TrackingMore ‑ Order Tracking
Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.
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The assistence is byong good an the app over all is straight forward and has abt all i need from a tracking page.
We wanted to extend our heartfelt gratitude for taking the time to leave us such a wonderful review. Your kind words truly made our day, and we are thrilled to know that you had a positive experience with our customer services .
Best regards,
The Trackingmore team
I been using this app for a year now, some technical glitches between now and then which is fine, however, there has been an issue that I contacted support 4 times about but it was still un resolved, the issue is in the product recomnedation in the tracking page, images doesn''t show for some reason, 4 times and no fix, very disappointed, I think I will switch to another app now.
Hello there!
I sincerely apologize for the inconvenience and thank you for your feedback. I have already conveyed your issue to the development team. We have contacted you via email, we will do our best to solve your issue.
Best Regards,
Chris | Trackingmore
great service, and app itself work perfectly, best for beginner, I would totally recommend it
We are grateful for your fantastic 5-star rating. We are ecstatic that you thought our service was satisfactory, and we sincerely value your encouragement. If there is something specific that you liked, or if you have any comments, please contact us.
Kind regards.
Trackingmore team
This app is great! Very seamless and intuitive design. Clean and easy to use. I highly recommend the app. Ashley from customer service helped me out really well. She had patience with working with my problem and helped fix the problem. I appreciate her and Trackingmore!
Hello there!
Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆♀️
If you need help, please feel free to contact us on Live Chat anytime.
Best luck with your business!
Best Regards,
Chris | Trackingmore
Having been using it that much as I should but will
Thank you for taking the time to leave us a review.
We're glad to hear that you are using our app. Our support team will be always there to assist you through live chat and resolve any issues you have . We will appreciate if you could provide us the problems that your are facing in our app so that we can help and resolve it as soon as possible .
We always strive to provide the best possible experience for our customers. If there's anything else we can do to improve your experience, please don't hesitate to reach out.
Best regards,
The TrackingMore Team
Très bon service client, très réactif. Bon plan "free" de 250 commandes par mois. Nickel !
Nous apprécions votre compliment ! Nous sommes ravis que vous ayez trouvé notre service satisfaisant, nous apprécions vraiment votre soutien. Votre évaluation nous incite à continuer de viser la grandeur en nous rappelant utilement pourquoi nous aimons ce que nous faisons.
Cordialement.
Trackingmore
Very hard to keep track of this app sometime. They are constantly making changes in order to try to improve and sometime it affects my previous settings that have already been setup.
however the team is top notch and they always do the best to resolve the issue in a timely manner.
Hello there!
Thank you for taking the time to update your recent experience with us. We're committed to making things right and making your experience better.
Your feedback is valuable to us, and we want to ensure that we're providing the best possible service to our merchants.
Thank you again for sharing your feedback with us.
Wish you have better experience with us & a prosperous business~
Best regards,
TrackingMore Support Team
I feel compelled to share my experience with the order tracking app, and I must say that this is the worst service I have ever encountered. It seems that they are out to string you along and squeeze money out of you with nothing but lies and deception.
First, they promised me that if I paid for 1000 orders, these 1000 orders would be carried over to the next month. This initially seemed reasonable, but it quickly turned out to be a trap. The following month, I was faced with a demand to pay for 2000 orders, while I only had 1000. It became clear to me that they were simply exploiting me.
But it got even worse. The next month, without any warning or explanation, I was confronted with a demand to pay for 4000 orders, even though my actual number of orders didn't come anywhere close to that figure. This is nothing less than pure fraud.
What bothers me even more than their dubious billing practices is that it's clear they care absolutely nothing about customer satisfaction. They seem to have only one goal in mind: to extract as much money from you as possible, regardless of how honest or legitimate the transaction is.
I highly discourage using this order tracking app. If you're looking for a service that is honest, reliable, and customer-oriented, this is definitely not the right choice. There are plenty of other options available that do respect their customers' interests and do not engage in deception and money-grabbing. It's sad that these kinds of companies still exist, and I hope that my experience can help others stay away from this scam.
We sincerely apologize for any inconvenience you've experienced and appreciate your feedback.
Your satisfaction is our top priority, and we are committed to resolving any issues you may have encountered. Our support team is ready to assist you, and your feedback is crucial in helping us improve our services.
Thank you for bringing this to our attention, and we look forward to the opportunity to assist you further.
Best regards,
Trackingmore Team
The app works perfect, support respond quikly. Friendly good looking interface that fits to any theme
Great app, great customer service with immediate Live Chat response.
Keep ahead of delivery issues before they occur.
Value for money.
Hello there!
Thank you so much for your affirmation of our customer service. That is a big motivation for us to provide better apps and services for customers like you ❤️🙆♀️
If you need any further support, please feel free to contact us on Live Chat.
Best Regards,
Chris | Trackingmore