Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced tracking capabilities, particularly for Facebook Ads. It simplifies the management of multiple Facebook Pixels, provides detailed data, and allows for better retargeting. Merchants also appreciate the ability to create custom events without coding, and the optimization of Return on Ad Spend (ROAS). It integrates seamlessly with other Shopify apps and can track data from multiple pixels. The app also supports tracking on TikTok and Snapchat. The support team is often praised for their prompt and effective problem-solving skills.

September 19, 2023

Trackify is a "must-have" application in today's advertising environment! I recently installed the app and still learning my way around. Support is excellent also the training videos in the app. Again an awesome application and very friendly, knowledgeable, and helpful support that is very important to our success using this app!

The Sparkle Place
United States
About 1 month using the app
Trackify X replied September 21, 2023

Greetings The Sparkle Place,

Great review! We appreciate you leaving this for Trackify X Facebook Pixel. We strive to make your journey as informative as possible, and it is great that you used the support and resources we have available to assist you in setting up your app. Thanks again!

The Trackify Support Team

September 27, 2023

The reviews about Deepanjoy's amazing support are certainly not exaggerated! Have just started using the app, however the support provided for setup has been exceptional.

Looking forward to use the app for enhanced data.

Protecta
India
20 days using the app
Trackify X replied October 2, 2023

Greetings Protecta,

It is great to read this review! Deepanjoy has been an asset to our support team and he continues to provide exceptional service to our merchants. We appreciate that Trackify X Facebook Pixel is benefiting you and your business.

The Trackify support team

August 18, 2023

Works great! Setting it up is easy. I did have some questions regarding the setup and I was asked to schedule a meeting via Teams. The support from Deepanjoy was crystal clear! Within a few minutes my account was finetuned and it works even better. He explained a few more things and I was good to go. I will most definitely keep using Trackify! It's worth the subscription.

OrthoWalk
Netherlands
3 months using the app
Trackify X replied August 21, 2023

Hello there OrthoWalk,

Thanks for leaving us such a fantastic review! It is great to hear that Deepanjoy could quickly and clearly support your needs for your store. We are glad you took the time to set up a meeting via Teams. We appreciate that Trackify X Facebook Pixel is what you need to be successful.

Stephanie & The Customer Support Team

July 7, 2023

The Trackify app has been a life saver as we became aware that Shopify analytics was not accurately tracking add to carts to guide our social media ads. Trackify is a solidly built and reliable app that simply get the job done and provides the necessary information about our customer journey. The setup was flawless and the support team has been friendly, patient and reliable on the few occasions that we had questions. Fully recommend especially if you're having issues with Shopify analytics, they are a great alternative.

Abebe+Booker
United States
4 months using the app
Trackify X replied July 7, 2023

Hi Abebe+Booker,

Thank you so much for taking the time to leave us such a positive and specific review! Trackify was built to make the customer journey easier to track and understand, and we are thrilled to hear that it has delivered such value to your store.

Additionally, we take great pride in the level of customer support that we offer, and in the build quality of the app itself. It's doubly nice to hear that you have not needed too much support, and that when you have needed it, our team has delivered an excellent customer experience. Please do not hesitate to reach out to us with any questions/concerns/needs!

Stephanie and the Customer Support Team

September 5, 2023

Fast and quick service. helped me install everything correctly. From the sounds of things it should improve the data quality.

Tiny Travelrs
United States
3 months using the app
Trackify X replied September 7, 2023

Hi there Tiny Travelrs,

We appreciate you leaving us this 5-star review. We take pride in providing quick and accurate service to our merchants. Thank you for reaching out and letting us assist you with your Trackify X Facebook Pixel app! Please reach out anytime you need help.

Stephanie and the Customer Support Team

October 30, 2023

Excellent, fast support! I recommend

My Store
Canada
3 months using the app
Trackify X replied October 31, 2023

Hi there My Store,

Thanks for leaving this great review. We appreciate that you got quick support with your store needs. We are here to help!

The Trackify Support Team

September 1, 2023

Fast support and was able to fix my purchase event issue promptly. Thank you deepanjoy.

GOJI REPUBLIC
Romania
11 months using the app
Trackify X replied September 5, 2023

Hi GOJI REPUBLIC,

We appreciate you taking the time to write us this review. We take great pride in providing excellent customer service and it sounds like Deepanjoy hit the mark here! Don't hesitate to reach out in the future if you need further support!

Stephanie and the Customer Support Team

November 17, 2023

Good app, very easy to connect the pixel and conversion API with Facebook. Great customer service too

Hannah and Henry UK
Australia
5 days using the app
Trackify X replied November 20, 2023

Hi there Hannah and Henry UK,

We appreciate this great review and thank you for leaving it! It is great to hear that you were able to use our support services to make your content what you wanted. We are here if you need anything!

The Support Team

October 19, 2023

Professional assistance, very quick response and really useful, I recommend 100%! ;)

Fineastore
France
About 1 month using the app
Trackify X replied October 20, 2023

Hi there Fineastore,

We appreciate you leaving us this great review. It is great to hear that you had a great experience with our support team. They are very knowledgeable on all that you need for using Trackify X Facebook Pixel. Do not hesitate to let us know if you need anything.

The Trackify support team

Edited September 20, 2023

Great app and support. Helped us solve an issue with our pixel and also worked to integrate an app into their system. It's a better system to use than Shopify's native facebook integration if you're serious about marketing. Highly recommend.

Munay Creations
United States
14 days using the app
Trackify X replied September 22, 2023

Hi Munay Creations,

Thank you for this nice review! We are very happy to hear that you received great support and found the app to be of such value. Please do not hesitate to reach out to our team for any support in the future!