Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and accurate real-time order tracking. The customizable, mobile-friendly tracking page and dashboard are praised for enhancing the professional image of stores and boosting customer confidence. Features like notifications, customization options, and estimated delivery dates are appreciated. The app's free plan is considered cost-friendly for beginners. The customer service is quick and responsive, with staff members receiving positive mentions.

January 6, 2024

I had an issue so I contacted the live chat and Richie was great! She helped me with whatever I needed and then some more. I would definitely recommend this service.

The Amethyst Box
United States
19 minutes using the app
TrackingMore replied January 8, 2024

Thanks for the positive review!

We're happy our support team helped you, and we're always looking to improve. Let us know if there's anything else we can do for you.

Best regards,
TrackingMore Team.

January 22, 2024

Mary was really really helpful, I was using Track17, and I didn't like their customer service, Just switched to this app, it's very good.

Haye Nii
Canada
About 1 hour using the app
TrackingMore replied January 24, 2024

We appreciate your compliment!

We are overjoyed that you found our service satisfactory, and we truly appreciate your support.

Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do.

Warm regards.
Team Trackingmore

January 11, 2024

It seems like a very good app to have on a website. Assistance (thank you Richie) was very helpful with installation and customisation in the beginning. I recommend this app.

Crowns & Charms
France
32 minutes using the app
TrackingMore replied January 13, 2024

We appreciate your compliment!

We are overjoyed that you found our service to be satisfactory, we truly appreciate your support.
Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do.

Warm regards.
Team Trackingmore

January 3, 2024

This is the best order tracking app i found. The app is very easy to use. And the customer support is very good and very fast. I am really satisfied.

Gem Flutter
Spain
About 1 hour using the app
TrackingMore replied January 5, 2024

Thank you! We sincerely appreciate your 5-star rating and support. We are thrilled that you had a great experience with our service. If there's anything specific you love or any feedback you'd like to share, please feel free to reach out.

Best regards,
Trackingmore Team

November 18, 2023

Great!Thank you very much for MARY's help. This app is fantastic!

Ongalife
China
About 2 months using the app
TrackingMore replied November 20, 2023

We are grateful for your fantastic 5-star rating. We are ecstatic that you thought our service was satisfactory, and we sincerely value your encouragement. If there is something specific that you liked or if you have any comments, please contact us.

Kindly regards.

Trackingmore team

November 15, 2023

i am very happy with my subscription, it's a good Apps very useful and very great Clients Services, thanks to Ashley she was perfect :).

Afrovanilla
France
1 day using the app
TrackingMore replied November 16, 2023

I appreciate your compliment! We are overjoyed that you found our service to be satisfactory ,we truly appreciate your support. Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do.

Warm regards.

Team Trackingmore

Edited November 1, 2023

The app is incredibly user-friendly, boasting a clear interface and a plethora of options for customizing the tracking page. I was particularly delighted with the round-the-clock, friendly, and responsive customer support. They went the extra mile to help me change the font style on my tracking page to match the one I use throughout my entire website, even though this font wasn't originally on the list of supported fonts. I'm thoroughly satisfied with my experience and highly recommend this app!

DRAWandCARE
Ukraine
1 day using the app
TrackingMore replied November 6, 2023

I appreciate your compliments! We are overjoyed that you found our service to be satisfactory and truly appreciate your support. Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do.

Warm regards.

Team Trackingmore

January 22, 2024

Nice app!!!!

Luxotones.
Türkiye
3 days using the app
TrackingMore replied January 24, 2024

We appreciate your compliment!

We are overjoyed that you found our service to be satisfactory, we truly appreciate your support.

Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do.

Warm regards.
Team Trackingmore

January 24, 2024

Le service que ma rendu Richie était incroyable !!

BabyCaprice
France
About 2 hours using the app
TrackingMore replied January 25, 2024

Merci beaucoup d'avoir pris le temps de laisser une critique aussi fantastique !

Nous sommes ravis d'apprendre que vous avez trouvé notre application simple à configurer et que notre équipe de service client a pu vous aider efficacement.

Si vous souhaitez partager autre chose ou si vous avez des suggestions d'amélioration, n'hésitez pas à nous le faire savoir. Nous sommes là pour rendre votre expérience encore meilleure.

Cordialement,
TrackingMore Team

November 16, 2023

Amazing app

Etooly
United States
About 3 years using the app
TrackingMore replied November 20, 2023

Thank you for your 5-star rating! We sincerely appreciate your support and are thrilled that you had a great experience with our service. If there's anything specific you loved or any feedback you'd like to share, please feel free to reach out.

Best regards,

Trackingmore Team