Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly appreciate this app for its automatic syncing of order and tracking information between Shopify and PayPal. They find it easy to use and praise its ability to manage multiple PayPal accounts per store. It's particularly beneficial for businesses using PayPal, aiding in winning disputes and maintaining a positive standing. Merchants describe it as a "lifesaver" and a "must-have" for its reliability and time-saving features. The customer service is also highly commended.

April 12, 2021

i'm using this app to help automatically input my store's tracking number to paypal. i used to do this manually and its tedious work. Great App / fast customer service & easy integration.

Shop plushy now
United States
2 months using the app
Edited January 7, 2021

Une application étonnante, qui fait gagner beaucoup de temps ! Elle ajoute automatiquement les numéros de commande dans paypal, vous n'avez donc pas à vous inquiéter que les commandes soient automatiquement remboursées !

FAMI
Belgium
2 months using the app
October 27, 2020

Really helped cut down on the time of adding tracking numbers to PayPal, necessary for any business that ships physical product and uses PayPal as a payment processer. Support is awesome and always responsive and helpful.

shopmaskc
United States
2 months using the app
TrackiPal Inc replied November 17, 2020

Thanks so much!! More features and integrations coming soon :) 💪💪

September 12, 2022

Diese App ist super für das Tracking bei mir in Verbindung mit Paypal und CJ Dropshipping. Ich kann es nur jedem Empfehlen.

MyBestProducts
Germany
2 months using the app
TrackiPal Inc replied September 19, 2022

Dear MyBestProducts team,

Vielen Dank für Ihre nette Bewertung! We started TrackiPal as a solution for dropshipping stores and of course, now any kind of e-commerce stores love it. But it's always nice to hear when drop-shipping store owners find the app helpful with syncing PayPal orders.

Much love!

Thank you
El - Founder & CEO - Trackipal.com

April 29, 2022

Löst einen großen Pain Point für uns und sorgt für die Automatisierung unserer Order Statuse aller Paypal Kunden. In unserem Fall machen diese ca 70-80% der Kunden aus. Super freundlicher und schneller Support, eine klare Empfehlung für jeden der Orderprocessing mit Paypal automatisieren will.

Watches247
Germany
About 2 months using the app
TrackiPal Inc replied April 30, 2022

Watches247, we really enjoyed reading your review of our app. Our goal is to solve exactly this pain point and automate your process as much as possible. Thank you so much and we hope you continue seeing value from TrackiPal.

Unten auf Deutsch:

Watches247: Es hat uns sehr gefreut, Ihren Bericht über unsere App zu lesen. Unser Ziel ist es, genau diesen Schmerzpunkt zu lösen und Ihren Prozess so weit wie möglich zu automatisieren. Vielen Dank und wir hoffen, dass Sie weiterhin von TrackiPal profitieren.

Cheers,
El - Founder and CEO, TrackiPal

December 3, 2021

Absolutely worth every Penny! A great way to keep PayPal up to date, as Paypal has no solution to this issue on their own. Thank you also for the great support an availability, John

SHAVENT
Germany
About 2 months using the app
March 31, 2023

Great help! Problem solved in no-time. Got helped really fast. Very kind and helpfull customer service employee. Thanks!

DAVATAR
Netherlands
About 2 months using the app
TrackiPal Inc replied March 31, 2023

Dear DAVATAR,

Thank you so much for taking the time to share your positive experience with our customer service team! We're thrilled to hear that your problem was solved quickly and that our employee was kind and helpful. Providing excellent customer service is a top priority for us, and we're glad to see that we succeeded in doing so.

We appreciate your kind words and hope to continue providing you with the best possible service in the future. If you have any further issues or questions, please don't hesitate to reach out to us again.

Best regards,
TrackiPal Team

March 22, 2023

I recently had the opportunity to try out this app and was pleasantly surprised by its simplicity and effectiveness. The app does exactly what it promises - imports tracking numbers from Shopify to PayPal, saving merchants valuable time and effort.
Janeen was so helpful

Gloimi
France
About 1 month using the app
TrackiPal Inc replied March 24, 2023

Hello Gloimi,

Thank you for sharing your experience with us! We're delighted to hear that you found it simple, effective, and true to its promise. Our team has put a lot of effort into streamlining the process and core of importing tracking numbers from Shopify to PayPal to save our users valuable time and effort.

We're also pleased to know that Janeen was able to provide you with helpful assistance. Our customer support team is dedicated to ensuring a positive experience for all our users, and we'll be sure to pass on your kind words to Janeen.

We hope our app continues to meet your needs and expectations. If you have any further questions or suggestions, please don't hesitate to reach out to us. Thank you for choosing our app and for your support from France!

Best regards,
TrackiPal Support Team

April 30, 2021

Great app, it saves me a enormous amount of time and the customer service is amazing! So far, i am very happy.

alores.de
Netherlands
About 1 month using the app
May 19, 2021

great app just started using it , seems so simple and doesn't require me to do anything , it is fully automated.

theconfident
Morocco
About 1 month using the app