TrackingMore Order Tracking

TrackingMore Order Tracking

리뷰 (931)

전체 평점
4.9
평점 수준당 개수
  • 평점의 92%가 별 5개입니다
  • 평점의 6%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2023년 9월 20일

Excellent customer service!

Gym rats club
캐나다
앱 사용 기간 대략 5시간
답글 TrackingMore개 2023년 9월 21일

We just wanted to say thank you very much for taking the time to provide a 5-star review. We are pleased to learn that you had a positive experience our app and in our customer service .

Best regards,

Trackingmore Team

2024년 4월 18일

TOP

CHEMIN CAFFE
프랑스
앱 사용 기간 19분
답글 TrackingMore개 2024년 4월 20일

Thank you for taking the time to share your feedback.

We appreciate your honest review and would love to understand more about your experience to improve our services.

We have reached out via email, and we're looking forward to your response so we can assist you further. We value your business and look forward to enhancing your experience with our platform.

Best regards,
TrackingMore Team

2021년 9월 15일

The worst customer support I've ever had in my entire life. All I want from this app was integrating it with Klaviyo, and they state that they have integrated correctly. And immediately after testing it out, nothing was working properly with Klaviyo. Tried contacting their "live" customer support and they only reply to messages after 3 days. Still nothing from them at all on this basic question about a vital feature. That's why you pay more for a better app (AfterShip).

The Secure Mat
미국
앱 사용 기간 6일
2024년 4월 9일

PARFAIT

Fimalio
프랑스
앱 사용 기간 2분
답글 TrackingMore개 2024년 4월 11일

Merci pour votre note 5 étoiles !

Nous apprécions sincèrement votre soutien et sommes ravis que vous ayez eu une excellente expérience avec notre service.

Si vous avez aimé quelque chose de spécifique ou si vous souhaitez partager des commentaires, n'hésitez pas à nous contacter.

Cordialement,
L'équipe Trackingmore

2022년 9월 7일

I just getting started with it. Great experience with the app so far. Very good customer service and pricing.

Anime Body Pillow
프랑스
앱 사용 기간 대략 3시간
답글 TrackingMore개 2022년 9월 8일

Hi there,

We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the TrackingMore team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.

Best luck with your business!

Chris|TrackingMore

2020년 6월 18일

Solid app that does exactly what it says. I appreciate the 50 free a month given our store is still in the development stages and has no marketing plan, so no real order cycles.

The ding on the stars was simply because there really is not a lot of integration support and I had to spend half a day coding to integrate it fully into the look and feel of the site. The control panel options for styling were simply inadequate given it uses an iframe load in to create the tracking element - loading in additional css as part of that function that could not be customized from the control panel. I had to override their css load to polish off the look and feel.

This element of the site is not public, and is for the use of customers who create an account at juststuffisell.com

Solid app, very functional and I do recommend it.

JustStuffISell.com
미국
앱 사용 기간 4일
2022년 6월 17일에 편집됨

They have been very attentive to fixing issues and seem detecated to improving their app. Still a few things to work out but nice to see.

HOD-Business-Group
오스트레일리아
앱 사용 기간 3일
답글 TrackingMore개 2022년 5월 31일

Dear Shopify Seller
1. first of all you have not generated any dialogue and contact with our customer service, if you contact us, we are happy to provide strong support.
2. We successfully helped you to automate the logistics to check all your shipments.
3. You only used 6 minutes, Just to give us a bad review, which hurts us tremendously, I think that we have a misunderstanding here, we will also explain this to Shopify officials.
Finally, TM Shopify is committed to helping in helping all Shopify sellers to provide automated services, we patiently support each user.

Best regards,
TrackingMore Shopify

2023년 9월 5일

Serious privacy issues! I tried using this app and uninstalled it in hours due to app security. In customer support chat I have seen all chats and info from different shops. I had access to other stores and their order info (including customers info) prior integration. I have never been so shocked - DO NOT INSTALL.

Lula Bridal
뉴질랜드
앱 사용 기간 2일
답글 TrackingMore개 2023년 9월 7일

We're genuinely sorry to hear about your negative experience with our app, and we appreciate your feedback. We understand how important it is for our users to have a seamless experience, and we apologize for falling short of your expectations.

Our team is dedicated to improving the app and addressing any issues promptly. Your input will help us identify and fix the problem you faced.

Sincerly,

The Trackingmore team

2023년 9월 11일

good application

NASWINN
영국
앱 사용 기간 대략 2시간
답글 TrackingMore개 2023년 9월 13일

We wanted to express how appreciative we are that you took the time to write a 5-star review. We are happy to hear that using our app was a great experience for you.

best wishes

Team Trackingmore

2022년 6월 9일

La funcion de agregar una pagina de traking en tu tienda es increible! la mejor app de traking, me gusta la posibilidad de perosnalizar los correos y mandar productos personalizados altamente reconendada

Tienda Bienesta
멕시코
앱 사용 기간 대략 2시간
답글 TrackingMore개 2022년 6월 13일

¡Hola!

Muchas gracias por su apoyo. Es una gran motivación para nosotros brindar mejores aplicaciones y servicios para clientes como usted ❤️🙆‍♀️
Si necesita más ayuda, no dude en contactarnos en Live Chat.
¡Buena suerte con tu negocio!

Saludos,
Chris | Seguimientomás