TrackingMore Order Tracking

Gran servicio de atención al cliente y rápido. Estoy a la espera de que resuelvan el incidente pero por ahora todo bien.

We've been using the TrackingMore Order Tracking app for a while now, and it's been an essential addition to our Shopify store. The setup process was incredibly smooth, and the app seamlessly integrated into our site, allowing customers to track their orders effortlessly. The clean and user-friendly interface is something we really appreciate, as it makes navigating through the various tracking options straightforward for both our team and our customers.

One feature that truly stands out is the comprehensive analytics provided by the app. Having access to detailed insights on shipping statuses has helped us improve the overall customer experience. The level of customisation available is also a huge advantage, allowing us to match the tracking page to our store’s branding which adds a professional touch.

In addition, the customer support has been excellent. Any questions we've had were answered promptly, and the team went above and beyond to help us fine-tune the settings to meet our specific needs. Their attention to detail and dedication have made a real difference, and we confidently recommend this app to other Shopify store owners looking for a reliable tracking solution. Well done!

Awesome customer service and app works great on my website. Thanks from Sexikinis Swim :))

I have tried many of the tracking apps and this one stands out as the best based on features, notifications and price. The only thing better than the app was the support from Ashley, I had a small issue with getting tracking to sync up to my site which they have gone above and beyond to try and help. 5 Stars.

The application offers a user-friendly interface and decent customer support. It provides a satisfactory experience for users who appreciate a simple and intuitive design, alongside responsive assistance when needed.

This app does exactly what it promises. A very efficient tracking way for our Swiss business clients. It offers a good level of language localization options as well as a very high level of personalization on the way the information are displayed on the tracking page. The support is also important and in the first 2-3 days of implementation both Victoria and Asha from the support team has been very responsive and quick in resolving a couple of challenges we had with CSS scripts. Highly reccomended.

Ich habe einige Tracking Apps hier ausprobiert. Für mich als Dropshipper hat sich TrackingMore als die beste Lösung dargestellt.
Zum einen kann man seine Trackingseite individuell gestalten. Sie ist responsive und lässt aus meiner Sicht keine Wünsche offen.
Das Besondere bei dieser App ist, dass man den ersten Carrier auf Wunsch komplett ausblenden kann, sodass der Kunde ausschließlich den Last Mile Carrier (Zusteller) angezeigt bekommt. Das ist aus meiner Sicht ein überragender Vorteil gegenüber den anderen Trackern. Manche zeigen den Last-Mile Carrier GAR NICHT und der Kunde kriegt ausschließlich die Updates von den China-Carriern. Auch die Anpassung der einzelnen Statusupdates funktioniert super. Man kann ganze Phrasen wie "Import customs clearance started. Carrier note: Import clearance start" entweder komplett aus der Sendungsverfolgung entfernen oder sie durch eine beliebige Formulierung ersetzen. Ferner muss ich noch den Kundenservice hervorheben. Ich war mit der Auswahl an Schriftarten/Fonts nicht komplett zufrieden, da meine Corporate-Schriftart (Inter) gefehlt hat. Das Team hat meine Anfrage entgegengenommen und im Hintergrund binnen 2 Tagen die Schriftart implementiert. Hier war echt überrascht.

Nice app, very usefull. This allows customers to be reassured and thus reduces after-sales service.

Customer support is Amazing and helpfull. They will guide you all the way. They also answer fast. Regards.

Thanks Richie. the app is the best that i ever used, excellent customer service. great job. i love it.