TrackingMore Order Tracking
Oppfyller Shopifys høyeste kvalitetsstandarder for hastighet, brukervennlighet og forhandlerverdi
Omtaler (807)
Raffiner
-
Etter vurdering
I have had a few small issues since moving over to TrackingMore, and like every App there are good and not so good points. I had an issue with orders not synching and Megan was on it straight away and fixed it. The support team is super quick, really helpful and get's a solution every time. This is where Apps fall down if there support team is not engaged or difficult to get hold of when you need them.
Thank you so much for taking the time to leave such a fantastic review!
We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.
If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.
Best regards,
TrackingMore Team
Very helpful customer service, always quick to reply and solve any issues. Highly recommended
We are grateful for your fantastic 5-star rating.
We are ecstatic that you thought our service was satisfactory, and we sincerely value your encouragement. If there is something specific that you liked or if you have any comments, please contact us.
Kindly regards.
TrackingMore team
The app is just not providing real time carrier updates. Every time we get in touch with support they refresh the data to update the delivery status which defeats the purpose.
Fair to say this issue has started over the past few months only.
Thank you for taking the time to share your feedback.
We appreciate your honest review and would love to understand more about your experience to improve our services.
We have reached out via email, and we're looking forward to your response so we can assist you further. We value your business and look forward to enhancing your experience with our platform.
Best regards,
TrackingMore Team
New to TrackingMore and have not used it yet but so far this is a VERY robust solution covering all After Ship / Order experience, it is "made for shopify" which is always good and more integrated and include a In Shop Tracking page which allows for "both" track by order number OR track by tracking code which we really like. Also directly supports Dropshippers and apps! - Free plan available and a fair price next level subscriptions.
We appreciate your compliment!
We are overjoyed that you found our service to be satisfactory, we truly appreciate your support. Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do.
Warm regards.
Team Trackingmore
Good one. excellent support from the team. Also they are having multiple integration option.
Thank you for your 5-star rating! We sincerely appreciate your support and are thrilled that you had a great experience with our service. If there's anything specific you loved or any feedback you'd like to share, please feel free to reach out.
Best regards,
Trackingmore Team
We've been using TrackingMore for several months now, and it's been fantastic. The platform is user-friendly, and the support team is always ready to help with any questions. It’s been a great tool for improving our customer communication."
THANKS :Richie
Thank you so much for taking the time to leave such a fantastic review!
We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.
If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.
Best regards,
TrackingMore Team
they have a very nice and professional customer service team .. I got an amazing help from Richie .. she is very kind and helpful.. I recommend the app.
Thank you so much for taking the time to leave such a fantastic review!
We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.
If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.
Best regards,
TrackingMore Team
Great services.. staff member Richie explained all as i needed some information.. Thank you.
Thank you for taking the time to leave us a review.
We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had.
We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.
Best regards,
The TrackingMore Team
I got verry nice help from Asha! You can ask anything and the customer service will provide the right information. I had alot of questions but they were solved verry quick!
Thank you so much for taking the time to leave such a fantastic review!
We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.
If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.
Best regards,
TrackingMore Team
Excellent app , Customer service is top notch. They really do go above and beyond , even for a free plan. Had a an issue with courier mapping which were handled quickly and efficiently.
Thank you for taking the time to leave us a review.
We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had.
We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.
Best regards,
The TrackingMore Team