Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and variety of features, including a customizable tracking page, notifications, and estimated delivery dates. They appreciate the real-time tracking information, dashboard for order status, and seamless integration with various platforms. The easy setup, affordable pricing plans, and exceptional customer service are also praised. The app's customization options, such as changing the font style on the tracking page, are a bonus.

February 26, 2024

It is a very useful application and its interface is beautiful. The support team is very helpful. I want to thank Mary from here.

INDEXID
Türkiye
12 days using the app
TrackingMore replied February 29, 2024

Thank you for taking the time to leave us a review.

We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had.

We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

March 24, 2024

I have just started using the app, and I am really satisfied with the service. The customer service is outstanding! Great experience overall.

Viva Vista Store
Chile
10 days using the app
TrackingMore replied March 26, 2024

Thank you for taking the time to leave us a review.

We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had.

We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

March 4, 2024

Ashley is very efficient, very knowledgeable and very pleasant. Despite my lack of English, she uses short sentences so that everyone can understand. Thank you and see you soon.

Maskia
France
6 days using the app
TrackingMore replied March 7, 2024

Thank you so much for taking the time to leave such a fantastic review!

We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team

January 11, 2024

Prefect customer service. No joke. Definitely been the most useful tool I have used for my business.

FADECRAFT PRO™
Canada
3 months using the app
TrackingMore replied January 13, 2024

We are grateful for your fantastic 5-star rating.

We are ecstatic that you thought our service was satisfactory, and we sincerely value your encouragement.

If there is something specific that you liked or if you have any comments, please contact us.

Kindly regards.
TrackingMore team

February 7, 2024

Ashley is an amazing representative, You should keep her. She made sure I am happy after the stressful issues I encountered with this app

YourTrendyThings
Australia
22 days using the app
TrackingMore replied February 9, 2024

Thank you so much for taking the time to leave such a fantastic review!

We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team

January 28, 2024

This is one of the best apps out there, the tracking page is clean and organized and easy to customizable. They even let you try most of the features you need to pay to get for free which is a plus like customer notifications and removal branding. But the feature I like the most is the estimated delivery date (EDD), it allows you to give the estimated delivery date to the customer just like Amazon did and their customer service is great and quick to respond, I have great pleasure working with Richie. I would recommend this app.

Trecela
United States
2 days using the app
TrackingMore replied January 31, 2024

Thank you so much for taking the time to leave such a fantastic review!

We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team

March 13, 2024

Great customer support, solved the issues very quickly.

Best Extenders
United States
8 months using the app
TrackingMore replied March 14, 2024

Thank you for taking the time to leave us a review.

We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had.

We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

February 21, 2024

Best app for tracking, customer service very kind and professional

ComfyCuddles™
Romania
About 1 month using the app
TrackingMore replied February 22, 2024

We appreciate your compliment!

We are overjoyed that you found our service to be satisfactory, we truly appreciate your support.

Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do.

Warm regards.
Team Trackingmore

November 20, 2023

I 100% recommend this app for those who are starting with Shopify. This was my first pick 2 years ago and I've been extremely happy about the way it works and, most important, the Customer Service is quick and very responsive.

Ashley helped me with a minor issue and everything has been solved within minutes.

They have also changed the plans and the free now is a sweetspot for me.

If you're launching your brand new Shopify store, don't look furrther: you already found what you need.

What I love:
- tracking page very nice, specially from mobile
- customization of the tracking page easy and intuitive
- Dashoard with the current status of the orders' statuses
- Customer service very responsive

Pupperino
Italy
About 2 years using the app
TrackingMore replied November 23, 2023

Thank you for taking the time to leave us a review.

We're glad to hear that you found our tracking app helpful and our support team was able to assist you through live chat and resolve any issues you had. But we're sorry if you have little problems you experienced.

We always strive to provide the best possible experience for our customers, and we appreciate your recommendation. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

March 3, 2024

I give you 5 stars, you're great!

Fatiilan™
Italy
3 months using the app
TrackingMore replied March 7, 2024

Thank you for your 5-star rating!

We sincerely appreciate your support and are thrilled that you had a great experience with our service.

If there's anything specific you loved or any feedback you'd like to share, please feel free to reach out.

Best regards,
Trackingmore Team