Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced tracking capabilities, particularly for Facebook Ads. It simplifies the management of multiple Facebook Pixels, provides detailed data, and allows for better retargeting. Merchants also appreciate the ability to create custom events without coding, and the optimization of Return on Ad Spend (ROAS). It integrates seamlessly with other Shopify apps and can track data from multiple pixels. The app also supports tracking on TikTok and Snapchat. The support team is often praised for their prompt and effective problem-solving skills.

March 25, 2021

Outstanding customer service. I ran into a couple of tracking issues and the Trackify team fixed them promptly. I highly recommend this app - it makes dealing with Facebook pixel integration so much easier. It's also a great way to run a backup pixel as an insurance policy against account issues.

Beloved Life Jewelry
United States
Over 1 year using the app
Trackify X replied March 25, 2021

Hello friends at Beloved Life Jewelry

We are glad you had such an awesome experience! We are happy that we could assist and thank you so much for leaving this splendid review :-) We sit you and your store all the best on your e-commerce journey!

-Melissa & The Trackify Support Team

May 22, 2018

My 2 cents is that Trackify is simply the very best app for Pixel FaceBook management , the possibilities are endless, and top notch customer support!
Congrats and Thx again for your help!

Yophishop
Israel
Over 1 year using the app
October 3, 2022

Great and patient customer service given by Deepanjoy. Solved an issue quickly and efficiently. thanks so much

proudpoppycreativestore
Australia
Over 1 year using the app
Trackify X replied October 8, 2022

Hello to our friends at proudpoppycreativestore

Thanks for the awesome review. We're delighted to hear that you are enjoying the Trackify X app. We’ll make sure we pass your kind words along to Deepanjoy, who we know will be delighted to read your comment. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Trackify Support Team

September 7, 2021

They have a great customer service! Was very helpful, friendly and did try everything to help me. :)

Angelicas Wunderwelt Shop
Austria
Over 1 year using the app
Trackify X replied September 7, 2021

Hello friends at Angelicas Wunderwelt Shop

Thank you for leaving this thoughtful review! We appreciate you leaving taking the time out to write this! We are happy our support team was able to assist you :-)

-Tanu & The Trackify Support Team

June 22, 2021

Thank you for all you guys published this APP, and thank you Dylan for solving my questions fast, really helps.

FUNKYGIFTBOX
China
About 1 year using the app
Trackify X replied June 22, 2021

Hello friends at FUNKYGIFTBOX

We are happy Dylan was able to respond so quickly to you queries! Thank you for leaving us this great review :-) We appreciate you taking the time out to leave us this review :-)

-Melissa & The Trackify Support Team

November 12, 2020

Great app that allows me to easily and quickly manage all of my pixels along with making their custom audiences and tracking. Fast customer service as well!

FamilyFirstShopping.com
United States
About 1 year using the app
Trackify X replied November 17, 2020

Hello to our friends from FamilyFirstShopping.com

We really appreciate you leaving us this awesome review! We are glad we could be of help to you! We wish you all the best on your e-commerce journey! :-)

-Melissa & The Trackify Support Team

September 21, 2022

I just started using the app. Customer service was awesome with the setup help. I watched the video but Facebook changed the way the integration looked. Dylan was very helpful, I look forward to using this app to better enhance my ads performance.

Glam Goodies
United States
About 1 year using the app
Trackify X replied September 22, 2022

Hello to our friends at Glam Goodies

Thanks for sharing your review with us and the community. We're thrilled to learn that Dylan was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Tanu & The Trackify Support Team

June 29, 2022

I had some issues with my Facebook pixel correctly and accurately attributing events to my FB ads. Installed Trackify and resolved all the issues. Customer service/support has been most impressive. Trackify is a must have for FB ads.

TrollTrue
United States
About 1 year using the app
Trackify X replied June 30, 2022

Hello, friends at TrollTrue

We are happy you had such a great experience! Thank you for leaving us this fantastic review; We are happy our support team was able to assist you! We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Trackify Support Team

August 26, 2021

I installed Trackify and Dylan was GREAT help! He took the time to walk me step by step and made sure everything was set up correctly.
I still have to see if Trackify fixes my Tracking issues after the IOS 14 update, but in terms of Customer Service Trackify is AMAZING.

Felicity Bags
United States
About 1 year using the app
Trackify X replied August 27, 2021

Hello friends at Felicity Bags

We are super happy to hear how helpful Dylan has been. We are glad he could assist you. Thank you for leaving for this great review:)

-Tanu & The Trackify Support Team

September 10, 2018

This app is extremely help to segment the audiences who are interested in different categories in my store. The support team is absolutely amazing and extremely responsive. I use the live chat service quite frequently and the support team has always exceeded my expectations, going above and beyond my original query. Highly recommend. Worth the investment!

Icon Dogwear
United States
About 1 year using the app