TrackingMore ‑ Order Tracking

TrackingMore ‑ Order Tracking

Free plan available. 14-day free trial. Additional charges may apply.
Rating (4.8)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Works with the latest themes
  • Use directly in Shopify admin

About this app

Launched

August 13, 2018

Languages

English, French, German, Italian, and Spanish

Works with

Shopify Flow, Shippo ‑ Shipping Made Easy, ShipHero Inventory & Shipping, EcoReturns: AI Powered Returns, Klaviyo: Email Marketing & SMS, Dropshipman, PageFly

Optimize Order Tracking to reduce WISMO, upsell new products, and boost brand awareness.

Automatically sync your orders and update shipping information from over 1100 carriers worldwide. Your customers can easily get order shipping updates on the multilingual tracking page and proactive customer notifications without asking the "Where is my order?" question. Upsell new products via. feature products & discount upsell on tracking page and emails. Provide the pre-sale and post-purchase estimated delivery date to build customer confidence and boost conversion rate.

Automatically sync your orders and update shipping information from over 1100 carriers worldwide. Your customers can easily get order shipping updates on the multilingual tracking page and proactive customer notifications without asking the "Where is my order?" question. Upsell new products via. feature products & discount upsell on tracking page and emails. Provide the pre-sale and post-purchase estimated delivery date to build customer confidence and boost conversion rate. more
  • Integrate over 1100 carriers with accurate carrier detection and auto-sync order
  • Manage all orders in the shipment dashboard, monitor exceptions
  • Customized tracking page & notifications to boost sales and engage customer back
  • Estimated delivery date (EDD) on product & cart pages to boost conversion rate
  • Perfect for dropshipping mode, hide or replace keywords of shipping details

Pricing

14-day free trial

FREE

Free to install

250 shipments per month (Free)

  • Integration with 1,100+ carriers
  • Customizable tracking page
  • Auto-detect carrier
  • Estimated delivery date
  • Multilingual dashboard
  • 24/7 support

Basic

$9/month

Key features and services (Start from 300 shipments per month)

  • Bulk export shipment
  • Customizable notification
  • Email notifications
  • Dropshipping mode (word masking)
  • Discount upsell
  • Advance summary report

Pro

$59/month

Advanced tools to optimize post-purchase experience (Start from 2,000 shipments per month)

  • Multilingual tracking page
  • Delivery performance analytics
  • Klaviyo integration
  • Customer feedback survey
  • Remove TrackingMore branding

Enterprise

$219/month

A custom plan built to scale (10,000+ shipments per month)

  • All features in Pro, plus:
  • Custom Integration
  • Custom carrier integration
  • Dedicated account manager

FREE

Free to install

250 shipments per month (Free)

  • Integration with 1,100+ carriers
  • Customizable tracking page
  • Auto-detect carrier
  • Estimated delivery date
  • Multilingual dashboard
  • 24/7 support

Basic

$9/month

Key features and services (Start from 300 shipments per month)

  • Bulk export shipment
  • Customizable notification
  • Email notifications
  • Dropshipping mode (word masking)
  • Discount upsell
  • Advance summary report

Pro

$59/month

Advanced tools to optimize post-purchase experience (Start from 2,000 shipments per month)

  • Multilingual tracking page
  • Delivery performance analytics
  • Klaviyo integration
  • Customer feedback survey
  • Remove TrackingMore branding

Enterprise

$219/month

A custom plan built to scale (10,000+ shipments per month)

  • All features in Pro, plus:
  • Custom Integration
  • Custom carrier integration
  • Dedicated account manager

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

409 reviews

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and customizable tracking page. They appreciate the real-time updates on order statuses, the ability to manually change carriers for shipments, and its seamless integration with Shopify. The app's cost-effectiveness and free plan are also praised. Customer service is noted for its quick response, with specific staff members often mentioned for their exceptional assistance. Merchants also value the feature of showcasing top-selling products in customer emails and the customization support offered, even in the free version.

November 20, 2023

I 100% recommend this app for those who are starting with Shopify. This was my first pick 2 years ago and I've been extremely happy about the way it works and, most important, the Customer Service is quick and very responsive.

Ashley helped me with a minor issue and everything has been solved within minutes.

They have also changed the plans and the free now is a sweetspot for me.

If you're launching your brand new Shopify store, don't look furrther: you already found what you need.

What I love:
- tracking page very nice, specially from mobile
- customization of the tracking page easy and intuitive
- Dashoard with the current status of the orders' statuses
- Customer service very responsive

Pupperino
Italy
About 2 years using the app
TrackingMore replied November 23, 2023

Thank you for taking the time to leave us a review.

We're glad to hear that you found our tracking app helpful and our support team was able to assist you through live chat and resolve any issues you had. But we're sorry if you have little problems you experienced.

We always strive to provide the best possible experience for our customers, and we appreciate your recommendation. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

August 24, 2023

I have tried many of the tracking apps and this one stands out as the best based on features, notifications and price. The only thing better than the app was the support from Ashley, I had a small issue with getting tracking to sync up to my site which they have gone above and beyond to try and help. 5 Stars.

Rug Love
United Kingdom
Over 2 years using the app
TrackingMore replied August 29, 2023

We wanted to extend our heartfelt gratitude for taking the time to leave us such a wonderful review. Your kind words truly made our day, and we are thrilled to know that you had a positive experience with our customer services .

Best regards,

The Trackingmore team

October 19, 2023

I feel compelled to share my experience with the order tracking app, and I must say that this is the worst service I have ever encountered. It seems that they are out to string you along and squeeze money out of you with nothing but lies and deception.

First, they promised me that if I paid for 1000 orders, these 1000 orders would be carried over to the next month. This initially seemed reasonable, but it quickly turned out to be a trap. The following month, I was faced with a demand to pay for 2000 orders, while I only had 1000. It became clear to me that they were simply exploiting me.

But it got even worse. The next month, without any warning or explanation, I was confronted with a demand to pay for 4000 orders, even though my actual number of orders didn't come anywhere close to that figure. This is nothing less than pure fraud.

What bothers me even more than their dubious billing practices is that it's clear they care absolutely nothing about customer satisfaction. They seem to have only one goal in mind: to extract as much money from you as possible, regardless of how honest or legitimate the transaction is.

I highly discourage using this order tracking app. If you're looking for a service that is honest, reliable, and customer-oriented, this is definitely not the right choice. There are plenty of other options available that do respect their customers' interests and do not engage in deception and money-grabbing. It's sad that these kinds of companies still exist, and I hope that my experience can help others stay away from this scam.

Lovozo
Netherlands
Over 1 year using the app
TrackingMore replied October 22, 2023

We sincerely apologize for any inconvenience you've experienced and appreciate your feedback.
Your satisfaction is our top priority, and we are committed to resolving any issues you may have encountered. Our support team is ready to assist you, and your feedback is crucial in helping us improve our services.

Thank you for bringing this to our attention, and we look forward to the opportunity to assist you further.

Best regards,
Trackingmore Team

About this app

Launched

August 13, 2018

Languages

English, French, German, Italian, and Spanish

Works with

Shopify Flow, Shippo ‑ Shipping Made Easy, ShipHero Inventory & Shipping, EcoReturns: AI Powered Returns, Klaviyo: Email Marketing & SMS, Dropshipman, PageFly

Built by TrackingMore

About TrackingMore

4.8 average rating

5 years building apps for the Shopify App Store

SHOP 185 G/F HANG WAI IND CTR NO 6 KIN TAI ST TUEN MUN NT, HongKong, NT, 999077, HK

Support

Send a message

service@trackingmore.org

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