Reviews (894)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust tracking and conversion enhancements, particularly noting its ability to manage multiple Facebook pixels and improve ROAS. It features a user-friendly dashboard, detailed analytics, and supports both Facebook and TikTok ads. Merchants also praise its seamless Shopify integration and exceptional customer support, which aids in setup and troubleshooting, ensuring optimal performance.

September 13, 2024

The app completely mess my pixel data and is not accurate.

Pangama Jewelry
United States
About 10 hours using the app
Trackify X replied September 16, 2024

Hi Pangama Jewelry,

Thank you for taking the time to share your feedback. I’m truly sorry to hear about your frustration with our app. I understand how important it is to have a dependable tool for your store.

It seems that we didn’t receive any direct communication from you regarding the issues you encountered. Our support team is always here to help and resolve any problems you may face. If you do experience any difficulties in the future, please reach out to us so we can assist you directly.

We are continuously working to improve our app and support services. Your experience is important to us, and we hope to have the opportunity to provide a better experience for you moving forward.

Best regards,

Cristal
Tech Support Manager

October 31, 2024

Tanmay best support thank you

Cevery
Germany
About 2 hours using the app
Trackify X replied November 5, 2024

Hi Cevery,

Thank you for your feedback! We're delighted to hear that you had a great experience with Tanmay's support. Providing excellent service is our priority, and we're glad he could assist you effectively.

We appreciate your support!

July 3, 2024

great support!

spadeandco
United States
About 1 year using the app
Trackify X replied July 5, 2024

Hi spadeandco,

Thank you for your feedback! We're delighted to hear that you received great support. Providing excellent customer service is a top priority for us.

We appreciate your support!

November 21, 2024

Amazing, thank you for your heelp Tanmay!

SLEEKY
France
About 1 hour using the app
July 19, 2024

Tanmay was amazing. He helped answer all questions that were asked.

Visions of Glory by Grace
United States
About 1 month using the app
Trackify X replied July 23, 2024

Hi Visions of Glory by Grace,

Thank you for sharing your experience! We're pleased to hear that our team member Tanmay was able to promptly assist you with the new Shopify checkout issue. Providing timely and effective support is a priority for us, and we're glad we could help resolve the problem quickly.

Thanks for your continued support!

July 15, 2024

Vielen Dank an Tanmay. Er konnte mir sehr gut helfen und das Problem lösen.

Furry Family
Germany
2 months using the app
Trackify X replied July 16, 2024

Hallo Furry Family,

Vielen Dank für Ihr Feedback! Es freut uns sehr zu hören, dass unser Teammitglied Tanmay Ihnen so gut helfen konnte und das Problem gelöst hat.

Danke für Ihr Vertrauen in unsere App!

August 7, 2024

Great work with Tanmay. Thanks a lot.

Gidona
Austria
4 days using the app
Trackify X replied August 9, 2024

Hi Gidona,

Thank you for your feedback! We're glad that our team member Tanmay could assist you effectively. Providing great support is important to us, and we're happy we could help.

Thanks again for your trust!

October 31, 2024

Wow - Tanmay was INCREDIBLE and got me back up and running! I installed Trackify this morning (after having a different app installed and getting no help and it was a bit of a disaster) and Tanmay had me up and running within ONE HOUR. It was incredible! Not only that, he taught me about the pixels and how they work properly and the differences between master and collection pixels. I can't recommend Trackify enough, especially Tanmay! Thank you!!!!!!! - Kylie

The Quirky Mouse, LLC
United States
About 2 hours using the app
Trackify X replied November 5, 2024

Hi Kylie,

Thank you so much for your wonderful feedback! We're thrilled to hear that our team member Tanmay could get you set up so quickly and share helpful insights. Providing fast and knowledgeable support is what we strive for.

We’re here if you need anything else and appreciate your recommendation!

July 10, 2024

Thank you so much for your help, you made me understand it better than before. Thank you Mr. Tanmay

LatiShop.nl
Netherlands
3 months using the app
Trackify X replied July 15, 2024

Hi LatiShop.nl,

Thank you for your feedback! We are glad to hear that our team member Tanmay helped you understand the app better. Providing excellent customer service is very important to us.

Thank you for being a valued user!

July 15, 2024

Thank you for your help Tanmay! Your are great!

Boutique La Casa & Accessoires
Netherlands
About 2 months using the app
Trackify X replied July 16, 2024

Hi Boutique La Casa & Accessoires,

Thank you for your feedback! We're glad our team member Tanmay could assist you well. Providing excellent customer service is very important to us.

We appreciate your support!