Tracking Genie

Tracking Genie

Pricing
$7.99/month. Free trial available.
Rating
3.3 (32)
Developer
Twozillas

TrackingGenie automatically provides estimated delivery dates, so customers know when to expect it.

TrackingGenie turns frustrated customers who are waiting for their delivery, into calm ones. Customers can now track their order at all times without you having to mess around with real tracking numbers. TrackingGenie truly fulfills your tracking wishes. TrackingGenie automatically provides estimated delivery dates on each order, so the customer can always know when to expect it. Prevents a flood of emails and support inquiries TrackingGenie magically eliminates massive amounts of customers as

TrackingGenie turns frustrated customers who are waiting for their delivery, into calm ones. Customers can now track their order at all times without you having to mess around with real tracking numbers. TrackingGenie truly fulfills your tracking wishes. TrackingGenie automatically provides estimated delivery dates on each order, so the customer can always know when to expect it. Prevents a flood of emails and support inquiries TrackingGenie magically eliminates massive amounts of customers as more
  • Provide your customers with estimated deliveries. No More Chinese Tracking # .
  • Set the estimated delivery time only once and then never open it again.
  • Customize your order lookup page as much as you want. Colors, languages etc..

Languages

English

Pricing

Standard

$7.99 / month

2-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (32)

Overall rating
3.3
Counts per rating level
  • 78% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 19% of ratings are 1 stars
June 8, 2018

AMAZING!! Saved me a lot of time and cut the support inquiries about delivery.

Charmingfinds
Israel
About 5 years using the app
Edited October 9, 2022

Thank you very much for this application, it is great and very very useful for a website! I highly recommend it!

Dr.Bright
United Kingdom
Over 4 years using the app
September 5, 2019

whoever did this app is a GENIUS! All you have to do is to install it, and never ever touch tracking numbers again! AM happy i found it

Zebra Gadgets
United States
About 4 years using the app
November 28, 2017

You kidding me? This app is complete genius! You set it up once, and you never worry about tracking again! WOW.

Socialshoppers
Ireland
About 2 years using the app
Edited January 10, 2022

Can you please answer my emails? It would be nice if you could help me setup how to let customers decide if they chose phone number or email number to check their order, not just one of the two or the both required. PREVIOUS: It's only good if you just work with email or phone number. You can only make one of them required, or both, but you can't let your customers decide. It's stupid, but my customers can choose to checkout with OR email OR phone number, so the app should be able to do that too.
Also, it's a pity that they didn't integrate this with your real tracking, when it says delivered for example on the real track and trace, the app will still just show 'on the way'. Same goes for fulfilled orders. Why don't they automatically change the status to 'shipped' instead of only using the set time settings.
It's a good concept, they should really just mix it with the real tracking and then it would be GENIUS!

Julliat
United Kingdom
Over 1 year using the app
Twozillas replied December 28, 2021

Hello Julliat, and thank you for your feedback!
We're not actually sure what you mean, because our app works perfectly in both options you mentioned.
As for the real tracking suggestion, we created this app to save our users from entering the real tracking codes, so this will just wreck the whole concept. If you're looking to integrate with real tracking data, our app is definitely not for that use case!
Best regards,

Support

Twozillas can answer any questions you have about Tracking Genie.

Developer

Twozillas

masharef, jerusalem, 91014, IL

Launched

August 9, 2017

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