TrackMates

Customer Track Shipments on Your Branded Store

Seamless integration with Shopify creates a shipment tracking page on your store domain. Customers come to your store page to view and track shipments. Shipment tracking page uses your Shopify theme to keep consistency with your branding. Drive traffic to your store and increase engagement.

Tracking Dashboard for You

Track all shipments at one place.View shipping status changes and location as packages move towards the customer. Act on undelivered and delayed packages before they become a customer service issue.

Customer Email Notifications with Your Store Domain

Automatic email notifications to your customers on package status change and location. Configure and choose specific status change triggers (in transit, out for delivery, failed attempt or delivered) from app settings. Configure your domain name email for sending out notifications. Choose from pre-defined templates for sending out emails.

Real-time Tracking for USPS, UPS and FEDEX

Integrated tracking for three most popular shipment methods.

Transparent All-inclusive Pricing

All our pricing plans include all features including email notifications at no extra charge. Pricing tiers are based on only number of orders serviced and doesn't have any other charges.

Things to know

• Setup takes just minutes.
• A one-time authentication is needed to enable email sending using your store domain. We use AWS infrastructure for reliable email delivery.

Help & Support

We provide support through our Support Portal and through emails. You can contact us at anytime by visiting our Support Portal. Our apps are built for simplicity and aligned to needs of eCommerce merchants like you.