TrackingMore Order Tracking

TrackingMore Order Tracking

Reviews (931)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and branded tracking page, which enhances the customer experience by keeping them on the merchant's site. It offers robust tracking capabilities and customizable pages, allowing for easy navigation and up-to-date order tracking. The app is noted for its reliable performance and straightforward setup. Support, particularly from team members like Ashley, Asha, and Richie, is frequently praised for being quick, helpful, and efficient in resolving issues.

April 10, 2019

Unresponsive website and very confusing and difficult to set up. Just wasted so much precious time. Uninstalled it. In our day and age who has all that time to bother when one needs so much to be done? Very disappointed.

Sparkward
United States
About 1 hour using the app
TrackingMore replied April 11, 2019

Sorry for the inconvenience. We added a lot of features to our system and this may make it a bit difficult for you.

If you just need to create a tracking page for your store. You can set it up in 2 minutes in https://my.trackingmore.com/tracking_page.php?lang=en, this is quite simple.

Anyway, thanks for your review, I have reported this to our team, and we will release a better version a few days later.

July 7, 2023

Great app, allows you to edit and works seamlessly with desktop and mobile. Most importantly they have good customer service.

Omar Blacks London
United Kingdom
About 1 hour using the app
TrackingMore replied July 7, 2023

Thank you for your positive feedback on our app! We are glad to hear that the app's editing features and seamless integration with both desktop and mobile have been beneficial to you.

Our team also appreciates your recognition of our customer service efforts.

We will continue to strive for excellence in providing a reliable and user-friendly tracking experience for our customers.

Sincerely,
The TrackingMore Team

Edited May 24, 2022

价格不贵功能强大,太方便了 。省了很多售后。一些查询追踪页、邮件卖家通知很快就设置完成了,排版设计也很好,比较人性化,主要是客户体验好就OK,基本完成后就可以忙自己的业务去了,后期加入一些流量引荐就更完美了~

tbby
China
About 1 hour using the app
TrackingMore replied May 24, 2022

亲爱的用户:

您好!感谢您对TrackingMore的认可和支持。TrackingMore致力于为商家提供更优质的物流查询同步服务,让您的工作更高效、更省心。希望TrackingMore能给您带来更多惊喜。❤️
我们会不断优化和进步,为用户创造更好的体验。

祝愿生意兴隆。

Chris|TrackingMore

February 13, 2023

Très bonne application je la recommande pour les utilisateur de shopify. Très facile d'utilisation c'est parfait.

DosParfait
France
About 1 hour using the app
TrackingMore replied February 15, 2023

Hello there!

Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️
If you need help, please feel free to contact us on Live Chat anytime.
Best luck with your business!

Best Regards,
Chris | Trackingmore

February 14, 2024

Great customer service, nice app.

Daphne Home Decor
United Kingdom
37 minutes using the app
TrackingMore replied February 15, 2024

We appreciate your compliment!

We are overjoyed that you found our service to be satisfactory, we truly appreciate your support.

Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do.

Warm regards.
Team Trackingmore

December 19, 2023

perfect customer service

Dan Flashes
Canada
About 1 hour using the app
TrackingMore replied December 21, 2023

We appreciate your wonderful 5-star review. We are thrilled that you found our service to be good, and we truly appreciate your support. Please get in touch with us if there is anything in particular that you appreciated or if you have any comments.

Sincere regards.

Team TrackingMore

October 11, 2023

Great Experience in the first few minutes of App Testing and interactions with the Customer Support Team. Great Customization Support in the Free version.

ZAXOZ
United States
About 1 hour using the app
TrackingMore replied October 13, 2023

Thank you so much for taking the time to share your detailed and positive experience with Trackingmore. It's fantastic to learn that our user-friendly interface proved beneficial. We appreciate your recommendation and are grateful for the opportunity to serve you.

Best regards,

Trackingmore Team

August 3, 2023

Great support team - Was very helpful to have someone answer tough questions regarding set up at the beginning

Vaco Health
Australia
About 1 hour using the app
TrackingMore replied August 7, 2023

Thank you!!

We take pride in knowing that we've met your expectations and left a positive impression.

Once again, thank you for taking the time to share your thoughts with us. If there's anything more we can do for you or any way we can make your experience even better, please don't hesitate to let us know.

Best regards,

The Trackingmore team

February 3, 2024

i just installed it and it looks good so far. I will try it and will came back with an updated review.

All Worlds Boutique
Canada
34 minutes using the app
TrackingMore replied February 4, 2024

Thank you so much for taking the time to leave such a fantastic review!

We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team

March 27, 2024

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Easynnova
Belgium
13 minutes using the app
TrackingMore replied March 28, 2024

Thank you for your 5-star rating!

We sincerely appreciate your support and are thrilled that you had a great experience with our service.

If there's anything specific you loved or any feedback you'd like to share, please feel free to reach out.

Best regards,
Trackingmore Team