TrackingMore Order Tracking

TrackingMore Order Tracking

리뷰 (931)

전체 평점
4.9
평점 수준당 개수
  • 평점의 92%가 별 5개입니다
  • 평점의 6%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2022년 7월 13일

This is a great option
I feel very happy to have used this app
Enthusiastic and agile support, easy-to-see and easy-to-use interface

LuvinGrace Store
베트남
앱 사용 기간 1년 초과
답글 TrackingMore개 2022년 7월 14일

Hello there!

Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️
If you need help, please feel free to contact us on Live Chat anytime.
Best luck with your business!

Best Regards,
Chris | Trackingmore

2021년 4월 18일

Super useful app. It has reduced my customer service tickets by 30-40% since installing. TrackingMores customer service was extremely helpful and responsive to help me get set up.

Agilite
미국
앱 사용 기간 1년 초과
2020년 4월 17일

The App works as designed. It's now an essential part of our business. Keep up the good work. Highly recommend.

BEAN Ultra
미국
앱 사용 기간 1년 초과
2022년 5월 13일

The built-in brand inquiry tracking page works well for me, allowing my users to inquire at my store and customer service support to respond promptly, I made some suggestions and hope it can continue to improve!

TFWMGV
중국
앱 사용 기간 1년 초과
답글 TrackingMore개 2022년 5월 13일

Hello there!

Thank you so much for taking time to share your experience on TrackingMorel with us. That is a big motivation for us to provide better apps and service for customers like you 🤗

Please feel free to contact us on Live Chat if you need any further support.

Best Regards,
Chris | TrackingMore

2023년 5월 25일에 편집됨

Very hard to keep track of this app sometime. They are constantly making changes in order to try to improve and sometime it affects my previous settings that have already been setup.

however the team is top notch and they always do the best to resolve the issue in a timely manner.

Chaussures Robustes
미국
앱 사용 기간 1년 초과
답글 TrackingMore개 2023년 5월 16일

Hello there!

Thank you for taking the time to update your recent experience with us. We're committed to making things right and making your experience better.

Your feedback is valuable to us, and we want to ensure that we're providing the best possible service to our merchants.

Thank you again for sharing your feedback with us.

Wish you have better experience with us & a prosperous business~

Best regards,

TrackingMore Support Team

2023년 9월 14일

Excellent outil de suivi de colis: TrackingMore est un ajout essentiel à ma boutique Shopify. Il permet de suivre les colis de manière transparente, ce qui améliore l'expérience de mes clients. Les informations en temps réel sont précieuses pour mon site internet.
Le support client de TrackingMore est excellent. Ils sont toujours prêts à aider, que ce soit pour résoudre des problèmes techniques ou pour fournir des informations. Cela a renforcé ma confiance dans cette application.

AutoLuso
프랑스
앱 사용 기간 1년 초과
2020년 7월 27일

This works really well and gives a lot of flexibility too. Support is great - I had an issue with multiple fulfillments and they worked hard (and fast) to actually improve their whole system. Only issue (which is out of their hand) is that some of the updates from the courier are grammatically terrible haha

Exit 9
오스트레일리아
앱 사용 기간 1년 초과
2022년 5월 23일

I want to use this app to delight my customers, let them track the package anytime, anywhere, and the staff told me that they will continue to improve the trace page,I highly recommend it

SHUTUPPLS
중국
앱 사용 기간 1년 초과
답글 TrackingMore개 2022년 5월 23일

Hello there!

Thank you so much for supporting us! That is a big motivation for us to provide better apps and services for customers like you 🤗

Please feel free to contact us on Live Chat if you need any further support.
Best luck with your business!

Best Regards,
Chris | TrackingMore

2022년 7월 25일에 편집됨

I thank Charlene, Joanne and Lea for her patience and help. She was very responsive and professional for many times when I needed his help . Thank you, Thank you, Thank you.......
For another intervention, I recommanded Lea from customer service is very professional and responsive. Thank you very much for your help... I recommend this application and especially the customer service. Great

ZooMania
프랑스
앱 사용 기간 1년 초과
답글 TrackingMore개 2022년 6월 6일

Hello there!

Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️
If you need help, please feel free to contact us on Live Chat anytime.
Best luck with your business!

Best Regards,
Chris | Trackingmore

2023년 10월 19일

I feel compelled to share my experience with the order tracking app, and I must say that this is the worst service I have ever encountered. It seems that they are out to string you along and squeeze money out of you with nothing but lies and deception.

First, they promised me that if I paid for 1000 orders, these 1000 orders would be carried over to the next month. This initially seemed reasonable, but it quickly turned out to be a trap. The following month, I was faced with a demand to pay for 2000 orders, while I only had 1000. It became clear to me that they were simply exploiting me.

But it got even worse. The next month, without any warning or explanation, I was confronted with a demand to pay for 4000 orders, even though my actual number of orders didn't come anywhere close to that figure. This is nothing less than pure fraud.

What bothers me even more than their dubious billing practices is that it's clear they care absolutely nothing about customer satisfaction. They seem to have only one goal in mind: to extract as much money from you as possible, regardless of how honest or legitimate the transaction is.

I highly discourage using this order tracking app. If you're looking for a service that is honest, reliable, and customer-oriented, this is definitely not the right choice. There are plenty of other options available that do respect their customers' interests and do not engage in deception and money-grabbing. It's sad that these kinds of companies still exist, and I hope that my experience can help others stay away from this scam.

Lovozo
네덜란드
앱 사용 기간 1년 초과
답글 TrackingMore개 2023년 10월 22일

We sincerely apologize for any inconvenience you've experienced and appreciate your feedback.
Your satisfaction is our top priority, and we are committed to resolving any issues you may have encountered. Our support team is ready to assist you, and your feedback is crucial in helping us improve our services.

Thank you for bringing this to our attention, and we look forward to the opportunity to assist you further.

Best regards,
Trackingmore Team