TrackingMore Order Tracking

TrackingMore Order Tracking

Reviews (930)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and branded tracking page, which enhances the customer experience by keeping them on the merchant's site. It offers robust tracking capabilities and customizable pages, allowing for easy navigation and up-to-date order tracking. The app is noted for its reliable performance and straightforward setup. Support, particularly from team members like Ashley, Asha, and Richie, is frequently praised for being quick, helpful, and efficient in resolving issues.

January 28, 2024

This is one of the best apps out there, the tracking page is clean and organized and easy to customizable. They even let you try most of the features you need to pay to get for free which is a plus like customer notifications and removal branding. But the feature I like the most is the estimated delivery date (EDD), it allows you to give the estimated delivery date to the customer just like Amazon did and their customer service is great and quick to respond, I have great pleasure working with Richie. I would recommend this app.

Trecela
United States
2 days using the app
TrackingMore replied January 31, 2024

Thank you so much for taking the time to leave such a fantastic review!

We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team

February 7, 2024

Ashley is an amazing representative, You should keep her. She made sure I am happy after the stressful issues I encountered with this app

YourTrendyThings
Australia
22 days using the app
TrackingMore replied February 9, 2024

Thank you so much for taking the time to leave such a fantastic review!

We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team

May 13, 2024

Nice support !

EchoPure
France
5 months using the app
TrackingMore replied May 14, 2024

We appreciate your compliment!

We are overjoyed that you found our service to be satisfactory, we truly appreciate your support.

Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do.

Warm regards.
Team Trackingmore

March 18, 2024

So far it looks like a great App. Ashley from support was very kind and helpful.

Droom Dingen
United States
21 days using the app
TrackingMore replied March 20, 2024

We are grateful for your fantastic 5-star rating.

We are ecstatic that you thought our service was satisfactory, and we sincerely value your encouragement.

If there is something specific that you liked or if you have any comments, please contact us.

Kindly regards.
TrackingMore team

August 7, 2024

Easy and fast

BENDI
Germany
3 minutes using the app
TrackingMore replied August 9, 2024

We appreciate your compliment! We are overjoyed that you found our service to be satisfactory, we truly appreciate your support. Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do.

Warm regards.
Team Trackingmore

February 26, 2024

It is a very useful application and its interface is beautiful. The support team is very helpful. I want to thank Mary from here.

INDEXID
Türkiye
12 days using the app
TrackingMore replied February 29, 2024

Thank you for taking the time to leave us a review.

We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had.

We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

January 11, 2024

It seems like a very good app to have on a website. Assistance (thank you Richie) was very helpful with installation and customisation in the beginning. I recommend this app.

Crowns & Charms
France
About 1 month using the app
TrackingMore replied January 13, 2024

We appreciate your compliment!

We are overjoyed that you found our service to be satisfactory, we truly appreciate your support.
Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do.

Warm regards.
Team Trackingmore

March 24, 2024

I have just started using the app, and I am really satisfied with the service. The customer service is outstanding! Great experience overall.

Viva Vista Store
Chile
10 days using the app
TrackingMore replied March 26, 2024

Thank you for taking the time to leave us a review.

We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had.

We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

December 21, 2023

Excellent app and the team is very supportive and helpful. I just started using their app the function of the app is really cool and customize anything as per your choice. Loved it absolutely.

Autosparz
India
3 days using the app
TrackingMore replied December 23, 2023

Thank you for your 5-star rating! We sincerely appreciate your support and are thrilled that you had a great experience with our service. If there's anything specific you loved or any feedback you'd like to share, please feel free to reach out.

Best regards,
Trackingmore Team

November 19, 2024

Very helpful tech support. Went beyond my expectations.

Banana Clip Streetwear
United States
TrackingMore replied November 20, 2024

A big thank you for your amazing 5-star rating! We’re so pleased that you had a great experience with our service and that our team was able to meet your expectations.

Your review is a wonderful reminder of why we do what we do. If you have any more feedback or ideas for us, we’re always here to listen!

Best Regards,
The TrackingMore Team