Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly appreciate this app for its automatic syncing of order and tracking information between Shopify and PayPal. They find it easy to use and praise its ability to manage multiple PayPal accounts per store. It's particularly beneficial for businesses using PayPal, aiding in winning disputes and maintaining a positive standing. Merchants describe it as a "lifesaver" and a "must-have" for its reliability and time-saving features. The customer service is also highly commended.

November 10, 2021

This app works well and is easy to install. This app does what its claims do and is easy to manage. Customer service is friendly and ready to help. I recommend this app to all. https://www.kinkytoy.store
https://www.kinkytoy.shop

Kinky Toy Store
Canada
Almost 2 years using the app
March 11, 2022

Great app. Have been using it on two stores and perfectly works. Also for shopify plus users. Customer support responds within seconds. Thank you!

mammaly.eu
Germany
Almost 2 years using the app
TrackiPal Inc replied March 11, 2022

Hi Mammaly team, wow, thank you so much for your amazing support and kind words. We are building more exclusive features in TrackiPal for Shopify Plus stores so stay tuned. Feels truly wonderful to be part of your growth story 🙌

Cheers
El, Founder and CEO - TrackiPal

August 24, 2021

Just got the app today!! it seems very easy to use :D I like it so far. I had to switch to this app because the other one I was using before got shut down.

Sunflower Jewels
United States
Almost 2 years using the app
November 22, 2021

John B was great help. Checking in with him tomorrow morning about my integration. He sent in the request to check in on my store and told me what needs to be done.

Zaras Boutique
Canada
Almost 2 years using the app
May 27, 2021

An Amazing APP to let me away to fulfilling traciking number to PAYPAL to get my funds. and the support is great too!

Tineco EU
Hong Kong SAR
Almost 2 years using the app
November 16, 2021

Love this app! Makes my life so much easier! ESPECIALLY with my man Brown Jr behind the customer service levers. Responding quicker than a fatty reaching for his second chocolate bar. Only good things to say here!

CarvenalCo
Norway
Almost 2 years using the app
Edited March 31, 2021

TrackiPal has really help our business. We were having issues updating PayPal on our orders and tracking information. And PayPal started holding our funds due to us being a newer client. With TrackiPal we’ve been able to update tracking info in realtime via Shopify and upgrade our standing with PayPal.

accessorypartsstore
United States
Over 1 year using the app
January 9, 2023

I had an issue and chatted with them. Within minutes Nattea responded and we quickly chatted through my issue. Have been using this app since Feb 2022 and had great success with it freeing up funds from PayPal by automatically sharing the tracking information to PayPal. I highly recommend if PayPal is holding your funds until you enter tracking information for order shipments!

Tom's Key Company
United States
Over 1 year using the app
TrackiPal Inc replied March 10, 2023

Thank you for taking the time to share your positive experience with our app! We're thrilled to hear that you've had great success with it since February 2022, and that our feature of automatically sharing tracking information to PayPal has been helpful in freeing up your funds. We're also pleased to hear that our customer support team, specifically Nattea, was able to quickly and efficiently assist you with your issue. Thank you for your recommendation, and please don't hesitate to reach out if you need further assistance or have any feedback for us.

Regards,
TrackiPal Team

December 28, 2022

Great app! syncs you orders to paypal, does save a lot of time. You don't want to do this manually. Thanks

Nivora DE
Netherlands
Over 1 year using the app
TrackiPal Inc replied March 10, 2023

Thank you for your positive feedback! We're thrilled to hear that our app has been helpful in syncing your orders to PayPal and saving you time. Manually syncing orders can be a time-consuming and tedious task, so we're glad our app has made the process easier for you. Thank you for taking the time to share your experience, and please don't hesitate to reach out if you have any further feedback or questions.

Regards,
TrackiPal support

February 7, 2022

I am using this app to sync tracking numbers back to PayPal. So far it seems to be working well, and when I needed help, someone asnswered my questions quickly and solved my issue.

Celtic Knot Works
United States
Over 1 year using the app
TrackiPal Inc replied February 21, 2022

Celtic Knot Works, thank you for taking the time to review TrackiPal! We hope the app keeps working well for your store.

Cheers
El, Founder and CEO