Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced tracking capabilities, particularly for Facebook Ads. It simplifies the management of multiple Facebook Pixels, provides detailed data, and allows for better retargeting. Merchants also appreciate the ability to create custom events without coding, and the optimization of Return on Ad Spend (ROAS). It integrates seamlessly with other Shopify apps and can track data from multiple pixels. The app also supports tracking on TikTok and Snapchat. The support team is often praised for their prompt and effective problem-solving skills.

June 15, 2021

This is an amazing app. Shout out to my man Tanmay for the amazing support. He was willing to hop on a video chat with me on a Sunday to assist me with an issue. Great service :)

TheFightBrand
United States
8 months using the app
Trackify X replied June 16, 2021

Hello friends at TheFightBrand

We are happy Tanmay went to such great lengths to assist you! Thank you for leaving this awesome review! We are glad we were able to help :-)

-Melissa & The Trackify Support Team

July 17, 2021

Before Trackify, I've been in back and forth with Facebook support and Shopify support trying to resolve a month long issue with double reporting conversion metrics which has affected our small business. They cant seem to solve it. So I decided to use Trackify and, voila, everything's back to normal. Their support is also commendable—very prompt and detailed. Thanks for all the help!

Nature's Apothecary
Philippines
8 months using the app
Trackify X replied July 21, 2021

Hello friends at Nature's Apothecary

Thank you for leaving this thoughtful review! We appreciate you leaving taking the time out to write this! We are happy our support team was able to assist you :-)

-Melissa & The Trackify Support Team

April 10, 2020

I started out on this app frustrated, as pixels are not my strong suite when it comes to ecommerce. However, through the step-by-step video tutorials and PHENOMENAL live customer service (shoutout to Tanmay!) I had all my questions answered and everything had been cleared up. I look forward to using the app on my Shopify journey!

Shoppely
Canada
8 months using the app
October 28, 2021

Tanmay in customer service jumped in a call with me and helped me solve some major pixel tracking issues I'd been having due to interference from other apps. He went way above and beyond, much appreciated Tanmay!!

1000 Ways Forward
Australia
8 months using the app
Trackify X replied October 28, 2021

Hello friends at 1000 Ways Forward

We appreciate this awesome review! We are glad we could help, we will relay your kudos to Tanmay ;-)

-Tanu & The Trackify Support Team

May 12, 2016

Excellent app! I installed it on my shopify store http://www.geekfactors.com and it worked like a charm!

Geek Technologies
Canada
8 months using the app
July 6, 2021

Excellent customer support, highly recommended to everyone who need more data to analyse the ad and pixel back up

Mystic Elephant
United States
8 months using the app
Trackify X replied July 7, 2021

Hello friends at Mystic Elephant

We are happy our support team has been so helpful! Thank you for leaving this awesome review!

-Melissa & The Trackify Support Team

October 28, 2021

Trackify has allowed me to see my data better. What's excellent about Trackify is that their support is PHENOMENAL. I had the pleasure of being on the call with Dylan, Trackify's support person. He was patient, answered all my questions and left me with a much greater understanding of how Trackify and Facebook works to the detail. Love the support. Thank you so much, Dylan ❤️

Sugar Aura
Singapore
8 months using the app
Trackify X replied November 1, 2021

Hello friends at Sugar Aura

Thank you for leaving this fantastic review! We will let Dylan know that his assistance is greatly appreciated :-) We know you will have a great experience :-) Don't hesitate to reach out to us with any questions you may have

-Tanu & The Trackify Support Team

June 4, 2022

The app is working great so far. The best part is their support team which is very responsive and helpful. Deepanjoy assisted me with confirming everything was worrking fine and he was very informative and transparent. Great work guys!

wickedafstore
Cyprus
8 months using the app
Trackify X replied June 7, 2022

Hello to our friends at wickedafstore

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Trackify X and that Deepanjoy was able to assist you. We’ll make sure we pass your kind words along to Deepanjoy, who we know will be delighted to read your comment. We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The Trackify Support Team

April 13, 2023

As a non-developer I managed to install the pixel for Facebook and follow the steps in just 3-4 minutes. Wanted to make sure everything was correct so i contacted the support via chat and got a reply within 2 min and was offered a zoom call within 3 min. 10 min of zoom and one minor issue was found with my setup. That issue will prob. be resolved before I'm done with this review :-) Amazing support and so far very good app.

Barkalot
Sweden
8 months using the app
Trackify X replied April 13, 2023

Hello to our friends at Barkalot

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Tanu & The Trackify Support Team

May 10, 2020

The support is amazing. Tanmay helped me resolved all the issues i had with my store and everything is working perfectly fine now

Fantasy Pods™
France
8 months using the app