TrackingMore ‑ Order Tracking

TrackingMore ‑ Order Tracking

Reseñas (972)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 92% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
19 de octubre de 2023

I feel compelled to share my experience with the order tracking app, and I must say that this is the worst service I have ever encountered. It seems that they are out to string you along and squeeze money out of you with nothing but lies and deception.

First, they promised me that if I paid for 1000 orders, these 1000 orders would be carried over to the next month. This initially seemed reasonable, but it quickly turned out to be a trap. The following month, I was faced with a demand to pay for 2000 orders, while I only had 1000. It became clear to me that they were simply exploiting me.

But it got even worse. The next month, without any warning or explanation, I was confronted with a demand to pay for 4000 orders, even though my actual number of orders didn't come anywhere close to that figure. This is nothing less than pure fraud.

What bothers me even more than their dubious billing practices is that it's clear they care absolutely nothing about customer satisfaction. They seem to have only one goal in mind: to extract as much money from you as possible, regardless of how honest or legitimate the transaction is.

I highly discourage using this order tracking app. If you're looking for a service that is honest, reliable, and customer-oriented, this is definitely not the right choice. There are plenty of other options available that do respect their customers' interests and do not engage in deception and money-grabbing. It's sad that these kinds of companies still exist, and I hope that my experience can help others stay away from this scam.

Lovozo
Países Bajos
Más de 1 año usando la aplicación
TrackingMore respondió 22 de octubre de 2023

We sincerely apologize for any inconvenience you've experienced and appreciate your feedback.
Your satisfaction is our top priority, and we are committed to resolving any issues you may have encountered. Our support team is ready to assist you, and your feedback is crucial in helping us improve our services.

Thank you for bringing this to our attention, and we look forward to the opportunity to assist you further.

Best regards,
Trackingmore Team

21 de enero de 2020

The app works perfect, support respond quikly. Friendly good looking interface that fits to any theme

Mexess Romania
Bulgaria
16 días usando la aplicación
5 de enero de 2022

Great app, great customer service with immediate Live Chat response.
Keep ahead of delivery issues before they occur.
Value for money.

Laurelle Antique Jewellery
Reino Unido
16 días usando la aplicación
TrackingMore respondió 5 de enero de 2022

Hello there!

Thank you so much for your affirmation of our customer service. That is a big motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️

If you need any further support, please feel free to contact us on Live Chat.

Best Regards,
Chris | Trackingmore

Fecha de modificación: 21 de octubre de 2022

They deleted over 450+ tracking's in our system with no warning or explanation...... Do not use these guys as they will just delete tracking numbers from there system causing your customers to be very upset. I used them and they seriously hurt our business without any notice or care.

TWILLMKT
Estados Unidos
Alrededor de 1 año usando la aplicación
TrackingMore respondió 5 de mayo de 2022

Hello there!

Thank you so much for your affirmation. That is a big motivation for us. ❤️🙆‍♀️

If you need any further support, please feel free to contact us on Live Chat.

Best Regards,
Chris | Trackingmore

3 de julio de 2022

So far this seems like by far the most reasonably priced post-purchasing shipping app with Klaviyo integration. $9/month and that price includes API. definitely worth giving it a go.

AllPedal
Estados Unidos
15 días usando la aplicación
TrackingMore respondió 8 de julio de 2022

Hello there!

Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️
If you need help, please feel free to contact us on Live Chat anytime.
Best luck with your business!

Best Regards,
Chris | Trackingmore

16 de enero de 2022

20 lookup are to short for a free plan. but anyway, I found a better one..............................

EsaModa
Estados Unidos
Alrededor de 1 año usando la aplicación
TrackingMore respondió 16 de enero de 2022

Hello there!

We have updated the free plan's quota to 50. Thank you for your suggestion. 😉❤️

Best Regards,
Chris | Trackingmore

20 de marzo de 2023

Le chat est réactif et compétent, à voir sur le long terme pour l'utilisation de l'application. Pour l'instant tout va bien.

floowy-home
Francia
14 días usando la aplicación
TrackingMore respondió 24 de abril de 2023

Bonjour !

Merci beaucoup pour votre excellent support. Cela nous motive grandement à fournir de meilleures applications et services pour des clients comme vous ❤️🙆‍♀️

Si vous avez besoin d'aide pour autre chose, n'hésitez pas à nous contacter dans le service Chat en direct à tout moment.

Nous vous souhaitons la prospérité dans vos projets !

Cordialement,

Chris | TrackingMore

19 de octubre de 2020

Best tracking app available, I like how it is customizable and works perfectly every time, your customers will love it! This is and always will be my go to app for tracking orders.

SpineStack
Nueva Zelanda
14 días usando la aplicación
31 de mayo de 2022

Great customer service and support! ! Chris is nice and sweet helping me with my quesitons. I greatly recommend this app. It's so user-friendly. And the functions and features are easy to learn.

APOLLOLIFT
Estados Unidos
14 días usando la aplicación
TrackingMore respondió 31 de mayo de 2022

Hello there!

Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️
If you need any further support, please feel free to contact us on Live Chat.

Best Regards,
Chris | Trackingmore

18 de mayo de 2021

I love its dashboard, giving me a great visibility of the status of all shipments. The translation feature is also crucial to us. I just wished that the free plan were limited only by volume, and not by functionalities. The email alerts seems to be very helpful, and I wish they were available on the entry plan as well.

Replicarte
Brasil
13 días usando la aplicación