评论 (324)
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So far, so good. We've encountered some syncing issues, and it took a while to identify and resolve the problem, but the team successfully fixed it.
All is well now, and it's a good app.
With everything functioning properly, the app definitely deserves 5 stars.
Thank you so much for sharing your experience and for the kind 5-star rating! 🌟
We truly appreciate your patience while we worked through the concern, and we’re glad our team was able to identify and resolve it successfully. Hearing that everything is running smoothly now means a lot to us.
Your feedback motivates us to keep improving, and we’re happy to know you’re enjoying the app. If you ever need assistance or have suggestions, we’re always here to help 😊
Best regards,
The TrackingMore Team
We’ve had on-and-off tracking problems (two shops) for a long time.
Previously every time we contact them, support just manually fixes the 50+ broken orders for the moment, but the problem comes back again soon after.
- Update: We finally received a thorough review of the app, and it is now functioning flawlessly. It's a great app; I just wish we had gotten the help sooner.
Hi there,
Thank you for sharing your honest feedback. I sincerely apologize for the experience you’ve had. You deserve reliable and great support.
We’ve reached out to you directly via email and have already escalated your case for an in-depth review. Our team is committed to getting this resolved properly, not just with temporary fixes but with a long-term solution that restores your confidence in our service.
We truly appreciate your patience, and we hope you’ll give us the opportunity to make things right. Please feel free to reply to our email at any time — we’re here and ready to help.
Best regards,
TrackingMore Team
This is an excellent service app that resolves issues quickly and provides live tracking for updates from carrier partners.
Thank you for the fantastic 5-star review! 🌟
We’re thrilled to hear that you found the app helpful. Providing clear and reliable support is exactly what we strive for.
Your kind words truly encourage our team to keep improving. If you ever have feedback or ideas to make the experience even better, we’d love to hear from you! 💬
Warm regards,
The TrackingMore Team
I can't live without this app. Trackingmore's triggers for Klaviyo allow me to have ultra-personalized flows in real time so that customers can know all the shipping statuses of their orders; tracking page with no mention of Chinese cities or references to cities that could compromise the store's trust and image; highly customizable. I highly recommend it; I have this app in more than three stores now, with all the automations.
Thank you for the 5-star rating and for your incredible review! 🌟
We’re delighted to hear that TrackingMore’s Klaviyo triggers, real-time tracking updates, and customizable tracking page are supporting your stores so effectively. It’s especially meaningful to know you trust our solution across multiple stores and automation workflows.
Your recommendation and support inspire our team to keep improving every day.
Please don’t hesitate to reach out if you ever have feedback or suggestions.
Best regards,
The TrackingMore Team
Ótimo
Agradecemos o seu elogio! ✨
Ficamos muito felizes que você tenha achado nosso serviço satisfatório e agradecemos muito o seu apoio. Sua avaliação nos inspira a continuar buscando a excelência, servindo como um lembrete útil de por que amamos o que fazemos. 🥇
Atenciosamente,
Equipe TrackingMore
Great customer experience! I really like this app, simple to operate and easy to understand. I‘ll keep using it in the rest of my life if possible.!!
Hello there!
Thank you so much for your support to our customer service. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆♀️
If you need any further support, please feel free to contact us on Live Chat.
Best Regards,
Chris | Trackingmore
Trackingmore has been an invaluable tool for my Shopify store! While I've experienced some minor issues with the app due to occasional bugs, the support team more than makes up for it. Their customer service is simply outstanding—always available, incredibly approachable, and lightning-fast in their responses. They genuinely care about their users and consistently go the extra mile to ensure everything runs smoothly. When the app is running, it works like a charm, and they’ve been fantastic about accommodating my custom requests. Their dedication to helping customers is why they deserve every one of these 5 stars. Highly recommend!
Excellent app , Customer service is top notch. They really do go above and beyond , even for a free plan. Had a an issue with courier mapping which were handled quickly and efficiently.
Thank you for taking the time to leave us a review.
We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had.
We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.
Best regards,
The TrackingMore Team
Customer service is undoubtedly very expert. Asha and Victoria answered all of the questions with clarity and confidence. Strongly advised. Excellent resources for improved shipping logistics.
A big thank you for your 5-star rating! 🌟 We're thrilled to know that you had a seamless experience with both our app and customer service team. Your feedback means a lot to us.
If there is anything else you'd like us to improve on, please don’t hesitate to let us know. We’re here to help! ✨
Best wishes,
TrackingMore Team
Service client au top !
Bonjour,
Nous vous remercions chaleureusement pour votre excellente note de 5 étoiles. ✨
Nous sommes ravis que notre service vous ait donné entière satisfaction et nous apprécions sincèrement vos encouragements. Si vous avez particulièrement apprécié un point ou si vous avez des commentaires, n'hésitez pas à nous contacter. 💬
Bien cordialement,
L'équipe TrackingMore