TrackingMore ‑ Order Tracking

I have had a few small issues since moving over to TrackingMore, and like every App there are good and not so good points. I had an issue with orders not synching and Megan was on it straight away and fixed it. The support team is super quick, really helpful and get's a solution every time. This is where Apps fall down if there support team is not engaged or difficult to get hold of when you need them.

We've been using the TrackingMore Order Tracking app for a while now, and it's been an essential addition to our Shopify store. The setup process was incredibly smooth, and the app seamlessly integrated into our site, allowing customers to track their orders effortlessly. The clean and user-friendly interface is something we really appreciate, as it makes navigating through the various tracking options straightforward for both our team and our customers.

One feature that truly stands out is the comprehensive analytics provided by the app. Having access to detailed insights on shipping statuses has helped us improve the overall customer experience. The level of customisation available is also a huge advantage, allowing us to match the tracking page to our store’s branding which adds a professional touch.

In addition, the customer support has been excellent. Any questions we've had were answered promptly, and the team went above and beyond to help us fine-tune the settings to meet our specific needs. Their attention to detail and dedication have made a real difference, and we confidently recommend this app to other Shopify store owners looking for a reliable tracking solution. Well done!

The app and its team are exceptional, consistently delivering effective solutions. While there may be occasional delays, they always honor their commitments, placing customer satisfaction as the highest priority. Keep up the hard work and continue refining the app to ensure long-term user loyalty. Excellent service—thank you!

First time using TrackingMore on my store tracking page. Had a syncing issue with a delivery and was sorted very quickly and efficiently by Ashley.
Very impressed so far - would highly recommend.

Very helpful customer service, always quick to reply and solve any issues. Highly recommended

Good one. excellent support from the team. Also they are having multiple integration option.

We've been using TrackingMore for several months now, and it's been fantastic. The platform is user-friendly, and the support team is always ready to help with any questions. It’s been a great tool for improving our customer communication."

THANKS :Richie

Great app. Better than other tracking apps. 250 free delivery which made different from other apps.

New to TrackingMore and have not used it yet but so far this is a VERY robust solution covering all After Ship / Order experience, it is "made for shopify" which is always good and more integrated and include a In Shop Tracking page which allows for "both" track by order number OR track by tracking code which we really like. Also directly supports Dropshippers and apps! - Free plan available and a fair price next level subscriptions.

they have a very nice and professional customer service team .. I got an amazing help from Richie .. she is very kind and helpful.. I recommend the app.