TrackingMore ‑ Order Tracking

TrackingMore ‑ Order Tracking

Reseñas (927)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 92% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
28 de octubre de 2024

I’d like to express my gratitude for Samantha’s outstanding support. She provided clear and precise explanations to all my questions, helping me understand TrackingMore’s features better. Her assistance was quick, professional, and friendly, which made setting up my account much easier. Thank you, Samantha, for your valuable help and patience!

L&C Avenue
Francia
4 meses usando la aplicación
TrackingMore respondió 29 de octubre de 2024

Thank you so much for taking the time to leave such a fantastic review!

We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team

25 de septiembre de 2024

We've been using the TrackingMore Order Tracking app for a while now, and it's been an essential addition to our Shopify store. The setup process was incredibly smooth, and the app seamlessly integrated into our site, allowing customers to track their orders effortlessly. The clean and user-friendly interface is something we really appreciate, as it makes navigating through the various tracking options straightforward for both our team and our customers.

One feature that truly stands out is the comprehensive analytics provided by the app. Having access to detailed insights on shipping statuses has helped us improve the overall customer experience. The level of customisation available is also a huge advantage, allowing us to match the tracking page to our store’s branding which adds a professional touch.

In addition, the customer support has been excellent. Any questions we've had were answered promptly, and the team went above and beyond to help us fine-tune the settings to meet our specific needs. Their attention to detail and dedication have made a real difference, and we confidently recommend this app to other Shopify store owners looking for a reliable tracking solution. Well done!

Nomica
Australia
7 días usando la aplicación
TrackingMore respondió 27 de septiembre de 2024

We appreciate your compliment!

We are overjoyed that you found our service to be satisfactory, we truly appreciate your support.

Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do.

Warm regards.
Team Trackingmore

12 de noviembre de 2024

I appreciate Asha's support. It helped me with what I needed.

Pawarts
Estados Unidos
9 meses usando la aplicación
TrackingMore respondió 14 de noviembre de 2024

Thank you for your thoughtful review! We're excited to hear that everything went smoothly and that our customer service team could assist you in resolving any issues.

If there’s anything else we can do to make your experience even better or if you have suggestions for improvement, we’d love to hear from you.

Kind regards,
TrackingMore Team

18 de octubre de 2024

I like the fact that our tracking numbers provide the update to our customers but keeps them on our site versus linking them to UPS or USPS website. Gives us that much more cred in regards to providing a quality all in one service.

7ohplus
Estados Unidos
29 días usando la aplicación
TrackingMore respondió 20 de octubre de 2024

Thank you for taking the time to leave us a review.

We're glad to hear that our service suits your business needs and enhances your brand.

We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

14 de septiembre de 2024

TrackingMore is an awesome app. It is easy to use and I love how you can add Track Your Order capability to your store for added customer satisfaction.

Wellness Shine
Estados Unidos
Alrededor de 2 meses usando la aplicación
TrackingMore respondió 17 de septiembre de 2024

We are grateful for your fantastic 5-star rating. We are ecstatic that you thought our service was satisfactory, and we sincerely value your encouragement. If there is something specific that you liked or if you have any comments, please contact us.

Kindly regards.
TrackingMore team

20 de septiembre de 2024

The app and its team are exceptional, consistently delivering effective solutions. While there may be occasional delays, they always honor their commitments, placing customer satisfaction as the highest priority. Keep up the hard work and continue refining the app to ensure long-term user loyalty. Excellent service—thank you!

AGATHON FIT
India
13 días usando la aplicación
TrackingMore respondió 22 de septiembre de 2024

We are grateful for your fantastic 5-star rating.

We are ecstatic that you thought our service was satisfactory, and we sincerely value your encouragement. If there is something specific that you liked or if you have any comments, please contact us.

Kindly regards.
TrackingMore team

4 de noviembre de 2024

I found the app easy to use, I had an issue that has been solved quickly and I am very happy for that! The Tracking Page is smooth and beautiful to see. I would like to thank the people in customer support with whom I interacted till now: Ashley, Asha and Richie; they have been really kind; thank you!

Filippo Fanti Photography Art
Italia
1 día usando la aplicación
TrackingMore respondió 5 de noviembre de 2024

We appreciate your compliment!

We are overjoyed that you found our service to be satisfactory, we truly appreciate your support.

Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do.

Warm regards.
Team Trackingmore

21 de agosto de 2024

Richie was wonderful and also offered to remove the logo. Great customer service and a pretty good app so far.

Seraphin
Reino Unido
3 meses usando la aplicación
TrackingMore respondió 22 de agosto de 2024

Thank you for taking the time to leave us a review.

We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had.

We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

30 de septiembre de 2024

First time using TrackingMore on my store tracking page. Had a syncing issue with a delivery and was sorted very quickly and efficiently by Ashley.
Very impressed so far - would highly recommend.

The Kitchen Tool Kit
Reino Unido
7 días usando la aplicación
TrackingMore respondió 2 de octubre de 2024

Thank you for taking the time to leave us a review.

We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had.

We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

9 de agosto de 2024

We've been using TrackingMore for several months now, and it's been fantastic. The platform is user-friendly, and the support team is always ready to help with any questions. It’s been a great tool for improving our customer communication."

THANKS :Richie

Belproche
Estados Unidos
3 meses usando la aplicación
TrackingMore respondió 11 de agosto de 2024

Thank you so much for taking the time to leave such a fantastic review!

We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team