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Tracking Genie

by Twozillas

Tracking set on autopilot

27 reviews
$7.99/month. 2-day free trial.

App highlights

  • Seamless workflow: use directly in Shopify admin

  • Speed tested: no impact to your online store

Key values section

No More Chinese Tracking Nmbrs

Say goodbye to Chinese tracking numbers. Your customers will always see the estimated delivery times without checking actual tracking numbrs

Tracking On Autopilot

Set the estimated delivery time only once and then never open it again. The app will calculate the estimated delivery times automatically.

Customizable Order Lookup Page

You can customize your order lookup page as much as you want. Colors, languages, text etc..

Featured images gallery

  • Delivery
  • Lookup
  • Vendors
  • Delivery
  • Lookup
  • Vendors

App details

Tracking Genie

Tracking Genie

TrackingGenie turns frustrated customers who are waiting for their delivery, into calm ones. Customers can now track their order at all times without you having to mess around with real tracking numbers. TrackingGenie truly fulfills your tracking wishes.

No need for tracking numbers

TrackingGenie automatically provides estimated delivery dates on each order, so the customer can always know when to expect it. Prevents a flood of emails and support inquiries TrackingGenie magically eliminates massive amounts of customers asking when they can expect their order.

PERFECT for drop shipping

If you’re drop shipping and have slow delivery times, this is the app that will help keep your store running smooth. Just clean, easy to understand tracking information that’s straight to the point.

Easy to use and customizable

Once installed, the app will immediately start working, you won’t need to touch any code or any orders. Shop owners can easily change estimation dates, text and styles within the admin page.

Launch date

August 09, 2017
Tracking Genie

Tracking Genie

TrackingGenie turns frustrated customers who are waiting for their delivery, into calm ones. Customers can now track their order at all times without you having to mess around with real tracking numbers. TrackingGenie truly fulfills your tracking wishes.

No need for tracking numbers

TrackingGenie automatically provides estimated delivery dates on each order, so the customer can always know when to expect it. Prevents a flood of emails and support inquiries TrackingGenie magically eliminates massive amounts of customers asking when they can expect their order.

PERFECT for drop shipping

If you’re drop shipping and have slow delivery times, this is the app that will help keep your store running smooth. Just clean, easy to understand tracking information that’s straight to the point.

Easy to use and customizable

Once installed, the app will immediately start working, you won’t need to touch any code or any orders. Shop owners can easily change estimation dates, text and styles within the admin page.

Launch date

August 09, 2017

Pricing 2-day free trial

$7.99/month

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

4.2 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 85% of ratings are 5 stars
    23
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 4% of ratings are 2 stars
    1
  • 11% of ratings are 1 stars
    3
View all 27 reviews

List of reviews

Filter and sort reviews

  • 2 of 5 stars
    Edited January 10, 2022

    Julliat

    Location United Kingdom
    Time spent using app 21 days

    Can you please answer my emails? It would be nice if you could help me setup how to let customers decide if they chose phone number or email number to check their order, not just one of the two or the both required. PREVIOUS: It's only good if you just work with email or phone number. You can only make one of them required, or both, but you can't let your customers decide. It's stupid, but my customers can choose to checkout with OR email OR phone number, so the app should be able to do that too.
    Also, it's a pity that they didn't integrate this with your real tracking, when it says delivered for example on the real track and trace, the app will still just show 'on the way'. Same goes for fulfilled orders. Why don't they automatically change the status to 'shipped' instead of only using the set time settings.
    It's a good concept, they should really just mix it with the real tracking and then it would be GENIUS!

    Developer reply
    December 28, 2021

    Hello Julliat, and thank you for your feedback!
    We're not actually sure what you mean, because our app works perfectly in both options you mentioned.
    As for the real tracking suggestion, we created this app to save our users from entering the real tracking codes, so this will just wreck the whole concept. If you're looking to integrate with real tracking data, our app is definitely not for that use case!
    Best regards,

  • 5 of 5 stars
    Edited September 3, 2021

    bluebuns.com

    Location Morocco
    Time spent using app 2 minutes

    The application is amazing.. Easy to use & helpful customer service!! I highly recommend this app ..

  • 5 of 5 stars
    April 30, 2021

    Milla Bianchi

    Location Switzerland
    Time spent using app About 1 year

    Very useful app, colors and text customizable. And the support will assist you VERY promptly. They even give you a code to add into your shipping confirmation email !

View all reviews

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