TrackingMore Order Tracking

TrackingMore Order Tracking

Reviews (931)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and branded tracking page, which enhances the customer experience by keeping them on the merchant's site. It offers robust tracking capabilities and customizable pages, allowing for easy navigation and up-to-date order tracking. The app is noted for its reliable performance and straightforward setup. Support, particularly from team members like Ashley, Asha, and Richie, is frequently praised for being quick, helpful, and efficient in resolving issues.

January 4, 2023

It's an amazing app that tracks over 1000 carriers! You can also mask certain cities from your tracking page, which is great for dropshipping.

Chakra Purify
Australia
Almost 2 years using the app
TrackingMore replied January 5, 2023

Hello there!

Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️
If you need help, please feel free to contact us on Live Chat anytime.
Best luck with your business!

Best Regards,
Chris | Trackingmore

April 15, 2024

GOOD GOOD

Mi tienda
Chile
3 months using the app
TrackingMore replied April 18, 2024

Thank you for taking the time to leave us a review. We always strive to provide the best possible experience.

If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

March 17, 2021

Super customer service. Quickly solve my questions and very easy to use the app. Detail guidance and online customer serivce. Respond quickly. Highly recommended!!!!!

FODORY.com
United States
Almost 2 years using the app
February 18, 2022

Very easy to set up, straightforward integration with Shopify and dropshipping apps. Most importantly, generous free plan compared to their competitors! So far, we're happy with TrackingMore

Daedalus Designs
United States
Almost 2 years using the app
TrackingMore replied February 20, 2022

Hello there!

Thank you so much for your affirmation. That is a big motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️

If you need any further support, please feel free to contact us on Live Chat.

Best Regards,
Chris | Trackingmore

April 14, 2022

I been using this app for a year now, some technical glitches between now and then which is fine, however, there has been an issue that I contacted support 4 times about but it was still un resolved, the issue is in the product recomnedation in the tracking page, images doesn''t show for some reason, 4 times and no fix, very disappointed, I think I will switch to another app now.

Dressmycell.com
Canada
Almost 2 years using the app
TrackingMore replied April 14, 2022

Hello there!

I sincerely apologize for the inconvenience and thank you for your feedback. I have already conveyed your issue to the development team. We have contacted you via email, we will do our best to solve your issue.

Best Regards,
Chris | Trackingmore

April 29, 2024

great

EchoSphere
France
About 1 month using the app
TrackingMore replied April 30, 2024

We appreciate your compliment!

We are overjoyed that you found our service to be satisfactory, we truly appreciate your support.

Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do.

Warm regards.
Team Trackingmore

May 23, 2022

Very supportive customer support and number of courier companies are more compared to other apps. I am in trial as of now.. looking forward to explore more

Karavali Crafts
India
Over 1 year using the app
TrackingMore replied May 23, 2022

Hello there!

Thank you so much for your support to our customer service. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️
If you need any further support, please feel free to contact us on Live Chat.

Best Regards,
Chris | Trackingmore

January 23, 2023

The Shopify app that allows customers to track their orders is a valuable tool for any e-commerce business. The app is easy to install and integrates seamlessly with the Shopify platform. The tracking feature is user-friendly and provides real-time updates on the status of orders. Customers appreciate the transparency and convenience of being able to track their packages. The customer service team for the app is also responsive and helpful. Overall, this app is a great addition to any Shopify store.

Amebys
France
Over 1 year using the app
TrackingMore replied February 1, 2023

Hello there!

Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️
If you need help, please feel free to contact us on Live Chat anytime.
Best luck with your business!

Best Regards,
Chris | Trackingmore

March 21, 2024

I recently started using the TrackingMore ‑ Order Tracking app for my store, and I must say, it has completely transformed my tracking experience. However, what truly sets this app apart is the outstanding support provided by Ashley. Whenever I encountered any issues or had questions, Ashley was there to assist me promptly and efficiently.

The app itself is incredibly user-friendly, allowing me to effortlessly track all orders in one place. Its interface is intuitive, and the tracking information is always up-to-date, providing me with peace of mind throughout the shipping process.

But what truly impressed me was the level of support offered by Ashley. Her dedication and willingness to assist anytime I needed help were exemplary. Whether it was troubleshooting a technical issue or providing guidance on utilizing specific features of the app, Ashley went above and beyond to ensure my experience was seamless.

I cannot recommend the TrackingMore app enough, not only for its seamless tracking capabilities but also for the exceptional support provided by Ashley. She is undoubtedly an invaluable asset to the team, and her dedication has made my tracking experience a breeze. Hats off to Ashley and the entire team behind TrackingMore for delivering such an outstanding service.

VeridexMarket
United Kingdom
7 months using the app
TrackingMore replied March 26, 2024

Thank you for taking the time to leave us a review.

We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had.

We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

September 22, 2022

Très satisfait, il répond très bien à mes exigences et soulage le service client de très nombreux appels

aurissoin
France
Over 1 year using the app
TrackingMore replied September 30, 2022

Bonjour à tous,

Nous sommes touchés de savoir que vous appréciez notre service ! C'est toujours avec plaisir que nous vous fournissons le support de la meilleure qualité que vous méritez. Au nom de l'équipe TrackingMore, je tiens à vous remercier de nous avoir fait confiance. Nous vous apprécions, vous et votre entreprise, et nous nous engageons à faire de notre mieux chaque jour pour mieux vous servir ! Nous nous réjouissons d'être à votre service lors de votre prochain projet.

Bonne chance avec votre entreprise!

Chris|SuiviPlus