TrackingMore Order Tracking

TrackingMore Order Tracking

Reviews (931)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and branded tracking page, which enhances the customer experience by keeping them on the merchant's site. It offers robust tracking capabilities and customizable pages, allowing for easy navigation and up-to-date order tracking. The app is noted for its reliable performance and straightforward setup. Support, particularly from team members like Ashley, Asha, and Richie, is frequently praised for being quick, helpful, and efficient in resolving issues.

August 7, 2024

Easy and fast

BENDI
Germany
3 minutes using the app
TrackingMore replied August 9, 2024

We appreciate your compliment! We are overjoyed that you found our service to be satisfactory, we truly appreciate your support. Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do.

Warm regards.
Team Trackingmore

November 19, 2024

Very helpful tech support. Went beyond my expectations.

Banana Clip Streetwear
United States
TrackingMore replied November 20, 2024

A big thank you for your amazing 5-star rating! We’re so pleased that you had a great experience with our service and that our team was able to meet your expectations.

Your review is a wonderful reminder of why we do what we do. If you have any more feedback or ideas for us, we’re always here to listen!

Best Regards,
The TrackingMore Team

January 3, 2024

This is the best order tracking app i found. The app is very easy to use. And the customer support is very good and very fast. I am really satisfied.

Gem Flutter
Spain
About 1 month using the app
TrackingMore replied January 5, 2024

Thank you! We sincerely appreciate your 5-star rating and support. We are thrilled that you had a great experience with our service. If there's anything specific you love or any feedback you'd like to share, please feel free to reach out.

Best regards,
Trackingmore Team

November 25, 2023

100% recommended! Their customer support is awesome. They can help you with everything.

GYPSY-GUY™
United States
2 months using the app
TrackingMore replied November 27, 2023

We appreciate your wonderful 5-star review. We are thrilled that you found our service to be good, and we truly appreciate your support. Please get in touch with us if there is anything in particular that you appreciated or if you have any comments.

Sincere regards.

Team TrackingMore

March 6, 2024

The chat answers all your questions precisely , quickly and breaks down all the right detail.

Digital bio lock
United States
2 months using the app
TrackingMore replied March 8, 2024

We appreciate your compliment!

We are overjoyed that you found our service to be satisfactory, we truly appreciate your support.

Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do.

Warm regards.
Team Trackingmore

April 5, 2024

Application parfait, j'apprécie le support qui a été rapide et efficace pour résoudre mes problèmes !

Cozyland
France
8 months using the app
TrackingMore replied April 6, 2024

Nous apprécions votre compliment !

Nous sommes ravis que vous ayez trouvé notre service satisfaisant, nous apprécions vraiment votre soutien.

Votre évaluation nous incite à continuer de viser la grandeur en nous rappelant utilement pourquoi nous aimons ce que nous faisons.

Cordialement.
Suivi d'équipeplus

May 14, 2024

Easy to setup.

Dead Sea Products
Israel
2 months using the app
TrackingMore replied May 15, 2024

Thank you for your 5-star rating!

We sincerely appreciate your support and are thrilled that you had a great experience with our service. If there's anything specific you loved or any feedback you'd like to share, please feel free to reach out.

Best regards,
Trackingmore Team

June 13, 2024

just started using it and they have the best and fastest customer service!

Neuro US
United Kingdom
33 minutes using the app
TrackingMore replied June 15, 2024

We are grateful for your fantastic 5-star rating.

We are ecstatic that you thought our service was satisfactory, and we sincerely value your encouragement.

If there is something specific that you liked or if you have any comments, please contact us.

Kindly regards.
TrackingMore team

December 8, 2023

Ive been having som problems with TrackingMore and i have wrote to the customer service twice to get help. But they never answer me. I don't seem to be able to get in touch with them with my problems.

MILOMINI
Sweden
About 1 month using the app
TrackingMore replied December 10, 2023

Hi there,

We sincerely apologize for the inconvenience you've experienced with TrackingMore. We understand how frustrating it can be when you're seeking assistance and not receiving a prompt response.

We are actively investigating the communication issues you've encountered. We have reached out to you via email, and hopefully we can offer a resolution to your concern.

Moreover, to address your current concerns, you can reach out to our chat support in the app for prompt response.

I appreciate your patience as we work to make things right.

Thank you for your understanding.

Best regards,
TrackingMore Team

March 13, 2024

Great customer support, solved the issues very quickly.

Best Extenders
United States
11 months using the app
TrackingMore replied March 14, 2024

Thank you for taking the time to leave us a review.

We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had.

We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team