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great application so far I am very satisfied. I do not use it for a long time but the setup and connection was simple and short. great job
Ich wurde von einer Zahlung überrascht was an sich erstmal nichts gutes ist. Aber das lag wohl daran, dass die Shopify API down war und es da zu einem Fehler gekommen ist.
Jedoch war der Support der App sofort zur Stelle und das Problem konnte gelöst werden. :)
Hallo Pfotenzauber,
Vielen Dank für Ihr Feedback und es tut uns leid, dass Sie anfangs von einer unerwarteten Zahlung überrascht wurden. Wir bedauern, dass es aufgrund eines Shopify API-Ausfalls zu einem Fehler gekommen ist.
Es freut uns jedoch zu hören, dass unser Support-Team Ihnen sofort zur Seite stehen konnte und das Problem gelöst wurde. Wir sind stets bemüht, unseren Benutzern schnelle und effektive Hilfe anzubieten.
Sollten Sie in Zukunft weitere Fragen oder Anregungen haben, zögern Sie bitte nicht, uns zu kontaktieren. Vielen Dank, dass Sie unsere App verwenden und für Ihre Unterstützung!
Mit freundlichen Grüßen,
TrackiPal Support Team
Thank you so much for the app as well as customer service that provided us with many helpful assistance. Highly recommend this app.
Thank you very much for your feedback😉 We are always glad when our application is liked by our customers💐
This app is extremely underrated. Definitely a must for those doing a large number of transactions on PayPal. Additionally the customer service is inapplicable, response time is extremely quick.
We're more than happy to help you save more time!
Really good Customer service, and good communication. Fast answer and helpfully. The Customer service also was really nice.
Thank you for your wonderful feedback! We are delighted to hear that you've had positive experiences with our customer service and found our communication effective. We pride ourselves on providing prompt and helpful assistance to our users. It's always our goal to make your experience as pleasant as possible. Should you need any further support, please feel free to reach out to us at any time!
Regards,
Trackipal Team
Great App and delighted we installed. It’s easy to use and It automatically syncs up to paypal and updates tracking information so PayPal doesn’t hold your money for weeks. Highly recommend for everyone.
Support au top, grès réactif !
Merci pour votre aide, superbe apps, je recommande
Idéal pour eviter les problèmes avec paypal
Excellent customer service. I made a mistake with the account, they solved it quickly. Recommended.
Bump Bear, thank you so much for your kind review! Of course, we know sometimes things don't go as planned and that's exactly why our support team is available to help you and other customers out. Stay tuned for more great functionality coming to TrackiPal.
Thank you
El - Founder and CEO, TrackiPal
The app works great. There was one sync problem i could not solve myself. The support answered within 10 min. Seems there was a bigger problem but it was solved after 24h. everything fine so far! There is just one thing i wish it would be implemented: a tag on the order in Shopify which is set when the order was synched.
Did exactly what I need! I'm in the UK using Royal Mail Click & Drop and needed an integration to fill in the tracking details that Royal Mail sends to shopify. All I do is send the parcel and the rest is automatic. This massively helped PayPal not to put any funds on hold. Heads up to anyone using these services, I was new to PayPal and they still held most of the money coming in until I started using this and then within just 4 weeks they're not holding a penny anymore :) Only downside is it can take a day or two to fill all the details in depending on when orders are fulfilled etc. Many thanks to John B and the team here for helping out!