TrackingMore Order Tracking

TrackingMore Order Tracking

Reviews (931)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and branded tracking page, which enhances the customer experience by keeping them on the merchant's site. It offers robust tracking capabilities and customizable pages, allowing for easy navigation and up-to-date order tracking. The app is noted for its reliable performance and straightforward setup. Support, particularly from team members like Ashley, Asha, and Richie, is frequently praised for being quick, helpful, and efficient in resolving issues.

May 6, 2021

This app has helped us provide a better experience for our customers which is a key focus for us. The support we have gotten has been great. Highly recommend

Double Shot Espresso
Australia
Over 2 years using the app
February 2, 2024

Very great

Charminery
France
Almost 2 years using the app
TrackingMore replied February 4, 2024

Thank you for taking the time to leave us a review.

We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had.

We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

January 26, 2021

The customer service is absolute gold. They are so helpul and solve your problems which is very much appreciated. Trustworthy and reliable app, I warmly recommend.

Les petits plus au quotidien
France
About 2 years using the app
November 20, 2023

I 100% recommend this app for those who are starting with Shopify. This was my first pick 2 years ago and I've been extremely happy about the way it works and, most important, the Customer Service is quick and very responsive.

Ashley helped me with a minor issue and everything has been solved within minutes.

They have also changed the plans and the free now is a sweetspot for me.

If you're launching your brand new Shopify store, don't look furrther: you already found what you need.

What I love:
- tracking page very nice, specially from mobile
- customization of the tracking page easy and intuitive
- Dashoard with the current status of the orders' statuses
- Customer service very responsive

Pupperino
Italy
About 2 years using the app
TrackingMore replied November 23, 2023

Thank you for taking the time to leave us a review.

We're glad to hear that you found our tracking app helpful and our support team was able to assist you through live chat and resolve any issues you had. But we're sorry if you have little problems you experienced.

We always strive to provide the best possible experience for our customers, and we appreciate your recommendation. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

April 14, 2024

top

Shape Dyna
Canada
3 months using the app
TrackingMore replied April 16, 2024

Thank you for taking the time to share your feedback.

We appreciate your honest review and would love to understand more about your experience to improve our services.

We have reached out via email, and we're looking forward to your response so we can assist you further. We value your business and look forward to enhancing your experience with our platform.

Best regards,
TrackingMore Team

July 10, 2022

Tracking function is excellent. Customer support is also very attentive and helpful. Highly recommended!

DOMIICO
Singapore
About 2 years using the app
TrackingMore replied July 11, 2022

Hello there!

Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️
If you need help, please feel free to contact us on Live Chat anytime.
Best luck with your business!

Best Regards,
Chris | Trackingmore

April 29, 2024

nice thanks

Heal my place
France
About 1 month using the app
TrackingMore replied April 30, 2024

We are grateful for your fantastic 5-star rating.

We are ecstatic that you thought our service was satisfactory, and we sincerely value your encouragement.

If there is something specific that you liked or if you have any comments, please contact us.

Kindly regards.
TrackingMore team

May 13, 2022

Great features and useful functionality. Exactly what I am looking for since I dropship from Aliexpress.

Specht And Sohne
United States
About 2 years using the app
TrackingMore replied May 13, 2022

Hello there!

Thank you very much for sharing your valuable feedback on Trackingmore with us. We will continue to provide better function and service to our customers like you.🤗

Should you need any other help, please do not hesitate to contact us on Live Chat.

Best Regards,
Chris | Trackingmore

May 23, 2021

This app helps me tracking packages stock in transit, giving me a heads up of potential complaints from customers with delays on deliveries. They customized it for my store. I really love i

Micro DOT Helmet Co
United States
About 2 years using the app
Edited October 13, 2022

Great ! Easy to use ! Fine Apps ! Thank you TrackingMore ! And the Dashboard is very clean and easy to use. Enjoy !

CUSTOMA2Z
Vietnam
About 2 years using the app
TrackingMore replied October 28, 2022

Hello there!

Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️
If you need help, please feel free to contact us on Live Chat anytime.
Best luck with your business!

Best Regards,
Chris | Trackingmore