Omtaler (306)
Raffiner
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Etter vurdering
Working Ok, but too expensive usage costs
Dear merchant,
Thank you for your feedback.
We're glad the app is working well for you, and we’re sorry to hear about your concerns regarding usage costs.
Our team can help optimize your setup to reduce unnecessary usage and lower your monthly cost.
Please please feel free to reply to us anytime — we’re here to help you get the best value from the app.
Best regards,
TrackingMore Team
The app is just not providing real time carrier updates. Every time we get in touch with support they refresh the data to update the delivery status which defeats the purpose.
Fair to say this issue has started over the past few months only.
Thank you for taking the time to share your feedback.
We appreciate your honest review and would love to understand more about your experience to improve our services.
We have reached out via email, and we're looking forward to your response so we can assist you further. We value your business and look forward to enhancing your experience with our platform.
Best regards,
TrackingMore Team
Do not support first mile + last mile trackings numbers on different carriers.
If the tracking number is updated or change country no tracking number is available.
Tracking history go back to start.
Have you ever shipped inside Europe or from China to Europe with changing tracking numbers or changing tracking systems ?
Hi there,
We’re sorry to hear about your experience. 😔
We understand how important it is to have accurate and continuous tracking, especially with multiple carriers and changing tracking numbers.
We're constantly working to improve our system and appreciate your insights. In addition, we have also reached out to you via email to further provide resolution.
If you need further assistance, please feel free to reach out to our support team—we're here to help! 😊
Best regards,
TrackingMore Team