TrackingMore Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (931)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration and branded tracking page, which enhances the customer experience by keeping them on the merchant's site. It offers robust tracking capabilities and customizable pages, allowing for easy navigation and up-to-date order tracking. The app is noted for its reliable performance and straightforward setup. Support, particularly from team members like Ashley, Asha, and Richie, is frequently praised for being quick, helpful, and efficient in resolving issues.
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Super useful app. It has reduced my customer service tickets by 30-40% since installing. TrackingMores customer service was extremely helpful and responsive to help me get set up.
The App works as designed. It's now an essential part of our business. Keep up the good work. Highly recommend.
The built-in brand inquiry tracking page works well for me, allowing my users to inquire at my store and customer service support to respond promptly, I made some suggestions and hope it can continue to improve!
Hello there!
Thank you so much for taking time to share your experience on TrackingMorel with us. That is a big motivation for us to provide better apps and service for customers like you 🤗
Please feel free to contact us on Live Chat if you need any further support.
Best Regards,
Chris | TrackingMore
Excellent outil de suivi de colis: TrackingMore est un ajout essentiel à ma boutique Shopify. Il permet de suivre les colis de manière transparente, ce qui améliore l'expérience de mes clients. Les informations en temps réel sont précieuses pour mon site internet.
Le support client de TrackingMore est excellent. Ils sont toujours prêts à aider, que ce soit pour résoudre des problèmes techniques ou pour fournir des informations. Cela a renforcé ma confiance dans cette application.
This works really well and gives a lot of flexibility too. Support is great - I had an issue with multiple fulfillments and they worked hard (and fast) to actually improve their whole system. Only issue (which is out of their hand) is that some of the updates from the courier are grammatically terrible haha
I want to use this app to delight my customers, let them track the package anytime, anywhere, and the staff told me that they will continue to improve the trace page,I highly recommend it
Hello there!
Thank you so much for supporting us! That is a big motivation for us to provide better apps and services for customers like you 🤗
Please feel free to contact us on Live Chat if you need any further support.
Best luck with your business!
Best Regards,
Chris | TrackingMore
I thank Charlene, Joanne and Lea for her patience and help. She was very responsive and professional for many times when I needed his help . Thank you, Thank you, Thank you.......
For another intervention, I recommanded Lea from customer service is very professional and responsive. Thank you very much for your help... I recommend this application and especially the customer service. Great
Hello there!
Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆♀️
If you need help, please feel free to contact us on Live Chat anytime.
Best luck with your business!
Best Regards,
Chris | Trackingmore
Awesome app, I've been using it for a couple of years, and not only does it perform great, but the support is also fantastic!
Hello there!
Thank you so much for your affirmation! ❤️🙆♀️
We will do our best to make our functions better. Many customizations are coming, stay tuned!
If you need any further support, please feel free to contact us on Live Chat.
Best Regards,
Chris | Trackingmore
Excellent rapport qualité/prix et service hyper réactif. Mon problème a été résolu en 24h et tout fonctionne parfaitement. Je recommande à 100% (interface personnalisable etc...). Merci !
Ashley gave me very good support. She deleted also the brand for me. She contacted me very fast and the respons time was 0.
Thank you for sharing your positive experience with Ashley!
It's great to hear that she provided you with excellent support and was able to delete the brand for you. We're glad that she was able to respond quickly and efficiently.
Thank you for choosing our App and we hope to provide you with continued great service!
Sincerely,
The TrackingMore Team