TrackingMore ‑ Order Tracking
Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.
Reseñas (974)
Refinar
-
Por calificación
Excellent customer service!
We just wanted to say thank you very much for taking the time to provide a 5-star review. We are pleased to learn that you had a positive experience our app and in our customer service .
Best regards,
Trackingmore Team
The worst customer support I've ever had in my entire life. All I want from this app was integrating it with Klaviyo, and they state that they have integrated correctly. And immediately after testing it out, nothing was working properly with Klaviyo. Tried contacting their "live" customer support and they only reply to messages after 3 days. Still nothing from them at all on this basic question about a vital feature. That's why you pay more for a better app (AfterShip).
Solid app that does exactly what it says. I appreciate the 50 free a month given our store is still in the development stages and has no marketing plan, so no real order cycles.
The ding on the stars was simply because there really is not a lot of integration support and I had to spend half a day coding to integrate it fully into the look and feel of the site. The control panel options for styling were simply inadequate given it uses an iframe load in to create the tracking element - loading in additional css as part of that function that could not be customized from the control panel. I had to override their css load to polish off the look and feel.
This element of the site is not public, and is for the use of customers who create an account at juststuffisell.com
Solid app, very functional and I do recommend it.
I just getting started with it. Great experience with the app so far. Very good customer service and pricing.
Hi there,
We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the TrackingMore team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.
Best luck with your business!
Chris|TrackingMore
Great App and Helpful Customer Services Ashley, this app really help in solving tracking order issue.
We appreciate your wonderful 5-star review. We are thrilled that you found our service to be good, and we truly appreciate your support. Please get in touch with us if there is anything in particular that you appreciated or if you have any comments.
Sincere regards.
Team TrackingMore
They have been very attentive to fixing issues and seem detecated to improving their app. Still a few things to work out but nice to see.
Dear Shopify Seller
1. first of all you have not generated any dialogue and contact with our customer service, if you contact us, we are happy to provide strong support.
2. We successfully helped you to automate the logistics to check all your shipments.
3. You only used 6 minutes, Just to give us a bad review, which hurts us tremendously， I think that we have a misunderstanding here, we will also explain this to Shopify officials.
Finally, TM Shopify is committed to helping in helping all Shopify sellers to provide automated services, we patiently support each user.
Best regards,
TrackingMore Shopify
Serious privacy issues! I tried using this app and uninstalled it in hours due to app security. In customer support chat I have seen all chats and info from different shops. I had access to other stores and their order info (including customers info) prior integration. I have never been so shocked - DO NOT INSTALL.
We're genuinely sorry to hear about your negative experience with our app, and we appreciate your feedback. We understand how important it is for our users to have a seamless experience, and we apologize for falling short of your expectations.
Our team is dedicated to improving the app and addressing any issues promptly. Your input will help us identify and fix the problem you faced.
Sincerly,
The Trackingmore team
good application
We wanted to express how appreciative we are that you took the time to write a 5-star review. We are happy to hear that using our app was a great experience for you.
best wishes
Team Trackingmore
Ritchie is so helpful with my needs and
One of the standout aspects of this app is its exceptional performance. It operates smoothly without any noticeable lag or glitches, ensuring a seamless experience. The app's quick response time is particularly impressive, allowing for efficient data entry and analysis.
Thank you so much for taking the time to leave such a fantastic review! We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.
If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.
Best regards,
TrackingMore Team
La funcion de agregar una pagina de traking en tu tienda es increible! la mejor app de traking, me gusta la posibilidad de perosnalizar los correos y mandar productos personalizados altamente reconendada
¡Hola!
Muchas gracias por su apoyo. Es una gran motivación para nosotros brindar mejores aplicaciones y servicios para clientes como usted ❤️🙆♀️
Si necesita más ayuda, no dude en contactarnos en Live Chat.
¡Buena suerte con tu negocio!
Saludos,
Chris | Seguimientomás