Samlet vurdering
4,9
Antall per vurderingsnivå
  • 92 % av vurderingene er 5 stjerner
  • 5 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 2 % av vurderingene er 1 stjerner
19. september 2023

Très intuitif

"Une femme, un homme sans.."
Frankrike
30 minutter bruker appen
TrackingMore svarte 21. september 2023

Gostaríamos de expressar o quanto estamos gratos por você ter dedicado seu tempo para escrever uma avaliação de 5 estrelas. Ficamos felizes em saber que usar nosso aplicativo foi uma ótima experiência para você.

muitas felicidades

Rastreamento de equipemais

3. mai 2020

Was great right up to the point that they pulled tracking for Royal Mail just after I bought tracking for 300 orders. Tracking is usually delayed also by half a day which makes for some unhappy customers. Not a great experience.

Forever Green
Australia
Rundt 1 måned bruker appen
20. november 2020

Excellent, will see with time how it goes but so far so good has already an history of all my shipment detail and save me time to look everywhere for tracking info everything in shopify admin side... ;)

SE CONCEPT
Canada
Rundt 14 timer bruker appen
16. mai 2022

Love this app. My customers have to check with us via email before having this app. But now they can check it as soon as they want. I’ll recommend this to others.

Uni and Nori
USA
Rundt 10 timer bruker appen
TrackingMore svarte 16. mai 2022

Hello there!

Thank you so much for your affirmation. That is a big motivation for us. ❤️🙆‍♀️

If you need any further support, please feel free to contact us on Live Chat.

Best Regards,
Chris | Trackingmore

Redigert 18. februar 2021

We are on the first month of a paid plan. We've found that the number of orders detected by the app does not match the store. Real-time sync is not working - it just ignores orders that should be imported. That's the main problem because the app is worthless without syncronization of orders. Customers are looking up an order and it returns no data. You cannot configure the alert emails, it just defaults to account holder. And customer service is very, very slow.. it takes several days to reply to queries and usually with no solution - they just ask for a screenshot and then silence again..

Calça Thai
Brasil
9 dager bruker appen
TrackingMore svarte 21. februar 2021

Firstly, we are sorry unable to provide 24*7 cusotmer service, and responded slower during our lunar new year Spring Festival holiday than usual.
Secondly, we have asked twice for exact screenshot of the issue for us to troubleshoot yet we are not provided.
We also resolved other 2 questions under your requests during the holiday. Please understand that things take time.

15. september 2021

The worst customer support I've ever had in my entire life. All I want from this app was integrating it with Klaviyo, and they state that they have integrated correctly. And immediately after testing it out, nothing was working properly with Klaviyo. Tried contacting their "live" customer support and they only reply to messages after 3 days. Still nothing from them at all on this basic question about a vital feature. That's why you pay more for a better app (AfterShip).

The Secure Mat
USA
6 dager bruker appen
18. juni 2020

Solid app that does exactly what it says. I appreciate the 50 free a month given our store is still in the development stages and has no marketing plan, so no real order cycles.

The ding on the stars was simply because there really is not a lot of integration support and I had to spend half a day coding to integrate it fully into the look and feel of the site. The control panel options for styling were simply inadequate given it uses an iframe load in to create the tracking element - loading in additional css as part of that function that could not be customized from the control panel. I had to override their css load to polish off the look and feel.

This element of the site is not public, and is for the use of customers who create an account at juststuffisell.com

Solid app, very functional and I do recommend it.

JustStuffISell.com
USA
4 dager bruker appen
19. juli 2022

Intuitiva, fácil y agrega valor al difundir al cliente el tiempo de entrega de su pedido. Sugiero agregar idiomas para gestar a aplicación,

OXFORD IDENTITY UNIFORMES
Mexico
Rundt 4 timer bruker appen
TrackingMore svarte 20. juli 2022

Hola,

¡Nos conmueve saber que aprecia nuestro servicio! Siempre es un placer brindarle el soporte de la mejor calidad que usted se merece. En nombre del equipo de TrackingMore, quiero agradecerles por confiar en nosotros. ¡Lo valoramos a usted y a su negocio, y prometemos hacer nuestro mejor esfuerzo todos los días para brindarle un mejor servicio! Esperamos ser de su servicio en su próximo esfuerzo.

¡Buena suerte con tu negocio!

Chris|SeguimientoMás

7. september 2022

I just getting started with it. Great experience with the app so far. Very good customer service and pricing.

Anime Body Pillow
Frankrike
Rundt 3 timer bruker appen
TrackingMore svarte 8. september 2022

Hi there,

We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the TrackingMore team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.

Best luck with your business!

Chris|TrackingMore

Redigert 17. juni 2022

They have been very attentive to fixing issues and seem detecated to improving their app. Still a few things to work out but nice to see.

HOD-Business-Group
Australia
3 dager bruker appen
TrackingMore svarte 31. mai 2022

Dear Shopify Seller
1. first of all you have not generated any dialogue and contact with our customer service, if you contact us, we are happy to provide strong support.
2. We successfully helped you to automate the logistics to check all your shipments.
3. You only used 6 minutes, Just to give us a bad review, which hurts us tremendously, I think that we have a misunderstanding here, we will also explain this to Shopify officials.
Finally, TM Shopify is committed to helping in helping all Shopify sellers to provide automated services, we patiently support each user.

Best regards,
TrackingMore Shopify