Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy customization, and accurate order tracking. The mobile-friendly tracking page and intuitive dashboard are praised, as is the free plan option. The app's customer service is quick and responsive, with the ability to handle multiple shipments and provide real-time updates. Merchants appreciate the extensive customization options, including font style changes and an estimated delivery date feature. The app integrates seamlessly with Shopify and other platforms, enhancing the professional image presented to customers.

January 25, 2024

Lightning fast customer support responses, great App for beginner stores to make their store more branded and trustworthy!

I greatly appreciate the Apps monthly orders limit.

WaveBeamPro™
United States
12 months using the app
TrackingMore replied January 27, 2024

Thank you for taking the time to leave us a review.

We're glad to hear that you found our app to be a partner for your business.

We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

November 20, 2023

I 100% recommend this app for those who are starting with Shopify. This was my first pick 2 years ago and I've been extremely happy about the way it works and, most important, the Customer Service is quick and very responsive.

Ashley helped me with a minor issue and everything has been solved within minutes.

They have also changed the plans and the free now is a sweetspot for me.

If you're launching your brand new Shopify store, don't look furrther: you already found what you need.

What I love:
- tracking page very nice, specially from mobile
- customization of the tracking page easy and intuitive
- Dashoard with the current status of the orders' statuses
- Customer service very responsive

Pupperino
Italy
About 2 years using the app
TrackingMore replied November 23, 2023

Thank you for taking the time to leave us a review.

We're glad to hear that you found our tracking app helpful and our support team was able to assist you through live chat and resolve any issues you had. But we're sorry if you have little problems you experienced.

We always strive to provide the best possible experience for our customers, and we appreciate your recommendation. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

January 21, 2024

Perfect application and service and kind help from them at all times, thank you very much

Relax Your Periode
Switzerland
2 months using the app
TrackingMore replied January 24, 2024

Thank you so much for taking the time to leave such a fantastic review!

We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team

January 18, 2024

This is a great app! Their customer service helped me in no time and I love how simple it is. Best order tracking app in my opinion. The plans are also good for what your business needs.

ElectraWand
United States
15 days using the app
TrackingMore replied January 20, 2024

We appreciate your compliment!

We are overjoyed that you found our service to be satisfactory, we truly appreciate your support.

Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do.

Warm regards.
Team Trackingmore

December 10, 2023

Richie is the best at jumping in to help and getting stuff done quickly for my store so I can get back to doing what I need to do. I really appreciate this high level of customer service!

Southern Gifts & Prints
United States
About 2 months using the app
TrackingMore replied December 12, 2023

We appreciate your wonderful 5-star review. We are thrilled that you found our service to be good, and we truly appreciate your support. Please get in touch with us if there is anything in particular that you appreciated or if you have any comments.

Sincere regards.

Team TrackingMore

January 4, 2024

thank you richie for the help you provided best app in shopify they reply within seconds and helped me to know more about the app

Flora Finesses Beauty
Lithuania
About 2 months using the app
TrackingMore replied January 6, 2024

Thank you for taking the time to leave us a review.

We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had.

We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

January 28, 2024

This is one of the best apps out there, the tracking page is clean and organized and easy to customizable. They even let you try most of the features you need to pay to get for free which is a plus like customer notifications and removal branding. But the feature I like the most is the estimated delivery date (EDD), it allows you to give the estimated delivery date to the customer just like Amazon did and their customer service is great and quick to respond, I have great pleasure working with Richie. I would recommend this app.

Trecela
United States
2 days using the app
TrackingMore replied January 31, 2024

Thank you so much for taking the time to leave such a fantastic review!

We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team

December 2, 2023

this app is very simple to set up very useful customer service was also very helpful, I wish we had the right to give 10 stars so I could give 10

Rexolux.co.uk
United Kingdom
2 months using the app
TrackingMore replied December 5, 2023

Thank you so much for taking the time to leave such a fantastic review! We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team

December 5, 2023

Prefect customer service. No joke. Definitely been the most useful tool I have used for my business.

ALL CLASSY GIRLS
Canada
4 months using the app
TrackingMore replied December 9, 2023

We're glad to hear that you found our tracking app helpful, and our support team was able to assist you through live chat and resolve any issues you had. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

December 21, 2023

Excellent app and the team is very supportive and helpful. I just started using their app the function of the app is really cool and customize anything as per your choice. Loved it absolutely.

Autosparz
India
3 days using the app
TrackingMore replied December 23, 2023

Thank you for your 5-star rating! We sincerely appreciate your support and are thrilled that you had a great experience with our service. If there's anything specific you loved or any feedback you'd like to share, please feel free to reach out.

Best regards,
Trackingmore Team