
TrackingMore ‑ Order Tracking
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I feel compelled to share my experience with the order tracking app, and I must say that this is the worst service I have ever encountered. It seems that they are out to string you along and squeeze money out of you with nothing but lies and deception.
First, they promised me that if I paid for 1000 orders, these 1000 orders would be carried over to the next month. This initially seemed reasonable, but it quickly turned out to be a trap. The following month, I was faced with a demand to pay for 2000 orders, while I only had 1000. It became clear to me that they were simply exploiting me.
But it got even worse. The next month, without any warning or explanation, I was confronted with a demand to pay for 4000 orders, even though my actual number of orders didn't come anywhere close to that figure. This is nothing less than pure fraud.
What bothers me even more than their dubious billing practices is that it's clear they care absolutely nothing about customer satisfaction. They seem to have only one goal in mind: to extract as much money from you as possible, regardless of how honest or legitimate the transaction is.
I highly discourage using this order tracking app. If you're looking for a service that is honest, reliable, and customer-oriented, this is definitely not the right choice. There are plenty of other options available that do respect their customers' interests and do not engage in deception and money-grabbing. It's sad that these kinds of companies still exist, and I hope that my experience can help others stay away from this scam.
We sincerely apologize for any inconvenience you've experienced and appreciate your feedback.
Your satisfaction is our top priority, and we are committed to resolving any issues you may have encountered. Our support team is ready to assist you, and your feedback is crucial in helping us improve our services.
Thank you for bringing this to our attention, and we look forward to the opportunity to assist you further.
Best regards,
Trackingmore Team
The app works perfect, support respond quikly. Friendly good looking interface that fits to any theme
Great app, great customer service with immediate Live Chat response.
Keep ahead of delivery issues before they occur.
Value for money.
Hello there!
Thank you so much for your affirmation of our customer service. That is a big motivation for us to provide better apps and services for customers like you ❤️🙆♀️
If you need any further support, please feel free to contact us on Live Chat.
Best Regards,
Chris | Trackingmore
They deleted over 450+ tracking's in our system with no warning or explanation...... Do not use these guys as they will just delete tracking numbers from there system causing your customers to be very upset. I used them and they seriously hurt our business without any notice or care.
Hello there!
Thank you so much for your affirmation. That is a big motivation for us. ❤️🙆♀️
If you need any further support, please feel free to contact us on Live Chat.
Best Regards,
Chris | Trackingmore
So far this seems like by far the most reasonably priced post-purchasing shipping app with Klaviyo integration. $9/month and that price includes API. definitely worth giving it a go.
Hello there!
Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆♀️
If you need help, please feel free to contact us on Live Chat anytime.
Best luck with your business!
Best Regards,
Chris | Trackingmore
20 lookup are to short for a free plan. but anyway, I found a better one..............................
Hello there!
We have updated the free plan's quota to 50. Thank you for your suggestion. 😉❤️
Best Regards,
Chris | Trackingmore
Le chat est réactif et compétent, à voir sur le long terme pour l'utilisation de l'application. Pour l'instant tout va bien.
Bonjour !
Merci beaucoup pour votre excellent support. Cela nous motive grandement à fournir de meilleures applications et services pour des clients comme vous ❤️🙆♀️
Si vous avez besoin d'aide pour autre chose, n'hésitez pas à nous contacter dans le service Chat en direct à tout moment.
Nous vous souhaitons la prospérité dans vos projets !
Cordialement,
Chris | TrackingMore
Best tracking app available, I like how it is customizable and works perfectly every time, your customers will love it! This is and always will be my go to app for tracking orders.
Great customer service and support! ! Chris is nice and sweet helping me with my quesitons. I greatly recommend this app. It's so user-friendly. And the functions and features are easy to learn.
Hello there!
Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆♀️
If you need any further support, please feel free to contact us on Live Chat.
Best Regards,
Chris | Trackingmore
I love its dashboard, giving me a great visibility of the status of all shipments. The translation feature is also crucial to us. I just wished that the free plan were limited only by volume, and not by functionalities. The email alerts seems to be very helpful, and I wish they were available on the entry plan as well.