazine Mama
United States
Over 1 year using the app
Trackify X replied December 7, 2021

Hello friends at Magazine Mama

We appreciate this awesome review! We are glad we could help, we will relay your kudos to Dylan ;-)

-Tanu & The Trackify Support Team

January 19, 2021

Great App and Tanmay in support staff is very helpful guy. He went above and beyond to sort out the issue i was having. Absolutely love this app.

DiyosWorld
United Kingdom
Over 1 year using the app
Trackify X replied January 20, 2021

Hello to our friends from DiyosWorld

We're glad we could assist! Thank you for the kudos! :-) We wish you and your store great success!

-Melissa & The Trackify Support Team

November 11, 2019

Great support. Guys in this team spend quarters of time helping me understand and fix any issue I met

iCEO Store
China
Over 1 year using the app
October 23, 2018

MUST HAVE APP! this app will secure your pixel 100% and also let you have the backup data for you pixel and their customer service is extremely knowledgeable and helpful. Thomas himself helps us out with our ads management and the best part for this app is their FB Community that lets everyone share their success stories which helped us out in scaling out ads and earning $$$$$.

Poochnkitty
Canada
Over 1 year using the app
March 25, 2021

Outstanding customer service. I ran into a couple of tracking issues and the Trackify team fixed them promptly. I highly recommend this app - it makes dealing with Facebook pixel integration so much easier. It's also a great way to run a backup pixel as an insurance policy against account issues.

Beloved Life Jewelry
United States
Over 1 year using the app
Trackify X replied March 25, 2021

Hello friends at Beloved Life Jewelry

We are glad you had such an awesome experience! We are happy that we could assist and thank you so much for leaving this splendid review :-) We sit you and your store all the best on your e-commerce journey!

-Melissa & The Trackify Support Team