TrackingMore ‑ Order Tracking

TrackingMore ‑ Order Tracking

Reseñas (840)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 92% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
25 de septiembre de 2023

Having been using it that much as I should but will

Rahzchest
Estados Unidos
6 meses usando la aplicación
TrackingMore respondió 27 de septiembre de 2023

Thank you for taking the time to leave us a review.

We're glad to hear that you are using our app. Our support team will be always there to assist you through live chat and resolve any issues you have . We will appreciate if you could provide us the problems that your are facing in our app so that we can help and resolve it as soon as possible .

We always strive to provide the best possible experience for our customers. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

23 de septiembre de 2023

Bon pour l'instant, on my other stores there are too many tracking errors

My Good Cushion
Francia
4 meses usando la aplicación
TrackingMore respondió 24 de septiembre de 2023

Merci d'avoir pris le temps de nous laisser un avis.

Concernant votre problème, vous pouvez contacter notre équipe d'assistance qui pourra vous aider via un chat en direct et résoudre tous les problèmes que vous rencontrez. Nous sommes désolés d'apprendre les problèmes que vous avez rencontrés.

Nous nous efforçons toujours d'offrir la meilleure expérience possible à nos clients et nous apprécions votre recommandation. Si nous pouvons faire autre chose pour améliorer votre expérience, n'hésitez pas à nous contacter.

Cordialement,
L'équipe TrackingMore

4 de agosto de 2023

Ashley is perfect. she helped me very fast and helpfull! love her <3

HydraCleaner
Alemania
5 días usando la aplicación
TrackingMore respondió 7 de agosto de 2023

Thank you so much !

Your words highlight the passion and dedication we put into our work. It's incredibly rewarding to know that our efforts have made a positive impact on your experience. Your review serves as a reminder of why we love what we do and motivates us to keep striving for excellence.

Sincerely,

The Trackingmore team

31 de marzo de 2023

Ashley is the best customer support service. She was really great helping me out with a problem. She deserves 5 out of 5!!!

Kayak Lighting
Reino Unido
4 días usando la aplicación
TrackingMore respondió 24 de abril de 2023

Hello there!

Thank you so much for your great support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️

If you need help with anything else, please feel free to contact us on the Live Chat anytime.

Wish you a prosperous business!

Best Regards,
Chris | TrackingMore

15 de enero de 2023

Great Customer Service. They go out of their way to help with any issues and provide tests/checks if you ask them for it.

KnickKnacks Central
Estados Unidos
4 días usando la aplicación
TrackingMore respondió 1 de febrero de 2023

Hello there!

Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️
If you need help, please feel free to contact us on Live Chat anytime.
Best luck with your business!

Best Regards,
Chris | Trackingmore

15 de abril de 2021

Very good app for customers to track packages. Perfect customer service, they helped us to solve a problem real quick.

Heatless Curler
Francia
4 días usando la aplicación
19 de septiembre de 2023

I need to look for an alternative as I have had issues with this more than once. the correct updates and latest updates are not coming through to Shopify - their excuse is they put this from the carriers (my recent example was an order that was changed from Hermesworld to Global Cainiao to Evri) they keep asking me what to change this to, to display the correct information. 1 - we should be raising these basics and 2 as a tracking expert you need to tell business owners what is the best route to take. Constantly have to babysit orders to make sure the correct info is displayed for the relevant trigger to be triggered and notify my customer instead of focusing on how to run my business.

Orange Retail Ltd
Reino Unido
3 meses usando la aplicación
TrackingMore respondió 21 de septiembre de 2023

Thank you for taking the time to share your feedback on our app. We're sorry to hear that you had a less-than-ideal experience, and we'd like to assist you in any way we can.

Additionally, if you have any immediate concerns or questions, please feel free to contact our customer support team . We are here to assist you and ensure your experience with our app is positive.

Best regards,

The Trackingmore team

14 de enero de 2024

Great

Supersell
Nueva Zelanda
3 minutos usando la aplicación
TrackingMore respondió 15 de enero de 2024

Thank you for taking the time to leave us a review.

We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had.

We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

11 de septiembre de 2023

great

luxxshapers
Reino Unido
Alrededor de 2 meses usando la aplicación
TrackingMore respondió 15 de septiembre de 2023

Thank you for taking the time to leave us a review.

We're glad to hear that you found our tracking app helpful and our support team was able to assist you through live chat and resolve any issues you had. But we're sorry to hear about the little problems you experienced.

We always strive to provide the best possible experience for our customers, and we appreciate your recommendation. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

4 de diciembre de 2022

I am gonna use this app to assist my online store. Ive done alot of research and this app is a perfect fit

RealWorldTek
Estados Unidos
2 días usando la aplicación
TrackingMore respondió 7 de diciembre de 2022

Hello there!

Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️
If you need help, please feel free to contact us on Live Chat anytime.
Best luck with your business!

Best Regards,
Chris | Trackingmore