Note globale
4,8
Nombre d’avis par note
  • 93 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
31 mai 2023

Wonderful app with many useful functions. I very much like the option to change the carriers manually for either one particular shipping or in bulk. In addition, you can update the shipping status manually, which in my case is very useful as well. In my case, the carriers for one shipping cane change several times, so the functions described above are absolute gold for me. Also, I like to mention the kind and professional support support team, that has really quick response times.

Turtlback - The Urban Minimalist
Allemagne
6 jours d’utilisation de l’application
TrackingMore a répondu 31 mai 2023

Thank you so much for taking the time to share your positive experience with our app!

We're thrilled to hear that you find our features helpful and that our support team has provided you with excellent service. We're committed to providing our users with the best possible experience and we're glad we've been able to meet your needs.

Thank you for choosing our app and we hope to continue exceeding your expectations in the future!

4 décembre 2022

I have chosen this app to help reduce reach back from my customers wondering where their orders are going to arrive. We are new to the platform and would like make an outstanding impression on our customers'. I believe this app will help us achieve that goal.

Player's Artistry Cellphone and Accessories
États-Unis
Environ un mois d’utilisation de l’application
TrackingMore a répondu 7 décembre 2022

Hello there!

Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️
If you need help, please feel free to contact us on Live Chat anytime.
Best luck with your business!

Best Regards,
Chris | Trackingmore

17 avril 2023

Never had any issues, time had some code issues, and a tracking page for my customers was messed up they offered me immediate help, a very good app, and service

Casvaliano
Lettonie
Environ 2 ans d’utilisation de l’application
TrackingMore a répondu 24 avril 2023

Hello there!

Thank you so much for your great support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️

If you need help with anything else, please feel free to contact us on the Live Chat anytime.

Wish you a prosperous business!

Best Regards,
Chris | TrackingMore

26 août 2023

The tracking page boasts an exceptionally well-designed layout that immediately catches the eye. The level of customer service provided is nothing short of exceptional; it's a testament to their unwavering commitment to ensuring a seamless experience. One individual who truly stood out was Richie, along with his proficient support team counterparts. Their assistance was not just helpful, but went beyond, as they treated me with a sense of genuine importance.

With their dedicated support, any concerns or glitches related to the tracking page were swiftly and effectively resolved. The team's proactive approach was evident in their determination to ensure that every aspect was not only functional but tailored to my specific needs. In this dynamic and personalized manner, they addressed any hiccups I encountered.

Richie and the support team's diligence highlighted their dedication to customer satisfaction. They not only tackled issues but proactively ensured that I encountered no roadblocks in my tracking experience. This level of personalized attention and expertise truly sets them apart. It's not just about fixing problems; it's about crafting an experience that resonates with the customer.

LabourGuardSolutions
Royaume-Uni
1 jour d’utilisation de l’application
TrackingMore a répondu 29 août 2023

Your words highlight the passion and dedication we put into our work. It's incredibly rewarding to know that our efforts have made a positive impact on your experience. Your review serves as a reminder of why we love what we do and motivates us to keep striving for excellence.

Sincerely,

The Trackingmore team

19 juin 2023

Richie helped me out in every way possible. Also the app is beyond easy to use and the integration with shopify works seamlessly. Thank you for everything!

Wakaii
États-Unis
Environ 5 heures d’utilisation de l’application
TrackingMore a répondu 20 juin 2023

Thank you for your positive review of our tracking app and the exceptional support provided by Richie. We're thrilled to hear that our app was easy to use and integrated seamlessly with your Shopify store. Our team strives to provide the best possible experience for our customers, and we're glad we were able to meet your expectations.

Thank you for choosing Trackingmore, and please don't hesitate to reach out if you need further assistance.

Best regards,
The TrackingMore Team

29 juin 2023

With their exceptional customer service, TrackingMore has seamlessly assisted me with shipment tracking. They have provided helpful and resourceful tips, ensuring that all of your tracking needs are met, which have increase the success of my business. I highly recommend TrackingMore for your business.

KAYLA LUXE
Canada
Environ 11 heures d’utilisation de l’application
TrackingMore a répondu 29 juin 2023

Thank you for taking the time to share your positive experience with TrackingMore! 😊We're thrilled to hear that our customer service and tracking tools have helped increase the success of your business.

We appreciate your recommendation and look forward to continuing to provide you with top-notch service.

The TrackingMore Team

1 mars 2023

Absolutely awesome and exactly what I need. Price is criminally cheap. 10/10 would recommend to all store owners. Especially small ones :)

KOCF.com - Car Parts
États-Unis
3 mois d’utilisation de l’application
TrackingMore a répondu 6 mars 2023

Hello there!

Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️
If you need help, please feel free to contact us on Live Chat anytime.
Best luck with your business!

Best Regards,
Chris | Trackingmore

12 juillet 2023

This app is great! They offer a free plan that is better than other's paid plans! They have all of the carriers you want, and they will remove the branding for you if you ask. I spoke to Mary today and she was absolutely the best customer service agent I've spoken to in ages. Remember if you want to have a map and the customer's address, you will need to customize the theme that it comes with.

TENSHI FRANCE
Canada
Environ 20 heures d’utilisation de l’application
TrackingMore a répondu 13 juillet 2023

Thank you so Much!

We're thrilled to hear that you had a positive experience! It's customers like you who motivate us to continually improve and provide exceptional service.

Mary is also very happy reading this .

Best regards,

The Trackingmore team

6 juillet 2023

This app has helped me solve the logistics tracking problem and greatly improve the timeliness of following up with customers, their team support service attitude is also excellent, I highly recommend them!

SHINE HAIR
Chine
Environ 11 heures d’utilisation de l’application
TrackingMore a répondu 6 juillet 2023

Thank you for your glowing review of our app! We are delighted to hear that we have been able to help you solve your logistics tracking issues and improve your customer service.

At Trackingmore, we are committed to providing exceptional support to our users, and we are thrilled to know that our team has met your expectations.

Your recommendation means a lot to us, and we look forward to continuing to serve you in the future.

If you have any further feedback or questions, please don't hesitate to reach out. Thank you for choosing Trackingmore!

Sincerely,
The TrackingMore Team

26 janvier 2023

The staff are professional, friendly and always willing to help. They have a great knowledge of the products and are able to answer any questions I had. Additionally, they were very efficient in resolving any issues I encountered. I am extremely satisfied with my experience with Ashley and I highly recommend their customer service.

Maisonsentry.fr
France
24 jours d’utilisation de l’application
TrackingMore a répondu 1 février 2023

Hello there!

Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️
If you need help, please feel free to contact us on Live Chat anytime.
Best luck with your business!

Best Regards,
Chris | Trackingmore