TrackingMore ‑ Order Tracking
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
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The app doesn't work with local couriers, we have many customers complaints because the status is marked as delivered when orders should have in transit status. We contacted several times app support and they did not fully helped to resolved the issue.
The worst part is that we are paying for the service.
Hello there!
I sincerely apologize for the inconvenience and thank you for your feedback. I have already conveyed your issue to the development team. We have contacted you via email, we will do our best to solve your issue.
Best Regards,
Chris | Trackingmore
Wonderful app with many useful functions. I very much like the option to change the carriers manually for either one particular shipping or in bulk. In addition, you can update the shipping status manually, which in my case is very useful as well. In my case, the carriers for one shipping cane change several times, so the functions described above are absolute gold for me. Also, I like to mention the kind and professional support support team, that has really quick response times.
Thank you so much for taking the time to share your positive experience with our app!
We're thrilled to hear that you find our features helpful and that our support team has provided you with excellent service. We're committed to providing our users with the best possible experience and we're glad we've been able to meet your needs.
Thank you for choosing our app and we hope to continue exceeding your expectations in the future!
Bon pour l'instant, on my other stores there are too many tracking errors
Merci d'avoir pris le temps de nous laisser un avis.
Concernant votre problème, vous pouvez contacter notre équipe d'assistance qui pourra vous aider via un chat en direct et résoudre tous les problèmes que vous rencontrez. Nous sommes désolés d'apprendre les problèmes que vous avez rencontrés.
Nous nous efforçons toujours d'offrir la meilleure expérience possible à nos clients et nous apprécions votre recommandation. Si nous pouvons faire autre chose pour améliorer votre expérience, n'hésitez pas à nous contacter.
Cordialement,
L'équipe TrackingMore
Ashley is perfect. she helped me very fast and helpfull! love her <3
Thank you so much !
Your words highlight the passion and dedication we put into our work. It's incredibly rewarding to know that our efforts have made a positive impact on your experience. Your review serves as a reminder of why we love what we do and motivates us to keep striving for excellence.
Sincerely,
The Trackingmore team
Ashley is the best customer support service. She was really great helping me out with a problem. She deserves 5 out of 5!!!
Hello there!
Thank you so much for your great support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆♀️
If you need help with anything else, please feel free to contact us on the Live Chat anytime.
Wish you a prosperous business!
Best Regards,
Chris | TrackingMore
Great Customer Service. They go out of their way to help with any issues and provide tests/checks if you ask them for it.
Hello there!
Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆♀️
If you need help, please feel free to contact us on Live Chat anytime.
Best luck with your business!
Best Regards,
Chris | Trackingmore
Very good app for customers to track packages. Perfect customer service, they helped us to solve a problem real quick.
Enjoying the app. It's simple enough and the support team are very helpful.
We appreciate your wonderful 5-star review. We are thrilled that you found our service to be good, and we truly appreciate your support. Please get in touch with us if there is anything in particular that you appreciated or if you have any comments.
Sincere regards.
Team TrackingMore
Éficace
Merci pour votre note 5 étoiles !
Nous apprécions sincèrement votre soutien et sommes ravis que vous ayez eu une excellente expérience avec notre service.
Si vous avez aimé quelque chose de spécifique ou si vous souhaitez partager des commentaires, n'hésitez pas à nous contacter.
Cordialement,
L'équipe Trackingmore
So far after 1 day of use after getting wonderful setup support from Mary I’m very happy. As a dropshipper many customer do no read (and it’s everywhere) that it takes 14 days to receive orders and start panicking and email me a few even rudely and this tracking helps greatly… it has a EDD feature for the product card, it integrates into to orders table showing status as well as 1 click tracking from the orders table. If it works as reliably as it has for day 1 it will be on my site for all 365.
Thank you for your positive feedback! We sincerely appreciate your support and are thrilled that you had a positive experience with our service. Your review serves as a reminder of why we love what we do and motivates us to keep striving for excellence.
Best regards,
Trackingmore Team