TrackingMore ‑ Order Tracking , 644 reviews

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
    594
  • 5% of ratings are 4 stars
    31
  • 1% of ratings are 3 stars
    4
  • 0% of ratings are 2 stars
    3
  • 2% of ratings are 1 stars
    12
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and variety of features, including a customizable tracking page, notifications, and estimated delivery dates. They appreciate the real-time tracking information, dashboard for order status, and seamless integration with various platforms. The easy setup, affordable pricing plans, and exceptional customer service are also praised. The app's customization options, such as changing the font style on the tracking page, are a bonus.

April 10, 2019

Unresponsive website and very confusing and difficult to set up. Just wasted so much precious time. Uninstalled it. In our day and age who has all that time to bother when one needs so much to be done? Very disappointed.

Sparkward
United States
About 1 hour using the app
TrackingMore replied April 11, 2019

Sorry for the inconvenience. We added a lot of features to our system and this may make it a bit difficult for you.

If you just need to create a tracking page for your store. You can set it up in 2 minutes in https://my.trackingmore.com/tracking_page.php?lang=en, this is quite simple.

Anyway, thanks for your review, I have reported this to our team, and we will release a better version a few days later.

May 12, 2019

Think I used to use this on my other store. Now it's different, and what the heck? I'm very weirded out.
Why is it not syncing with my store? Does it integrate with shopify even?
I tried linking it to aliexpress. And it redirected me to an aliexpress page in chinese asking me to buy something to link it, or... I am very confused and cannot get it to work. Do not use this app. I'm uninstalling.

Blood Moon Gothic
Australia
27 minutes using the app
TrackingMore replied May 14, 2019

Hi, if you are also an Aliexpress seller(not a buyer), and you want to connect your Aliexpress store, you need to get to that redirected page.
Sorry for the bad experience. We just update our APP on 2019-5-13, now it's more simple for new users. You may want to take a look. Thanks.

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